customerservices.js

电信的网厅的整站代码

	function oper(id)
	{
		if(!window.confirm("请确定本次操作?")){
			return;
		}
		form1.operType.value = id;
		
	//设置Servlet提交配置标志	
	switch(id){
		case 1:
			document.getElementById("action").value = "AppealOrderSwitchCmm";
			break;
		case 2:
			document.getElementById("action").value = "AppealOrderCanelCmm";
			break;
		case 3:
			document.getElementById("action").value = "AppealOrderOverCmm";
			break;
		case 4:
			document.getElementById("action").value = "AppealOrderTmpSaveCmm";
			break;
		case 5:
			document.getElementById("action").value = "AppealOrderRollbackCmm";
			break;
		case 6:
			document.getElementById("action").value = "AppealOrderReplyCmm";
			break;
		case 7:
			document.getElementById("action").value = "AppealOrderCloseCmm";
			break;
	}		
	
		switch(id){
		  case 1:
		  case 2:
		  case 3:
		  case 5:
		        if(CheckForm())
				{
				    document.form1.appealComment.value = document.form1.RestoreContent.value;
					form1.submit();
					MESS.innerHTML = "请稍候...";
					form2.changes.disabled = true;
					form2.resets.disabled = true;
					
					if(form1.button1 != null){
					   form1.button1.disabled = true;
					}
					if(form1.button2 != null){
					   form1.button2.disabled = true;
					}
					if(form1.button3 != null){
					   form1.button3.disabled = true;
					}
					if(form1.button4 != null){
					   form1.button4.disabled = true;
					}
					if(form1.button5 != null){
					   form1.button5.disabled = true;
					}
					if(form1.button6 != null){
					   form1.button6.disabled = true;
					}
					if(form1.button7 != null){
					   form1.button7.disabled = true;
					}
				}
		        break;
		  case 4:
		  		document.form1.appealComment.value = document.form1.RestoreContent.value;
				form1.submit();
				MESS.innerHTML = "请稍候...";
				form2.changes.disabled = true;
				form2.resets.disabled = true;
				
				if(form1.button1 != null){
				   form1.button1.disabled = true;
				}
				if(form1.button2 != null){
				   form1.button2.disabled = true;
				}
				if(form1.button3 != null){
				   form1.button3.disabled = true;
				}
				if(form1.button4 != null){
				   form1.button4.disabled = true;
				}
				if(form1.button5 != null){
				   form1.button5.disabled = true;
				}
				if(form1.button6 != null){
				   form1.button6.disabled = true;
				}
				if(form1.button7 != null){
				   form1.button7.disabled = true;
				}	
		  		break;      
		  case 6:
		        if(CheckForm())
				{		  
			        if(document.all.RestoreContent.value == ""){
					   alert("抱歉，回复的内容不能为空！");
					   document.all.RestoreContent.focus();
					   return false;
					}
					MESS.innerHTML = "请稍候...";
					form1.submit();
				}
				break;
		   case 7:
		            form1.submit();
		            MESS.innerHTML = "请稍候...";
					form2.changes.disabled = true;
					form2.resets.disabled = true;
					if(form1.button1 != null){
					   form1.button1.disabled = true;
					}
					if(form1.button2 != null){
					   form1.button2.disabled = true;
					}
					if(form1.button3 != null){
					   form1.button3.disabled = true;
					}
					if(form1.button4 != null){
					   form1.button4.disabled = true;
					}
					if(form1.button5 != null){
					   form1.button5.disabled = true;
					}
					if(form1.button6 != null){
					   form1.button6.disabled = true;
					}
					if(form1.button7 != null){
					   form1.button7.disabled = true;
					}
		        break;      
		        
		  default:
		        break;            
		  }
	 }

    function success()
 	{
 		window.opener.location.reload();
 		window.close();
 	}

	function hidden(id)
	{
		if(document.all(id).style.display == "none")
			document.all(id).style.display = "";
		else
			document.all(id).style.display = "none";
	}

	function validate(appealid){
       
       var APPEACONTENT = document.form2.APPEACONTENT.value;
       if(APPEACONTENT == ""){
           alert("投诉内容不能为空，请补充！");
           return false;
       }
       
      var relationtel = document.form2.RELATIONTEL.value;
      var mailadd     = document.form2.MAILADDRESS.value; 
      var APPEALORDERNUM = document.form2.APPEALORDERNUM.value;
      
      var url = "change_customerDetail.jsp?APPEALID="+appealid+"&APPEACONTENT="
                      +APPEACONTENT+"&RELATIONTEL="+relationtel+"&MAILADDRESS="+mailadd
                      +"&APPEALORDERNUM="+APPEALORDERNUM;     
      change_id.src = url;                
    }
    
