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📄 custservadd.jsp

📁 JAVA实现的中小型企业CRM客户关系管理系统
💻 JSP
字号:
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<%@ page language="java" pageEncoding="gbk"%>
<%@ taglib uri="http://jakarta.apache.org/struts/tags-bean" prefix="bean"%> 
<%@ taglib uri="http://jakarta.apache.org/struts/tags-html" prefix="html"%>
<%@ taglib uri="http://jakarta.apache.org/struts/tags-logic" prefix="logic"%>
<%
String path = request.getContextPath();
String basePath = request.getScheme()+"://"+request.getServerName()+":"+request.getServerPort()+path+"/";
%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<base href="<%=basePath %>"/>
<meta http-equiv="Content-Type" content="text/html; charset=gb2312" />
<title>客服记录增加</title>
<link href="<%=basePath %>skin/default/default.css" rel="stylesheet" type="text/css" />
<script src="<%=basePath %>js/util.js" language="javascript" type="text/javascript"></script>
</head>
<script type="text/javascript">
<!--
	function funcOnSubmit(){
		var oContent = document.getElementById('content');
		if(''==oContent.value){
			alert('服务内容不能输入为空!');
			return false;
		}
		var oFile_name = document.getElementById('file_name');
		
		if(''==oFile_name.value){
			return window.confirm('没有上传语音文件,确认不上传语音文件?');
		}		
	}
//-->
</script>
<body class="mainbody">
<table width="100%" border="0" cellspacing="2" cellpadding="0">
  <tr>
    <td class="tdgriud">
    首页&nbsp;&gt;&gt;&nbsp;
    客服管理&nbsp;&gt;&gt;&nbsp;
    客服信息<logic:equal property="paramtype" name="custServiceForm" value="initinsert">添加</logic:equal>
    <logic:equal property="paramtype" name="custServiceForm" value="initupdate">修改</logic:equal>
    </td>
  </tr>
</table>

<table width="100%" border="0" cellspacing="0" cellpadding="0" class="tdborder">
<html:form action="/manage/custinfo">
  <tr>
    <td colspan="6" class="tdtitle">客户资料以及历史客服记录</td>
  </tr>
  <tr>
    <td class="tdlbg" width="10%">姓名：</td>
    <td class="tdrbg" width="23%">
    <html:text property="cust_name" disabled="true"/></td>
    <td class="tdlbg" width="10%">客服人员：</td>
    <td class="tdrbg" width="23%">
       	<html:select property="employee_id" disabled="true">
    		<html:option value="">无</html:option>
    		<html:options collection="userlist" property="id" labelProperty="employee_name"/>
    	</html:select>
	</td>

    <td class="tdlbg" width="10%">性别：</td>
    <td class="tdrbg" width="23%">
    <html:select property="sex" disabled="true">
    	<html:option value="0">女</html:option>
    	<html:option value="1">男</html:option>
    </html:select>
    </td>
  </tr>
 <tr>    
    <td class="tdlbg">地址：</td>
    <td class="tdrbg">
	<html:text property="address" disabled="true"/>
    </td>

    <td class="tdlbg">来电电话：</td>
    <td class="tdrbg"><html:text property="telephone" disabled="true"></html:text></td>
    <td class="tdlbg">其他电话：</td>
    <td class="tdrbg"><html:text property="elesephone" disabled="true"></html:text></td>
  </tr>
  <tr>
    <td class="tdlbg">手机号码：</td>
    <td class="tdrbg"><html:text property="mobile" disabled="true"></html:text></td>
    <td class="tdlbg">定价：</td>
    <td class="tdrbg"><html:text property="pay" disabled="true"></html:text></td>

    <td class="tdlbg">传真：</td>
    <td class="tdrbg">
	<html:text property="fax" disabled="true"/>
	</td>
  </tr>
  <tr>	
    <td class="tdlbg">邮编：</td>
    <td class="tdrbg"><html:text property="zip" disabled="true"/></td>
    <td class="tdlbg">电子邮件：</td>
    <td class="tdrbg"><html:text property="email" disabled="true"/></td>
    <td class="tdlbg">交款方式：</td>
    <td class="tdrbg">
	<html:select property="pay_method" disabled="true">
		<html:options collection="paytypelist" labelProperty="fieldname" property="fieldcode" />
    </html:select>
	</td>
  </tr>
  <tr>
    <td class="tdlbg">资金：</td>
    <td class="tdrbg"><html:text property="funds" disabled="true"/></td>
    <td class="tdlbg">客户级别：</td>
    <td class="tdrbg">

