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📄 rfc2148.txt

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RFC 2148              Internet White Pages Service        September 1997   -    An organization should define criteria for the quality of the        data in the Directory, like timeliness, update frequency,        correctness, etc. These criteria should be communicated        throughout the organization and contributing entities should        commit to the defined quality levels.   -    Existing databases within an organization should be used to        retrieve IWPS and local information, to the greatest extent        possible. An organization should involve the people who        maintain those databases and make sure to get a formal        written commitment from them to use their data source. The        organization should rely on these people, since they have the        experience in management and control of local, available        data.   -    The best motivation for an organization to join the IWPS is        that they will have a local database for local purposes at        the same time. A local database may contain more, not        necessarily public, information and serve more purposes than        is requested for in the IWPS. In connecting to the IWPS an        organization must "filter out" the extra local information        and services that is not meant for the public IWPS using the        directory services protocol.6.  Legal issues   Most countries have privacy laws regarding the publication of   information about people. They range from the relaxed US laws to the   UK requirement that information should be accurate to the Norwegian   law that says that you can't publish unless you get specific   permission from the individual. Every maintainer of IWPS information   should publish data according to the national law of the country in   which the local database which holds the information resides.   Some of these are documented in [5] and [1].   A maintainer of IWPS information should also follow some common   rules, even when they are not legally imposed:   -    Publish only correct information.   -    Give people the possibility to view the information stored        about themselves and the right to withhold information or        have information altered.   -    Don't publish information "just because it's there". Publish        what is needed and what is thought useful, and no more.Alvestrand & Jurg        Best Current Practice                  [Page 6]RFC 2148              Internet White Pages Service        September 1997   Given the number of data management and legal issues that are   involved in publishing IWPS information, good consulting services are   vital to have smaller companies quickly and efficiently join the   IWPS. Internet service providers are encouraged to provide such   services.7.  Do not charge for lookups   In the current IWPS it believed that due to today's technological   constraints, charging users is harmful to the viability of the   service.  There are several arguments for this belief:   -    Micropayment technology is not available at the moment.   -    Subscription services require either that the customer sign        up to multiple search services or that the services are        linked "behind the scene" with all kinds of bilateral        agreements; both structures have unacceptably high overhead        costs and increase the entry cost to the service.   -    The current directory services protocols do not support        authentication to a level that would seem appropriate for a        service that charges.   Therefore it is strongly recommended that all lookups by users in the   IWPS are for free.  This, of course, does not limit in any way the   ability to use the same IWPS dataset to support other services where   charging may be appropriate.8.  Use X.500   The IWPS based on the X.500 protocol has a relatively wide   deployment. The current service contains about 1,5 million entries of   individuals and 3,000 of organizations. It is coordinated by Dante,   an Internet service provider in the UK, and known as "NameFLOW-   Paradise".   Though X.500 is sometimes criticized by the fact that its   functionality is restricted by the hierarchical naming structure it   imposes, it provides a reasonably good functionality as has been   shown in several pilots by organizations [5], [2], [6], [7] that are   now running a production X.500 IWPS. User interfaces also determine   the functionality the X.500 IWPS offers. Usually they offer lookups   in the IWPS based on the following user input:   -    The name of a person   -    The name of an organization this person can be related toAlvestrand & Jurg        Best Current Practice                  [Page 7]RFC 2148              Internet White Pages Service        September 1997   -    The name of a country   As a result they will provide the publicly available information   about the person in question. Most user interfaces offer the   possibility to list organizations in a country and users in an   organization to help users to make their choice for the input. It may   also be possible to use part of the names as input or approximate   names.   Specific user interfaces can provide lookups based on other input,   like e-mail addresses of people or postal addresses of organizations.   Such possibilities may however violate privacy laws. Providers of   directory services services may then be held responsible.   The X.500 naming scheme imposes the requirement on an interconnected   IWPS that all entries stored in it must have unique names (the   "naming scheme"). This is most easily fulfilled by registering all   entries in a "naming tree" with a single root; this is the reason why   the totality of information in an X.500 IWPS is sometimes referred to   as the "Directory Information Tree"    or DIT.   