📄 guidanceadd.jsp
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<%@ page language="java" pageEncoding="gbk"%>
<%@ taglib uri="http://jakarta.apache.org/struts/tags-bean" prefix="bean"%>
<%@ taglib uri="http://jakarta.apache.org/struts/tags-html" prefix="html"%>
<%@ taglib uri="http://jakarta.apache.org/struts/tags-logic" prefix="logic"%>
<%
String path = request.getContextPath();
String basePath = request.getScheme()+"://"+request.getServerName()+":"+request.getServerPort()+path+"/";
%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<base href="<%=basePath %>"/>
<meta http-equiv="Content-Type" content="text/html; charset=gb2312" />
<title>客服指导</title>
<link href="<%=basePath %>skin/default/default.css" rel="stylesheet" type="text/css" />
</head>
<body class="mainbody">
<html:form action="/manage/guidance">
<html:hidden property="paramtype"/>
<html:hidden property="service_type"/>
<html:hidden property="complaint_id"/>
<html:hidden property="employee_id"/>
<table width="100%" border="0" cellspacing="2" cellpadding="0">
<tr>
<td class="tdgriud">
首页 >>
客服指导 >>
指导信息
</td>
</tr>
</table>
<table width="100%" border="0" cellspacing="0" cellpadding="0" class="tdborder">
<tr>
<td colspan="4" class="tdtitle">
<Font color="red"><logic:equal property="service_type" name="guidanceForm" value="1">客服</logic:equal>
<logic:equal property="service_type" name="guidanceForm" value="2">投诉</logic:equal>
</Font>
指导
</td>
</tr>
<tr>
<td class="tdlbg">服务客户：</td>
<td class="tdrbg">
<html:text property="cust_name" readonly="true" disabled="true"/>
</td>
<td class="tdlbg">客服人员：</td>
<td class="tdrbg">
<html:text property="service_person" readonly="true" disabled="true"/>
</td>
</tr>
<tr>
<td class="tdlbg">客服服务时间：</td>
<td class="tdrbg">
<html:text property="service_date" readonly="true" disabled="true"/>
</td>
<td class="tdlbg"> </td>
<td class="tdrbg">
</td>
</tr>
<tr>
<td class="tdlbg">客服服务内容：</td>
<td class="tdrbg" colspan="3">
<html:textarea property="service_content" readonly="true" cols="50" rows="5" disabled="true"></html:textarea>
</td>
</tr>
<tr>
<td class="tdlbg">客服指导内容：</td>
<td class="tdrbg" colspan="3">
<html:textarea property="content" cols="50" rows="5"></html:textarea>
</td>
</tr>
<tr>
<td class="tdrbg" colspan="4" align="center">
<input type="submit" name="Submit" class="btn_save" value="保 存" />
<input type="button" name="Submit2" class="btn_back" value="返 回" onclick="location.href='<%=basePath %>manage/custserv.do?paramtype=guidancelist&service_type=<%=request.getParameter("service_type") %>'"/>
</td>
</tr>
</table>
</html:form>
</body>
</html>
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