directorynumber.h

使用CT-C开发的一个CTI软电话系统,ActiveX形式的,仅供参考

// DirectoryNumber.h : Declaration of the CDirectoryNumber

#ifndef __DIRECTORYNUMBER_H_
#define __DIRECTORYNUMBER_H_

#include "resource.h"       // main symbols
#include "ctcv4CP.h"


enum PHONE_STATE
{
	CTC_NULL=3,    // means this state's index in this table 
	CTC_INITIAL=3,
	CTC_ACTIVE=0,
	CTC_DELIVER=1,
	CTC_RECEIVE=4,
	CTC_HOLD=2,
	CTC_UNKNOWN=5,
	CTC_ERROR=6
};

/////////////////////////////////////////////////////////////////////////////
// CDirectoryNumber
class ATL_NO_VTABLE CDirectoryNumber : 
	public CComObjectRootEx<CComMultiThreadModel>,
	public CComCoClass<CDirectoryNumber, &CLSID_DirectoryNumber>,
	public IConnectionPointContainerImpl<CDirectoryNumber>,
	public IDirectoryNumber,
	public IGenesysOB,
	public CProxy_IDirectoryNumberEvents< CDirectoryNumber >
{
public:
	CDirectoryNumber()
	{
		m_pUnkMarshaler = NULL;
	}

DECLARE_REGISTRY_RESOURCEID(IDR_DIRECTORYNUMBER)
DECLARE_NOT_AGGREGATABLE(CDirectoryNumber)
DECLARE_GET_CONTROLLING_UNKNOWN()

DECLARE_PROTECT_FINAL_CONSTRUCT()

BEGIN_COM_MAP(CDirectoryNumber)
	COM_INTERFACE_ENTRY(IDirectoryNumber)
	COM_INTERFACE_ENTRY(IGenesysOB)
	COM_INTERFACE_ENTRY(IConnectionPointContainer)
	COM_INTERFACE_ENTRY_AGGREGATE(IID_IMarshal, m_pUnkMarshaler.p)
	COM_INTERFACE_ENTRY_IMPL(IConnectionPointContainer)
END_COM_MAP()
BEGIN_CONNECTION_POINT_MAP(CDirectoryNumber)
CONNECTION_POINT_ENTRY(DIID__IDirectoryNumberEvents)
END_CONNECTION_POINT_MAP()

	HRESULT FinalConstruct()
	{
		m_pCTI=NULL;
		m_posDN=NULL;
		m_extDN=NULL;
		m_hMonitor=NULL;
		m_bDisableDialing=FALSE;
		m_hNotifyApi=NULL;
		m_hConfirm=NULL;

		return CoCreateFreeThreadedMarshaler(
			GetControllingUnknown(), &m_pUnkMarshaler.p);
	}

	void FinalRelease()
	{
		Uninitialize();
		m_pUnkMarshaler.Release();
	}
	CComPtr<IUnknown> m_pUnkMarshaler;

public:
	//property
	CMichelleCTI *m_pCTI;
	CDirectoryNumber *m_posDN;
	CDirectoryNumber *m_extDN;
	ctcDeviceString m_ThisDN;
	ctcChanId m_channelId;
	ADDRTYPES m_type;
	//method
	//The CTC DN monitor thread
	static UINT _stdcall MointorThread(void* p);
	
	BOOL DefaultHandler(ctcEventData* pEvent,list<WPARAM>* eventList); // the main message process handler
	BOOL Initialize(char* dn,ctcChanId chanelID, ADDRTYPES type, CMichelleCTI *pCTI); //initialize the dn
	void Uninitialize(); //Uninitialize this dn
	BOOL OnDialing(); // show dialing dialog

private:
	//property
	BOOL m_bDisableDialing; // Disable the dialing dialog
	HANDLE m_hMonitor;//monitor thread management
	UINT m_idMonitor; //THE monitor thread id
	BOOL m_bMonitorOn; // if set false, the monitor should be closed

