cstserviceaction.java

本系统基本完善了CRM管理系统的各个模块

package com.accp.struts.action;

import java.io.IOException;
import java.io.PrintWriter;
import java.text.SimpleDateFormat;
import java.util.Date;
import java.util.List;
import java.util.Map;

import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;

import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;
import org.apache.struts.actions.DispatchAction;

import net.sf.json.JSONSerializer;
import org.apache.commons.beanutils.BeanUtils;
import org.apache.commons.beanutils.LazyDynaBean;

import com.accp.entity.jb_crm_team0.CstCustomer;
import com.accp.service.CstServiceService;
import com.accp.service.CustomerService;
import com.accp.struts.form.CstServiceForm;
import com.accp.util.PageResult;
import com.accp.entity.jb_crm_team0.CstService;

public class CstServiceAction extends DispatchAction {
	SimpleDateFormat sf = new SimpleDateFormat("yyyy年MM月dd日");
	private CustomerService custService = null;
	private CstServiceService cstServiceService = null;

	public CstServiceService getCstServiceService() {
		return cstServiceService;
	}

	public void setCstServiceService(CstServiceService cstServiceService) {
		this.cstServiceService = cstServiceService;
	}

	public CustomerService getCustService() {
		return custService;
	}

	public void setCustService(CustomerService custService) {
		this.custService = custService;
	}

	// 如果没有传递actionType，默认执行这个方法
	protected ActionForward unspecified(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws IOException {
		System.out.println("默认方法...");
		// 默认去入口
		PrintWriter out = response.getWriter();
		out.print("允许访问");
		return null;
	}

	// 查询客户服务信息
	public ActionForward doList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {
		System.out.println("查询客户服务信息");
		request.setCharacterEncoding("UTF-8");
		response.setContentType("text/html;charset=UTF-8");
		PrintWriter out = response.getWriter();
		// 从页面接收参数
		LazyDynaBean ldb = new LazyDynaBean();
		BeanUtils.populate(ldb, request.getParameterMap());
		Map paramMap = ldb.getMap();
		PageResult pgr = cstServiceService.findAll(paramMap);
		System.out.println("总共有" + pgr.getRowCount() + "条客户服务信息");
		// 转换成JSON数据
		String jsonString = JSONSerializer.toJSON(pgr).toString();
		System.out.println(jsonString);
		out.print(jsonString);
		return null;
	}

	// 保存
	public ActionForward doSave(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {
		System.out.println("创建客户服务信息");
		PrintWriter out = response.getWriter();
		// 获得客房名称，然后再查询出对应的编号
		String svrCustName = request.getParameter("svrCustName");
		System.out.println("名称:" + svrCustName);
		List<CstCustomer> customer = custService.findByCustName(svrCustName);
		String custName = customer.get(0).getCustNo();
		System.out.println("编号：" + custName);
		CstService cstService = new CstService();
		CstServiceForm cstServiceForm = (CstServiceForm) form;
		CstCustomer cstCustomer = new CstCustomer();
		cstCustomer.setCustNo(customer.get(0).getCustNo());
		cstService.setCstCustomer(cstCustomer);
		cstService.setSvrType(cstServiceForm.getSvrType());
		cstService.setSvrStatus(cstServiceForm.getSvrStatus());
		cstService.setSvrTitle(cstServiceForm.getSvrTitle());
		cstService.setSvrCreateBy(cstServiceForm.getSvrCreateBy());
		cstService.setSvrCreateDate(sf.format(new Date()));
		cstService.setSvrRequest(cstServiceForm.getSvrRequest());
		try {
			System.out.println("创建客户服务");
			cstServiceService.add(cstService);
			out.print("{success:true,msg:'创建成功'}");
		} catch (Exception e) {
			e.printStackTrace();
			out.print("{success:false,msg:'创建失败'}");
		}
		return null;
	}

	// 服务分配
	public ActionForward doAllot(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {
		System.out.println("服务分配");
		request.setCharacterEncoding("UTF-8");
		response.setContentType("text/html;charset=UTF-8");
		PrintWriter out = response.getWriter();

		CstServiceForm cstServiceForm = (CstServiceForm) form;
		// 根据服务编号查询出所有服务信息
		CstService cstService = cstServiceService.findById(cstServiceForm
				.getSvrId());
		// 获得分配人
		System.out.println("分配人给:" + cstServiceForm.getSvrDueTo());
		cstService.setSvrDueTo(cstServiceForm.getSvrDueTo());
		cstService.setSvrDueDate(sf.format(new Date()));
		cstService.setSvrStatus("已分配");
		try {
			cstServiceService.update(cstService);
			out.print("{success:true,msg:'分配成功'}");
		} catch (Exception e) {
			e.printStackTrace();
			out.print("{success:false,msg:'系统异常,分配失败'}");
		}
		return null;
	}

	// 服务处理
	public ActionForward doDispose(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {
		System.out.println("服务处理");
		request.setCharacterEncoding("UTF-8");
		response.setContentType("text/html;charset=UTF-8");
		PrintWriter out = response.getWriter();
		CstServiceForm cstServiceForm = (CstServiceForm) form;
		// 根据服务编号查询出CstService对象
		CstService cstService = cstServiceService.findById(cstServiceForm
				.getSvrId());
		cstService.setSvrStatus("已处理");
		cstService.setSvrDeal(cstServiceForm.getSvrDeal());
		cstService.setSvrDealBy(cstServiceForm.getSvrDealBy());
		cstService.setSvrDealDate(sf.format(new Date()));
		try {
			cstServiceService.update(cstService);
			out.print("{success:true,msg:'处理成功'}");
		} catch (Exception e) {
			e.printStackTrace();
			out.print("{success:false,msg:'系统异常,处理失败'}");
		}
		return null;
	}

	// 服务反馈
	public ActionForward doFeedback(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {
		System.out.println("服务反馈");
		request.setCharacterEncoding("UTF-8");
		response.setContentType("text/html;charset=UTF-8");
		PrintWriter out = response.getWriter();
		CstServiceForm cstServiceForm = (CstServiceForm) form;
		// 根据服务编号查询出CstService对象
		System.out.println("编号为：" + cstServiceForm.getSvrId());
		CstService cstService = cstServiceService.findById(cstServiceForm
				.getSvrId());
		cstService.setSvrStatus("已归档");
		cstService.setSvrResult(cstServiceForm.getSvrResult());

		cstService.setSvrSatisfy(cstServiceForm.getSvrSatisfy());
		try {
			cstServiceService.update(cstService);
			out.print("{success:true,msg:'反馈成功'}");
		} catch (Exception e) {
			e.printStackTrace();
			out.print("{success:false,msg:'系统异常,反馈失败'}");
		}
		return null;
	}

	// 删除
	public ActionForward doDel(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception {

		request.setCharacterEncoding("UTF-8");
		response.setContentType("text/html;charset=UTF-8");
		PrintWriter out = response.getWriter();
		System.out.println("编号：" + request.getParameter("svrId"));
		try {
			CstService cstService = cstServiceService.findBySvrId(Long
					.parseLong(request.getParameter("svrId")));
			cstServiceService.del(cstService);
			out.print("删除成功");
		} catch (Exception e) {
			e.printStackTrace();
			out.print("系统异常,删除失败");
		}
		return null;
	}
}