    var oldLinka = null;
	function switchPage(that, idx){
		if ( that.tagName == "A" ) {
			document.getElementById("history_tbl").currentPage=idx;
			
			if ( oldLinka == null ) {
				oldLinka = pageSet.children(0);
			}
			
			oldLinka.style.fontWeight = "normal";
			oldLinka.style.fontSize = "9pt";
			that.style.fontWeight = "bold";
			that.style.fontSize = "10pt";
			oldLinka = that;
		}
	} 
     
    function onContentLoad(){
       
    }
    
   　var invoke = false;
    function fn_OnSubmit(value) {
		
		var qr = document.getElementById("history_tbl");
		if ( qr == null ) return true;
		
		try {
		    if(!invoke){
				var newInput   = document.createElement("<INPUT NAME='WEBORDER'>");
				newInput.value = value;
				qr.caption.appendChild(newInput);
				qr.reload();
				invoke = true;
			}
		}
		catch(ex){
			alert(ex.description);
		}
		
		return false;
	}
	
	var sHistoryStateName = null;
	var sHistoryStateValue = null;
	function onQueryResultLoad() {
		var qr = document.getElementById("history_tbl");
		
		var aLink = qr.getElementsByTagName("A");
		if ( sHistoryStateName == null && sHistoryStateValue == null && aLink != null && aLink.length > 0 ) {
			aLink[0].click();
		}
		else if ( aLink != null && aLink.length > 0 ) {
			for ( var i = 0; i<aLink.length; i++) {
				if ( aLink[i].name == sHistoryStateName && aLink[i].value == sHistoryStateValue ) {
					aLink[i].click();
					sHistoryStateName = null;
					sHistoryStateValue = null;
					break;
				}
			}
			
			if ( sHistoryStateName != null ) {
				aLink[0].click();
				sHistoryStateName = null;
				sHistoryStateValue = null;
			}
		}
	}
		
	function fn_dblClick(){
	
	    var oResult = document.all.history_tbl;
	    var hisid   = "";
	    var flag_id = document.form2.FLAG_HDN_S.value;
		if ( oResult != null && oResult.selectedIndex >= 0 ) {
			hisid = oResult.key;
			if(hisid == flag_id){
			  CHAN_TBL.style.display = "";
			  FUC_BUT_TR.style.display = "";
			}else{
			  CHAN_TBL.style.display = "none";
			  FUC_BUT_TR.style.display = "none";
			}
			
			if(hisid != ""){
			change_id.src = "change_customerDetail.jsp?hisid="+hisid;
			}
		}
	
	}
	
	function initComponent(state,appealMode){
	    try{
		 state *= 1;
		}catch(e){
		 state = 0;
		}
		if ( appealMode == "3"){ 
			zp.innerHTML = "";
		    switch(state){	
		        case 1://等待
				        hf.innerHTML = "";//回复
				        zp.innerHTML = "";//转派
				        break;
				case 3://暂存
				        zc.innerHTML = "";//暂存
				        zp.innerHTML = "";//转派
				        break;
			    case 2:
			            zp.innerHTML = "";//转派
				        zf.innerHTML = "";//作废
				        zc.innerHTML = "";//暂存
						ht.innerHTML = "";//回退
						form2.changes.disabled = true;
						form2.resets.disabled = true;
						break; 
				case 4://回退        
			    case 8:
			    case 9:
	            zp.innerHTML = "";//转派
		        zf.innerHTML = "";//作废
		        zc.innerHTML = "";//暂存
				ht.innerHTML = "";//回退
				hf.innerHTML = "";//回复
				wc.innerHTML = "";//完成
				form2.changes.disabled = true;
				form2.resets.disabled = true;
				break;
	     	}
		} else {
			switch(state){	 
				case 1://等待
				        hf.innerHTML = "";//回复
				        break;
				case 3://暂存
				        zc.innerHTML = "";//暂存
				        break;
			    case 2:
			            zp.innerHTML = "";//转派
				        zf.innerHTML = "";//作废
				        zc.innerHTML = "";//暂存
						ht.innerHTML = "";//回退
						form2.changes.disabled = true;
						form2.resets.disabled = true;
						break;
			    case 4://回退        
			    case 8:
			    case 9:
			            zp.innerHTML = "";//转派
				        zf.innerHTML = "";//作废
				        zc.innerHTML = "";//暂存
						ht.innerHTML = "";//回退
						hf.innerHTML = "";//回复
						wc.innerHTML = "";//完成
						form2.changes.disabled = true;
						form2.resets.disabled = true;
						break;
			   }
		}
	
	}
	 
	 function fn_onunload() {
	 	event.returnValue=false;
	 	self.opener.window.setTimeout("fnQueryReload()",50);
	 }
	 
   	 window.onunload = fn_onunload;