	//some info prepaired for VB
	UINT m_ActiveCallRef;
	UINT m_HoldCallRef;

	// the api fail info
	long m_lErrCode;
	string m_ErrMsg;
	
	//obtain states
	BOOL m_bInvokingApi; // Whether there is a api is in invoking
	ctcEventData m_curState; // the saved current telephon state

	//event for synchronize
	HANDLE m_hNotifyApi; // Notify the invoking api that the phone state has been updated,ini signal
	HANDLE m_hConfirm; //defalult handler confirm api has check the phone state, ini nonsignal


	//method
	void ClearApiInfo(); // clear some info repaired for execute method
	void DNPackFireEvent(ctcEventData* pEvent,BOOL& bNotFire,list<WPARAM>* eventList); // fire FAKE event to vb
	void RefreshSavedStatus(ctcEventData* pEvent);  // Refresh the saved telephon state with current event
	void PumpPhoneState(char* pData); //for record info, output the phone's current state
	BOOL InSet(UINT ctcState,list<PHONE_STATE> phoneState); //Check if the ctc stae is included in the phone state list
	// Validate the specified routine. If it is, return a event list that represent the routine
	BOOL ValidateStateRoutine(UINT startState,UINT endState,list<UINT>*routine);
	BOOL SearchRoutine(PHONE_STATE start,PHONE_STATE end,list<UINT>* eventList,int* level);
	// Translate kvlist to string
	BOOL KVListToAppString(IKVList* pkvlist, char* pAppString,UINT bufLen);
	BOOL GetAnsiFromBSTR(char** dest, BSTR source);
	BOOL GetAnsiFromInt(char** dest,int source);
	//convert from ctc state to phone state
	PHONE_STATE GetPhoneState(UINT ctcState);