	<html:select property="level" disabled="true">
		<html:options collection="custlevellist" labelProperty="fieldname" property="fieldcode" />
    </html:select>
	</td>
    <td class="tdlbg">历史级别:</td>
    <td class="tdrbg">
		<bean:write name="custInfoForm" property="level_history" 	/>
	</td>
  </tr>
  <tr>	
    <td class="tdlbg">职业：</td>
    <td class="tdrbg"><html:text property="occupational" disabled="true"></html:text></td>
    <td class="tdlbg">客户状态：</td>
    <td class="tdrbg">
	<html:select property="state" disabled="true">
		<html:options collection="custstatelist" labelProperty="fieldname" property="fieldcode"/>
    </html:select>
	</td>

    <td class="tdlbg">客户类别：</td>
    <td class="tdrbg">
    <html:select property="type" disabled="true">
		<html:options collection="custtypelist" labelProperty="fieldname" property="fieldcode"/>
    </html:select>
	</td>
  </tr>
  <tr>	
    <td class="tdlbg">客户来源：</td>
    <td class="tdrbg">
    <html:select property="source" disabled="true">
		<html:options collection="custsourcelist" labelProperty="fieldname" property="fieldcode"/>
    </html:select>
	</td>
    <td class="tdlbg">登记日期：</td>
    <td class="tdrbg"><html:text property="create_date" disabled="true"></html:text>
    <a href="javascript:void(0)" onclick="if(self.gfPop)gfPop.fPopCalendar(document.custInfoForm.create_date);return false;">
 	<html:img align="absmiddle" page="/include/calendar/calbtn.gif" width="34" height="22" border="0" alt=""/>
 	</a></td>
    <td class="tdlbg">服务开始日期：</td>
    <td class="tdrbg"><html:text property="start_date" disabled="true"></html:text>
    <a href="javascript:void(0)" onclick="if(self.gfPop)gfPop.fPopCalendar(document.custInfoForm.start_date);return false;">
 	<html:img align="absmiddle" page="/include/calendar/calbtn.gif" width="34" height="22" border="0" alt=""/>
 	</a></td>
  </tr>
  <tr>
    <td class="tdlbg">服务结束日期：</td>
    <td class="tdrbg"><html:text property="end_date" disabled="true"></html:text>
    <a href="javascript:void(0)" onclick="if(self.gfPop)gfPop.fPopCalendar(document.custInfoForm.end_date);return false;">
 	<html:img align="absmiddle" page="/include/calendar/calbtn.gif" width="34" height="22" border="0" alt=""/>
 	</a></td>
     <td class="tdlbg">短信服务开始日期：</td>
    <td class="tdrbg"><html:text property="message_start_date" disabled="true"></html:text>
    <a href="javascript:void(0)" onclick="if(self.gfPop)gfPop.fPopCalendar(document.custInfoForm.start_date);return false;">
 	<html:img align="absmiddle" page="/include/calendar/calbtn.gif" width="34" height="22" border="0" alt=""/>
 	</a></td>
    <td class="tdlbg">短信服务结束日期：</td>
    <td class="tdrbg"><html:text property="message_end_date" disabled="true"></html:text>
    <a href="javascript:void(0)" onclick="if(self.gfPop)gfPop.fPopCalendar(document.custInfoForm.end_date);return false;">
 	<html:img align="absmiddle" page="/include/calendar/calbtn.gif" width="34" height="22" border="0" alt=""/>
 	</a></td>
  </tr>
  <tr>
    <td class="tdlbg">客户产品、帐号以及密码：</td>
    <td class="tdrbg" colspan="5">
    <html:textarea property="product" cols="60" rows="10" disabled="true"></html:textarea>
    </td>

