📄 customerserviceslist.jsp
字号:
<%@ page contentType="text/html; charset=GBK" errorPage="error.jsp"%>
<%@ page import="com.doone.fj1w.fjmgr.order.*"%>
<%@ page import="com.doone.data.DataTable"%>
<%@ page import="com.doone.data.DataRow"%>
<%@ page import="com.doone.uurm.WebAuth"%>
<%@ page import="com.doone.fj1w.fjmgr.StatQueryService"%>
<script>window.location.href="custserv_index.jsp";</script>
<%
String sPurvICode = "NGB001002";
int pageNo = 1;
int pageSize = 20;
int rowCount = 0;
String procState = "1";
WebAuth auth = WebAuth.getInstance(request);
if ( ! auth.IsAuthed() ) {
out.write("<script language=\"javascript\">self.parent.location.replace(\"" + request.getContextPath() + "/view/login/login.jsp" + "\");</script>");
return;
}else if ( ! auth.CheckPurv(sPurvICode) ) {
out.write("<script language=javascript src=\"../../common/script/RightForbidden.js\"></script>");
return;
}
if( request.getParameter("pageNo")!=null && !request.getParameter("pageNo").equals(""))
{
pageNo = Integer.parseInt(DisplayPage.decode(request.getParameter("pageNo")));
}
if(request.getParameter("state")!=null && !request.getParameter("state").equals(""))
procState = DisplayPage.decode(request.getParameter("state"));
String cityCodes = auth.getCityCode();
//如果帐号session过期,重新登录
if(cityCodes == null)
cityCodes = "0590";
if(cityCodes.equals(""))
{
%>
<script>
alert("对不起，权限禁止！您没有该模块的权限。");
window.location="../sysmgr/index.jsp";
</script>
<%
return ;
}
//cityCodes = cityCodes.substring(0,cityCodes.length()-1);
AppealDAO appealDAO = new AppealDAO();
rowCount = appealDAO.getAppealListSize(procState,"",cityCodes);
DataTable dt = appealDAO.getAdviceList(procState,String.valueOf(pageNo),cityCodes);
DisplayPage display = new DisplayPage(rowCount,pageSize,pageNo);
java.text.SimpleDateFormat df = new java.text.SimpleDateFormat("yyyy-MM-dd");
String lock = "lock~"+auth.getUserID();
%>
<html>
<head>
<title>客户服务单</title>
<link href="../../common/style/main.css" rel="stylesheet" type="text/css" />
<SCRIPT type="text/javascript">
function changePageNo(no)
{
window.open("customerServicesList.jsp?pageNo=" + no+ "&state=<%=DisplayPage.encode(procState)%>","_self");
}
function showDetail(id)
{
window.open('customerServicesDetail.jsp?APPEALID='+id+'&STATU=<%=DisplayPage.encode(procState)%>',
'客户服务单审核','width=900,height=510,top=20,left=60,screenX=10,screenY=20,status=yes');
}
function showDetailWeb(id)
{
if(document.all.ordercode.value != null){
window.open('transPage.jsp?to=12&ordercode='+id+"&STATU=<%=procState%>",'客户服务单审核','width=900,height=570,top=20,left=60,screenX=10,screenY=20,status=yes');
}
}
</SCRIPT>
</head>
<script language="JavaScript" src="../../common/script/ChangeStyle.js"></script>
<script language="JavaScript" src="../../common/mainTool.js"></script>
<body onLoad="_reloadTopServiceCount('<%=StatQueryService.QUERY_SERVICEORDER%>')">
<table width="100%" border="0"
cellpadding="0" cellspacing="0" id="ibtnPanel" style="font-size: 9pt; border-bottom: #efefef 1px outset">
<tr bgcolor="#efefef" height="33">
<td width="7%" align="center" valign="middle" id="ibtnadd" >
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode(3)%>">已受理 </a> </td>
<td width="7%" align="center">
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode(2)%>">处理中</a> </td>
<td width="7%" align="center">
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode(1)%>">待处理</a> </td>
<td width="7%" align="center">
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode("all")%>">全部</a> </td>
<td width="9%" align="center">
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode("unlock")%>"> 未被锁定单</a> </td>
<td width="10%" align="center">