Organizations are strongly encouraged to use the X.500 protocol for   joining the IWPS. The current service is based on the X.500 1988   standard [8] and some Internet-specific additions to the protocol   that connects the local databases [10] and to the access protocol   [9]. Organizations should use X.500 software based on these   specifications and additionally supports [11] for the transportation   of OSI protocols over the Internet.   Organisations may connect to the NameFLOW-Paradise infrastructure   with 1988 DSAs that don't implement [10], but they will lack   automatic replication of knowledge references. This will be   inconvenient, but not a big problem. The 1993 standard of X.500   includes the functionality from [10], but uses a different potocol.   Hence organisations that connect to the infrastructure with a 1993   DSA will also encounter this shortcoming. Section 12 "Future   developments" explains why the infrastructure doesn't use the 1993   standard for the moment.   For recommendations on which attributes to use in X.500 and how to   use them (either for public IWPS information or additional local   information the reader is referred to [3] and [4]. For specific non-   public local purposes also new attributes (and object classes) may be   defined.  Generally it should be recommended to use as much as   possible the multi-valuedness of attributes in X.500 as this will   improve the searching functionality of the service considerably. For   example, the organizationalName attribute which holds the name of anAlvestrand & Jurg        Best Current Practice                  [Page 8]RFC 2148              Internet White Pages Service        September 1997   organization or the commonName attribute which holds the name of a   person should contain all known aliases for the organization or   person. In particular it is important to add "readable" variants of   all attributes that people are expected to search for, if they   contain national characters.   Another recommendation that can be made is that replication of data   [10] between local databases is used in order to improve the   performance of the service. Since replicating all entries of a part   of the IWPS from one local database in another may violate local   privacy laws, it is recommended to restrict replication to country   and organizational entries and knowledge references (which tell where   to go for which part of the IWPS). Of course privacy laws are not   violated when the replicating database is managed by the same   organization as the one that masters the information. So local   replication between two databases within the same organization is   highly recommended.   In general replication within one country will usually be less a   legal problem than across country borders.   Recommendations for the operation of a database in the X.500   infrastructure can be found in [12].   X.500 is not recommended to be used for:    -    A Yellow Pages service with a large scope. See [5].    -    Searching outside the limited patterns listed here, in         particular searching for a person without knowing which         organization he might be affiliated to.    -    Publishing information in other character sets than ASCII,         some of the Latin-based European scripts and Japanese (the         T.61 character sets). While support for these character sets         is available in revised versions of X.500, products that         support the revision aren't commonly available yet.9.  Use the global name space   Some people, for instance when using Novell 4 servers, have decided   that they will use X.500 or X.500-like services as an internal naming   mechanism, without coordinating with an outside source.   This suffers from many of the same problems as private IP addresses,   only more so: your data may need significant restructuring once you   decide to expose them to the outer world.Alvestrand & Jurg        Best Current Practice                  [Page 9]RFC 2148              Internet White Pages Service        September 1997   A globally accessible X.500 service requires a globally connected   X.500 name space. See [3] and [4] for recommendations on how create a   local part of the global name space.   Though the standard is not very clear about this and the most recent   version (93) appears not to support it, in practice the X.500 name   space is only manageable if there is a single root context operated   under a cooperative agreement. However, one can be sure that there   will be turf battles over it's control.   If those turf battles aren't decided outside the actual running   service, the effect on the service quality will be ruinous.   This document appeals to all players in the field to let existing   practice alone until a better system is agreed and is ready to go   into place; at the moment, the root context of the day is operated by   the Dante NameFLOW-Paradise service.   More information on the Dante NameFLOW-Paradise service is found at   the URL   http://www.dante.net/nameflow.html10.  Use LDAP   At the moment, LDAP as documented in [9] is the protocol that offers   the most X.500 functionality in places where it is not feasible to   implement the full OSI stack.   It is implemented on a lot of platforms, including several PC-type   platforms, and is popular in a multitude of commercial offerings.   A concerted effort to make LDAP available is the publication method   that gives the widest access to the data.   In addition, X.500 DSAs must implement the necessary linkages to make   sure they are properly integrated into the naming/referral tree; in   most cases, this will mean that they should implement the X.500 DSP   protocol at least.   (The question of whether one gateways LDAP to DAP or DAP to LDAP is   irrelevant in this context; it may be quite appropriate to store data   on an LDAP-only server and make it available to the DAP/DSP-running   world through a gateway if the major users all use LDAP)Alvestrand & Jurg        Best Current Practice                 [Page 10]RFC 2148              Internet White Pages Service        September 1997

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