  </tr>  
</html:form>
</table>

<table width="100%" border="0" cellspacing="0" cellpadding="0" class="tdborder">
  <tr>
    <td width="8%" class="tdtitle">编号</td>
    <td width="8%" class="tdtitle">服务客户</td>
    <td width="8%" class="tdtitle">客服人员</td>
    <td width="20%" class="tdtitle">客服记录</td>
    <td width="20%" class="tdtitle">老师指导信息</td>
    <td width="8%" class="tdtitle">录音文件</td>
    <td width="16%" class="tdtitle">创建日期</td>
  </tr>
  <logic:notEmpty name="custservlist"> 
  <logic:iterate id="custserv" name="custservlist" indexId="index">
  <tr onmouseover="TdMouseOver(this);" onmouseout="TdMouseOver(this);">
    <td align="center" class="tdbg">
    	<bean:write name="custserv" property="complaint_id" />
    </td>
    <td class="tdbg"><bean:write name="custserv" property="cust_name" /></td>
    <td class="tdbg"><bean:write name="custserv" property="employee_name" /></td>
    <td class="tdbg"><bean:write name="custserv" property="content" /></td>
    <td class="tdbg"><bean:write name="custserv" property="guidance_content" />&nbsp;</td>
    <td class="tdbg">
    <html:link page="/upload/${custserv.file_name}">
    	<bean:write name="custserv" property="file_name" />
    </html:link>
    	&nbsp;
    </td>
    <td class="tdbg"><bean:write name="custserv" property="create_date" /></td>
  </tr>
  </logic:iterate> 
  </logic:notEmpty>  
</table>

<table width="100%" border="0" cellspacing="0" cellpadding="0" class="tdborder">
<html:form action="/manage/custserv" enctype="multipart/form-data" onsubmit="return funcOnSubmit()">
<html:hidden property="paramtype"/>
<html:hidden property="service_type"/>
  <tr>
    <td colspan="4" class="tdtitle">
   增加<Font color="red"><logic:equal property="service_type" name="custServiceForm" value="1">客服</logic:equal> 
   <logic:equal property="service_type" name="custServiceForm" value="2">投诉</logic:equal>
   </Font>
   信息
    
	</td>
  </tr>
  <tr>
    <td class="tdlbg">服务客户：</td>
    <td class="tdrbg">
    	<bean:write name="custServiceForm" property="cust_name"/>
    	(<bean:write name="custServiceForm" property="telephone"/>)
    	<html:hidden property="cust_id"/>
    
    </td>
    <td class="tdlbg">客服人员：</td>
    <td class="tdrbg">
    <html:text property="employee_name" readonly="true"/>
    <html:hidden property="employee_id"/>
    </td>
  </tr>
  <tr>
    <td class="tdlbg"><logic:equal property="service_type" name="custServiceForm" value="1">客户服务内容：</logic:equal> 
   <logic:equal property="service_type" name="custServiceForm" value="2">客户投诉内容：</logic:equal></td>
    <td class="tdrbg" colspan="3">
	<html:textarea property="content" cols="50" rows="5"></html:textarea>
    </td>
  </tr>
  <tr>
    <td class="tdlbg">文件地址：</td>
    <td class="tdrbg" colspan="3">
    <html:file property="file_name"></html:file>
    </td>
  </tr>
  <tr>
    <td class="tdrbg" colspan="4" align="center">
    <logic:equal property="paramtype" name="custServiceForm" value="insert">
    <input type="submit" name="Submit" class="btn_save" value="保 存" />&nbsp;&nbsp;
    </logic:equal>
    <logic:equal property="paramtype" name="custServiceForm" value="update">
    <input type="submit" name="Submit" class="btn_edit" value="修 改" />&nbsp;&nbsp;
    </logic:equal>
	&nbsp;&nbsp;
	<input type="button" name="Submit2" class="btn_back" value="返 回" onclick="location.href='<%=basePath %>/manage/custinfo.do?paramtype=querylist&stype=${custServiceForm.service_type}'"/>
	</td>
  </tr>
</table>
</html:form>

</body>
</html>

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