📄 企业客户服务系统.mdl
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sendEvent (object sendEvent
quid "408652190027")))
actions (list action_list
(object action "输入客户名称"
quid "408651C0013E"
ActionTime (object ActionTime
when "Entry"))
(object action "输入问题描述"
quid "408651E3017A"
ActionTime (object ActionTime
when "Entry"))
(object action "标识记录状态为“未分配”"
quid "408651EF022C"
ActionTime (object ActionTime
when "Entry")))
type "Normal")
(object State "任务分配"
quid "4086521000DF"
transitions (list transition_list
(object State_Transition
quid "408652BE007B"
label ""
supplier "工作记录"
quidu "408653D90385"
Event (object Event "处理"
quid "408652BE007C")
sendEvent (object sendEvent
quid "408652BE007E")))
actions (list action_list
(object action "标识记录状态为“已分配”"
quid "40865237037A"
ActionTime (object ActionTime
when "Entry"))
(object action "选择工程师"
quid "408652D502D7"
ActionTime (object ActionTime
when "Entry")))
type "Normal")
(object State "问题解决"
quid "408652A90161"
transitions (list transition_list
(object State_Transition
quid "4086535E01A7"
label ""
supplier "服务调查"
quidu "4086535B010D"
Event (object Event "调查"
quid "4086535E01A8")
sendEvent (object sendEvent
quid "4086535E01AA")))
actions (list action_list
(object action "标识记录状态为“已解决”"
quid "40865306035A"
ActionTime (object ActionTime
when "Entry"))
(object action "记录完成时间"
quid "4086531C0329"
ActionTime (object ActionTime
when "Entry")))
type "Normal")
(object State "服务调查"
quid "4086535B010D"
actions (list action_list
(object action "记录客户评价"
quid "408653620117"
ActionTime (object ActionTime
when "Entry"))
(object action "记录客户满意度"
quid "4086538201DB"
ActionTime (object ActionTime
when "Entry")))
type "Normal")
(object State "工作记录"
quid "408653D90385"
transitions (list transition_list
(object State_Transition
quid "4086542D029F"
label ""
supplier "问题解决"
quidu "408652A90161"
Event (object Event "解决"
quid "4086542D02A0")
sendEvent (object sendEvent
quid "4086542D02A2")))
actions (list action_list
(object action "记录处理方式"
quid "40865401001B"
ActionTime (object ActionTime
when "Entry"))
(object action "记录处理意见"
quid "408654190323"
ActionTime (object ActionTime
when "Entry")))
type "Normal"))
partitions (list Partitions)
objects (list Objects)
statediagrams (list StateDiagrams
(object State_Diagram "状态图"
quid "408651690324"
title "状态图"
zoom 85
max_height 28350
max_width 21600
origin_x 0
origin_y 0
items (list diagram_item_list
(object StateView "StartState" "$UNNAMED$32" @3
location (1104, 368)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @3
location (1146, 338)
nlines 2
max_width 600
label "")
icon_style "Icon"
line_color 3342489
quidu "4086517400D1"
autoResize TRUE)
(object StateView "Normal" "客户记录" @4
location (1104, 672)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @4
location (1104, 592)
fill_color 13434879
anchor_loc 1
nlines 2
max_width 622
justify 0
label "客户记录")
icon_style "Icon"
line_color 3342489
fill_color 13434879
quidu "40865176023C"
compartment (object Compartment
Parent_View @4
location (802, 635)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
icon_style "Icon"
fill_color 13434879
anchor 2
nlines 3
max_width 650
compartmentItems (list Compartment
"entry/ 输入客户名称"
"entry/ 输入问题描述"
"entry/ 标识记录状态为“未分配”"))
width 718
height 282
autoResize TRUE)
(object TransView "" @5
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object SegLabel @6
Parent_View @5
location (1182, 454)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
anchor_loc 1
nlines 1
max_width 450
justify 0
label "添加"
pctDist 0.421053
height 78
orientation 0)
stereotype TRUE
line_color 3342489
quidu "408651A70192"
client @3
supplier @4
line_style 0
x_offset FALSE)
(object StateView "Normal" "任务分配" @7
location (688, 1088)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @7
location (688, 1020)
fill_color 13434879
anchor_loc 1
nlines 2
max_width 602
justify 0
label "任务分配")
icon_style "Icon"
line_color 3342489
fill_color 13434879
quidu "4086521000DF"
compartment (object Compartment
Parent_View @7
location (396, 1063)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
icon_style "Icon"
fill_color 13434879
anchor 2
nlines 2
max_width 650
compartmentItems (list Compartment
"entry/ 标识记录状态为“已分配”"
"entry/ 选择工程师"))
width 699
height 258
autoResize TRUE)
(object TransView "" @8
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object SegLabel @9
Parent_View @8
location (922, 863)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
anchor_loc 1
nlines 1
max_width 450
justify 0
label "分配"
pctDist 0.544843
height 24
orientation 0)
stereotype TRUE
line_color 3342489
quidu "408652190024"
client @4
supplier @7
line_style 0
x_offset FALSE)
(object StateView "Normal" "问题解决" @10
location (1536, 1536)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @10
location (1536, 1472)
fill_color 13434879
anchor_loc 1
nlines 2
max_width 610
justify 0
label "问题解决")
icon_style "Icon"
line_color 3342489
fill_color 13434879
quidu "408652A90161"
compartment (object Compartment
Parent_View @10
location (1240, 1515)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
icon_style "Icon"
fill_color 13434879
anchor 2
nlines 2
max_width 650
compartmentItems (list Compartment
"entry/ 标识记录状态为“已解决”"
"entry/ 记录完成时间"))
width 706
height 251
autoResize TRUE)
(object StateView "Normal" "服务调查" @11
location (1536, 1072)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @11
location (1536, 1018)
fill_color 13434879
anchor_loc 1
nlines 2
max_width 478
justify 0
label "服务调查")
icon_style "Icon"
line_color 3342489
fill_color 13434879
quidu "4086535B010D"
compartment (object Compartment
Parent_View @11
location (1306, 1061)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
icon_style "Icon"
fill_color 13434879
anchor 2
nlines 2
max_width 475
compartmentItems (list Compartment
"entry/ 记录客户评价"
"entry/ 记录客户满意度"))
width 575
height 231
autoResize TRUE)
(object TransView "" @12
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object SegLabel @13
Parent_View @12
location (1566, 1255)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
anchor_loc 1
nlines 1
max_width 450
justify 0
label "调查"
pctDist 0.500000
height 45
orientation 0)
stereotype TRUE
line_color 3342489
quidu "4086535E01A7"
client @10
supplier @11
line_style 0
x_offset FALSE)
(object StateView "Normal" "工作记录" @14
location (688, 1536)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
label (object ItemLabel
Parent_View @14
location (688, 1472)
fill_color 13434879
anchor_loc 1
nlines 2
max_width 588
justify 0
label "工作记录")
icon_style "Icon"
line_color 3342489
fill_color 13434879
quidu "408653D90385"
compartment (object Compartment
Parent_View @14
location (403, 1515)
font (object Font
size 10
face "Arial"
bold FALSE
italics FALSE
underline FALSE
strike FALSE
color 0
default_color TRUE)
icon_style "Icon"
fill_color 13434879
anchor 2
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