<a href="customerServicesList.jsp?state=<%=DisplayPage.encode(lock)%>"> 自己锁定单</a> </td>
<td width="53%" align="right">
<font color="red"> 当前状态：<%=CommonMethod.formatStatu(procState)%></font>
<!--<a href="#">Ⅵ查询／过滤</a> </td>-->
</td>
</tr>
</table>
<jsp:include page="../../common/inc_top.jsp" >
<jsp:param name="purvCode" value="<%=sPurvICode%>"/>
</jsp:include>
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td height="26" class="OuterHead"><span id="ItemTitle"><font face="webdings">8</font>客户投诉建议列表</span></td>
</tr>
</table>
<table width="100%" border="0" cellpadding="0" cellspacing="0">
<tr >
<td height="30" colspan="3" align="center" class="Caption_Td">
搜索:
<input type="text" name="ordercode" value="" class="Input" >
<input type="button" value="GO" class="button" onClick="showDetailWeb(document.all.ordercode.value)">
<font color="red">(根据订单流水号)</font> </td>
</tr>
<tr>
<td colspan="3">
<table
width="100%"
border="0"
cellpadding="2"
cellspacing="1"
style="behavior:url(../../common/table.htc)"
selectedtrcolor="#C8E6E6"
keyName="SERIAL"
pageSize="21"
onselected=""
class="InnerTable">
<tr>
<td class="InnerHead"><div align="center" ><strong>投诉建议流水号</strong></div></td>
<td class="InnerHead"><div align="center" ><strong>业务类型</strong></div></td>
<td class="InnerHead"><div align="center" ><strong>投诉事由</strong></div></td>
<td class="InnerHead"><div align="center" ><strong>投诉时间</strong></div></td>
<td class="InnerHead"><div align="center" ><strong>状态</strong></div></td>
<td class="InnerHead"><div align="center" ><strong>锁定员工名</strong></div></td>
</tr>
<%
for(int i=0;i< dt.getRows().getCount();i++)
{
String statuActive = "<font color='red'>"+dt.getRow(i).getString("statua")+"</font>";
String lockMan = dt.getRow(i).getString("LOCKSTAFFID");
if(lockMan == null || lockMan.equals(""))
lockMan = "";
else
lockMan = appealDAO.getLockMan(lockMan);
String context = dt.getRow(i).getString("APPEACONTENT");
if(context.length() >= 15)
context = context.substring(0,15)+"...";
%>
<tr class="InnerMain" style="color: black">
<td class="body_td" align="center" nowrap>
<a href="javascript:showDetail('<%=DisplayPage.encode(dt.getRow(i).getString("AppealId"))%>')">
<%=dt.getRow(i).getString("WEBORDER")%>
</a></td>
<td class="body_td" align="center" nowrap>
<%=dt.getRow(i).getString("appealtypename")%></td>
<td class="body_td" align="center" nowrap>
<%=context%> </td>
<td class="body_td" align="center" nowrap>
<%=df.format(dt.getRow(i).getDate("CREATETIME"))%></td>
<td class="body_td" align="center" nowrap>
<%=statuActive%></td>
<td class="body_td" align="center" nowrap>
<%=lockMan%></td>
</tr>
<%
}
%>
</table>
</td>
</tr>
<tr nowrap="nowrap" class="OuterFoot">
<td width="66%" height="26" align="left" class="OuterHead"><span id="ItemTitle"> 第<%=pageNo%>页 共<%=rowCount%> 条</span></td>
<td width="32%" align="left"><div align="right"><a href="customerServicesList.jsp?pageNo=<%=DisplayPage.encode(1)%>&state=<%=DisplayPage.encode(procState)%>">|<</a>
<a href="customerServicesList.jsp?pageNo=<%=DisplayPage.encode(display.getRevPageNo(pageNo))%>&state=<%=DisplayPage.encode(procState)%>">
< </a>
<select name="pageNo" onChange="changePageNo(this.value)">
<%=display.buildPageOptions()%>
</select>
<a href ="customerServicesList.jsp?pageNo=<%=DisplayPage.encode(display.getNextPageNo(pageNo))%>&state=<%=DisplayPage.encode(procState)%>">
> </a> <a href ="customerServicesList.jsp?pageNo=<%=DisplayPage.encode(display.getPageCount())%>&state=<%=DisplayPage.encode(procState)%>">>|</a></div></td>
<td width="2%" align="right"> </td>
</tr>
</table>
</body>
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