📄 ad_kfback.asp
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<!--#include file="startup.asp"-->
<!--#include file="fn/conn.asp"-->
<%
'下面开始成员过滤，非管理员不能登陆此界面
if session("admin")="" or session("step")<1 then
response.redirect "login.asp"
end if
%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=gb2312" />
<title></title>
<link href="newimages/css_global.css" rel="stylesheet" type="text/css" />
<style type="text/css">
<!--
.STYLE5 {color: #FF0000}
body,td,th {
font-size: 12px;
}
body {
margin-left: 0px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
}
-->
</style>
<link href="css.css" rel="stylesheet" type="text/css" />
<style type="text/css">
<!--
.style21 {font-size: 14px}
-->
</style>
</head>
<%dim rs
set rs=Server.createObject("adodb.recordset")
if trim(request("p"))="bc" then
if request("radiobutton")="无" then
response.write"<script>alert('请先将该事件状态标记为‘初步处理’或者‘最终处理’!');history.go(-1);</script>"
response.end
end if
if request("处理结果")="" then
response.write"<script>alert('处理意见不能为空!');history.go(-1);</script>"
response.end
end if
rs.open "select * from kefu where id="&request("id")&"",conn,3,3
rs("处理结果")=request("处理结果")
rs("state")=request("radiobutton")
rs("处理日期")=now()
rs("kf")=session("admin")
rs.update
rs.close
response.write"<script>location.replace('ad_kfback.asp?id="&request("id")&"');</script>"
end if%>
<%if IsSafeStr(request("id")) then%>
<% if session("admin")="" then
response.Write"<script>alert('用户超时!请重新登录');location.replace('admin_login.asp');</script>"
else
rs.open "select * from kefu where id="&request("id")&"",conn,1,1
%>
<body>
<form action="ad_kfback.asp?p=bc" method="post" name="form11">
<table width="810" cellpadding="0" cellspacing="0">
<tr>
<td valign="middle"><hr align="left" width="98%" color="#4a7ac9" size="1" />
<div align="center" class="STYLE5">无双客服后台处理系统 </div>
<hr align="left" width="98%" color="#4a7ac9" size="1" /></td>
</tr>
<tr>
<td> </td>
</tr>
<tr>
<td><table width="740" border="1" align="center" cellpadding="0" cellspacing="0" bordercolor="#CCCC66" bordercolorlight="#993300" bordercolordark="#FFFF99" bgcolor="#993300">
<tr>
<td height="19" colspan="2" align="right" bgcolor="#D2F3C0"><div align="center">后台客服问题处理回复</div></td>
</tr>
<tr>
<td height="19" align="right" bgcolor="#FFFFCC"><div align="right">事件编号：</div></td>
<td height="19" bgcolor="#FFFFCC"><%=rs("id")%>
<input name="id" type="hidden" id="id" value="<%=rs("id")%>" /></td>
</tr>
<tr>
<td width="223" height="19" align="right" bgcolor="#FFFFCC"><div align="right">玩家角色：</div></td>
<td height="19" bgcolor="#FFFFCC"><%=rs("js")%></td>
</tr>
<tr>
<td width="223" align="right" bgcolor="#FFFFCC"><div align="right">游戏帐号：</div></td>
<td bgcolor="#FFFFCC"><%=rs("xmid")%></td>
</tr>
<tr>
<td width="223" align="right" bgcolor="#FFFFCC"><div align="right">事件类别：</div></td>
<td bgcolor="#FFFFCC"><%=rs("leixing")%></td>
</tr>
<tr>
<td width="223" height="19" align="right" bgcolor="#FFFFCC"><div align="right">游戏大区：</div></td>
<td height="19" bgcolor="#FFFFCC"><span class="STYLE5"><%=rs("qu")%> </span></td>
</tr>
<tr>
<td align="right" bgcolor="#FFFFCC">真实姓名：</td>
<td bgcolor="#FFFFCC"><%=rs("username")%> </td>
</tr>
<tr>
<td align="right" bgcolor="#FFFFCC">QQ：</td>
<td bgcolor="#FFFFCC"><%=rs("tel")%> </td>
</tr>
<tr>
<td align="right" bgcolor="#FFFFCC"><div align="right">事件状态：</div></td>
<td bgcolor="#FFFFCC"><label><span class="STYLE5"><%=rs("state")%></span></label>
<span class="STYLE5">
<label></label>
</span>
<label></label></td>
</tr>
<tr>
<td width="223" height="122" align="right" bgcolor="#FFFFCC">事件描述：</td>
<td width="511" height="122" bgcolor="#FFFFCC"><label><%=rs("事件")%></label></td>
</tr>
<tr>
<td width="223" height="122" align="right" bgcolor="#FFFFCC">事件处理结果：</td>
<td width="511" height="122" bgcolor="#FFFFCC"><span class="red">已经回复的内容：</span><%=rs("处理结果")%><br />
<hr />
<select name="radiobutton" id="radiobutton">
<option value="无">改变事件状态</option>
<option value="初步处理">标为初步处理</option>
<option value="最终处理">标为最终处理</option>
</select>
<span class="STYLE5">（下拉选择处理的状态）</span><br />
<textarea name="处理结果" cols="50" rows="5" id="处理结果"></textarea>
<br />
<span class="STYLE5">（请注意：每次回复会自动覆盖上面已经回复的内容）</span></td>
</tr>
<tr>
<td height="122" align="right" bgcolor="#FFFFCC">玩家补充说明：</td>
<td height="122" bgcolor="#FFFFCC"><label> <%=rs("补充说明")%> </label></td>
</tr>
<tr>
<td align="right" bgcolor="#FFFFCC">最近处理人员：</td>
<td bgcolor="#FFFFCC"><%=rs("kf")%>在 <%=rs("处理日期")%>处理</td>
</tr>
<tr>
<td colspan="2" align="right" bgcolor="#EFDFAD"><label>
<div align="center">
<input name="Submit" type="submit" class="button" value="提交处理回复" />
<input name="Submit2" type="button" class="button" onclick="location.replace('ad_kf.asp')" value="返回" />
</div>
</label>
<label></label></td>
</tr>
</table></td>
</tr>
<tr>
<td> </td>
</tr>
</table>
</form>
<%
end if
else
response.Redirect("ServerWorkQuery.asp")
end if%>
</body>
</html>
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