// IDirectoryNumber
	STDMETHOD_(BOOL, SendDTMF)(/*[in]*/ BSTR tone);
	STDMETHOD(get_RaiseAllEvents)(/*[out, retval]*/ VARIANT_BOOL *pVal);
	STDMETHOD(put_RaiseAllEvents)(/*[in]*/ VARIANT_BOOL newVal);
	STDMETHOD(get_DisableDialingDialog)(/*[out, retval]*/ VARIANT_BOOL *pVal);
	STDMETHOD(put_DisableDialingDialog)(/*[in]*/ VARIANT_BOOL newVal);
	STDMETHOD(get_HoldConnID)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(get_ActiveConnID)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(ID2ConnID)(/*[in]*/ long id, /*[out, retval]*/ BSTR *connid);
	STDMETHOD(get_HoldID)(/*[out, retval]*/ long *pVal);
	STDMETHOD(get_ActiveID)(/*[out, retval]*/ long *pVal);
	STDMETHOD_(BOOL, UpdateData)(/*[in, optional]*/ BSTR connid, /*[in]*/ LPKVLIST data);
	STDMETHOD_(BOOL, DeleteData)(/*[in, optional]*/ BSTR connid, /*[in]*/ BSTR key);
	STDMETHOD_(BOOL, DeleteAllData)(/*[in, optional]*/ BSTR connid);
	STDMETHOD_(BOOL, AttachData)(/*[in, optional]*/ BSTR connid, /*[in]*/ LPKVLIST data);
	STDMETHOD_(BOOL, CancelForward)(/*[in, optional]*/ FORWARDMODES mode);
	STDMETHOD_(BOOL, Forward)(/*[in]*/ BSTR dn, /*[in, optional]*/ FORWARDMODES mode);
	STDMETHOD_(BOOL, AlternateCall)();
	STDMETHOD_(BOOL, SingleStepTransfer)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
	STDMETHOD_(BOOL, MuteTransfer)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
	STDMETHOD_(BOOL, RedirectCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ BSTR connid);
	STDMETHOD_(BOOL, MergeCalls)(/*[in, optional]*/ MERGETYPES type);
	STDMETHOD_(BOOL, ReconnectCall)();
	STDMETHOD_(BOOL, DeleteFromConference)(/*[in]*/ BSTR dn);
	STDMETHOD_(BOOL, CompleteConference)();
	STDMETHOD_(BOOL, InitConferenceCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
	STDMETHOD_(BOOL, CompleteTransfer)();
	STDMETHOD_(BOOL, InitTransferCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
	STDMETHOD_(BOOL, RetrieveCall)(/*[in, optional]*/ BSTR connid);
	STDMETHOD_(BOOL, HoldCall)(/*[in, optional]*/ BSTR connid);
	STDMETHOD_(BOOL, ReleaseCall)(/*[in, optional]*/ BSTR connid, /*[in, optional]*/ BOOL hangup = FALSE);
	STDMETHOD_(BOOL, AnswerCall)(/*[in, optional]*/ BSTR connid);
	STDMETHOD_(BOOL, MakeCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
	STDMETHOD_(BOOL, AgentSetNotReady)(/*[in, optional]*/ AGENTMODES mode);
	STDMETHOD_(BOOL, AgentSetReady)(/*[in, optional]*/ AGENTMODES mode);
	STDMETHOD_(BOOL, AgentLogout)();
	STDMETHOD_(BOOL, AgentLogin)(/*[in]*/ BSTR AgentID, /*[in, optional]*/ BSTR AgentPassword, /*[in, optional]*/ BSTR ACDQ, /*[in, optional]*/ AGENTMODES mode);
	STDMETHOD(put_ErrReport)(/*[in]*/ BOOL newVal);
	STDMETHOD(get_ErrReport)(/*[out, retval]*/ BOOL *pVal);
	STDMETHOD(put_DND)(/*[in]*/ BOOL newVal);
	STDMETHOD(get_DND)(/*[out, retval]*/ BOOL *pVal);
	STDMETHOD(get_OnHook)(/*[out, retval]*/ BOOL *pVal);
	STDMETHOD(get_AgentMode)(/*[out, retval]*/ AGENTMODES *pVal);
	STDMETHOD(get_AgentState)(/*[out, retval]*/ AGENTSTATES *pVal);
	STDMETHOD(get_ACDQ)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(get_AgentID)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(get_Logged)(/*[out, retval]*/ BOOL *pVal);
	STDMETHOD(get_Type)(/*[out, retval]*/ ADDRTYPES *pVal);
	STDMETHOD(get_Number)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(get_Registered)(/*[out, retval]*/ BOOL *pVal);
	STDMETHOD(get_ErrMsg)(/*[out, retval]*/ BSTR *pVal);
	STDMETHOD(get_ErrCode)(/*[out, retval]*/ long *pVal);
// IGenesysOB
	STDMETHOD(get_RescheduleFlag)(int * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_CampaignBatchID)(int * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_CampaignID)(int * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_Campaign)(BSTR * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_ProjectName)(BSTR * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_CustomerID)(int * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_CustomerName)(BSTR * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_CustomerTitle)(BSTR * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(get_EventID)(int * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(put_EventID)(int pVal)
	{
		return E_NOTIMPL;
	}
	STDMETHOD(get_PhoneNumber)(BSTR * pVal)
	{
		if (pVal == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
	STDMETHOD(put_PhoneNumber)(BSTR pVal)
	{
		return E_NOTIMPL;
	}
	STDMETHOD(put_NeverCall)(BOOL newVal )
	{
		return E_NOTIMPL;
	}
	STDMETHOD(put_ExpectedStartDate)(BSTR )
	{
		return E_NOTIMPL;
	}
	STDMETHOD_(BOOL, Init)(LPKVLIST data)
	{
		return TRUE;
	}
	STDMETHOD_(VOID, Uninit)()
	{
		return;
	}
	STDMETHOD(NeverCallThisPhone)(VARIANT_BOOL * bRet)
	{
		if (bRet == NULL)
			return E_POINTER;
			
		return E_NOTIMPL;
	}
};

#endif