📄 customerservicesdetail.jsp
字号:
<%@ page contentType="text/html; charset=GBK"%>
<%@ page import="com.doone.uurm.WebAuth"%>
<%@ page import="com.doone.fj1w.fjmgr.order.DisplayPage"%>
<%@page import="com.doone.fj1w.fjmgr.order.page.CustomerServiceAttribute"%>
<%@ page import="com.doone.wskfmgr.common.PageEnum"%>
<%
request.setCharacterEncoding("GBK");
String sPurvICode = "NGB001002";
WebAuth auth = WebAuth.getInstance(request);
if (!auth.IsAuthed()) {
out.write("<script language=\"javascript\">self.opener.location.replace(\""
+ request.getContextPath() + "/view/login/login.jsp"
+ "\"); self.close();</script>");
return;
}else if ( ! auth.CheckPurv(sPurvICode) ) {
out.write("<script language=javascript src=\"../../common/script/RightForbidden.js\"></script>");
return;
}
if(auth.getCityCode() == null || auth.getCityCode().equals("")){
%><script>alert('您没有选择操作地市,请选择左边栏目: 当前地区.');window.close();</script><%
return;
}
CustomerServiceAttribute attribute = new CustomerServiceAttribute(request);
try{
attribute.initail();
}catch(Exception ex){
%><script>alert('<%=ex.getMessage()%>');window.close();</script><%
return;
}
//当前工单的处理状态.
String[] statR = attribute.getStatR();
//获取视图
attribute.view();
//session.setAttribute("CURRENTORDER","CURRENTORDER");
session.setAttribute(PageEnum.PAGE_TOKEN,PageEnum.PAGE_TOKEN);
%>
<html>
<head>
<title>客户服务</title>
<meta http-equiv="Content-Type" content="text/html; charset=gb2312">
<link rel="stylesheet" type="text/css" href="../../common/style/main.css"/>
<link rel="stylesheet" type="text/css" media="all" href="../calendar/calendar-blue2.css"/>
<script type="text/javascript" src="../calendar/calendar.js"></script>
<script type="text/javascript" src="../calendar/calendar-zh.js"></script>
<script type="text/javascript" src="../calendar/calendar-action.js"></script>
<script language="JavaScript" src="../../common/XMLHttpClient.js"></script>
<script language="JavaScript" src="../../common/script/ChangeStyle.js"></script>
<script src="customerServices.js"></script>
<script src="CheckForm.js"></script>
<script>
function init_onload(){
setInterval('DivWidthBody()',2000);
}
function DivWidthBody(){
orderDiv.style.height = document.body.offsetHeight-290;
}
</script>
<style type="text/css" media="all">
div#mytab {
width: 400px;
height: 600px;
overflow: scroll;
}
table#mydiv {
width: 600px;
height: 800px;
}
</style>
</head>
<body onLoad="init_onload();RegisterForm('form1');initComponent('<%=statR[1]%>','<%=attribute.getAppealMode()%>');">
<script id="change_id"></script>
<jsp:include page="../../common/inc_top.jsp" >
<jsp:param name="purvCode" value="<%=sPurvICode%>"/>
</jsp:include>
<form name="form2" id="form2" action="" method="post">
<table width="100%" border="0" cellspacing="0" >
<tr class="OuterHead">
<td width="100%" class="title_td">
<table border="0" cellspacing="0" cellpadding="0" width="100%">
<tr>
<td width="10%" nowrap="nowrap">
<span id="ItemTitle"><font face="webdings">8</font> 基本信息
<font color=red><%=attribute.getAlertMessage()%></font></span>
</td>
<td width="15%" align="right" style="padding-right: 20px;" nowrap="nowrap">
<span id="ItemTitle"> 状态: <font color='red'><%=attribute.getProgressState()%></font></span>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td>
<div id="orderDiv" style="width: 100%; overflow: auto;">
<table width="100%" border="0" cellpadding="2" cellspacing="1" class="InnerTable" id ="basic" >
<tr>
<td width="20%" class="InnerHead"><div align="left">网上营业厅流水号:</div></td>
<td width="30%" class="InnerMain">
<input type="text" style="width:100%" value="<%=attribute.getWebOrder()%>" readonly>
<input type="hidden" name="FLAG_HDN_S" value="<%=attribute.getAppealid()%>"></td>
<td width="20%" class="InnerHead"><div align="left">第三方流水号:</div></td>
<td width="30%" class="InnerMain"><span id="THIRDORDER_SPAN"><%=attribute.getThirdOrder()%></span></td>
</tr>
<tr>
<td class="InnerHead"><div align="left">投诉人:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getAccountNo()%>" readonly></td>
<td class="InnerHead"><div align="left">性别:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getSex()%>" readonly></td>
</tr>
<tr>
<td class="InnerHead"> <div align="left">业务类别:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getAppealTypeName()%>" readonly></td>
<td class="InnerHead"> <div align="left">投诉时间:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=statR[2]%>" readonly></td>
</tr>
<tr>
<td class="InnerHead"><div align="left">要求回复时间:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getReQuestTime()%>" readonly></td>
<td class="InnerHead"><div align="left">联系电话:</div></td>
<td class="InnerMain"><input type="text" name="RELATIONTEL" value="<%=attribute.getRelationTel()%>" style="width:300px "></td>
</tr>
<tr>
<td class="InnerHead"><div align="left">客户所在地区:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getOrderCityName()%>"></td>
<td class="InnerHead"><div align="left">邮件地址:</div></td>
<td class="InnerMain"><input type="text" name="MAILADDRESS" value="<%=attribute.getEmail()%>" style="width:300px "></td>
</tr>
<tr>
<td class="InnerHead"><div align="left">联系人:</div></td>
<td class="InnerMain"><input type="text" style="width:100%" value="<%=attribute.getName()%>" readonly></td>
<td class="InnerHead"><div align="left">投诉电话:</div></td>
<td class="InnerMain" ><input type="text" name="APPEALORDERNUM" value="<%=attribute.getAppealOrderNum()%>" style="width:100%"></td>
</tr>
<tr>
<td class="InnerHead"><div align="left">投诉内容: </div></td>
<td class="InnerMain" colspan="4">
<textarea name="APPEACONTENT" style="width:100%" rows="3"><%=attribute.getAppealContent()%></textarea></td>
</tr>
</table>
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