📄 rfc2148.txt
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RFC 2148 Internet White Pages Service September 1997 - An organization should define criteria for the quality of the data in the Directory, like timeliness, update frequency, correctness, etc. These criteria should be communicated throughout the organization and contributing entities should commit to the defined quality levels. - Existing databases within an organization should be used to retrieve IWPS and local information, to the greatest extent possible. An organization should involve the people who maintain those databases and make sure to get a formal written commitment from them to use their data source. The organization should rely on these people, since they have the experience in management and control of local, available data. - The best motivation for an organization to join the IWPS is that they will have a local database for local purposes at the same time. A local database may contain more, not necessarily public, information and serve more purposes than is requested for in the IWPS. In connecting to the IWPS an organization must "filter out" the extra local information and services that is not meant for the public IWPS using the directory services protocol.6. Legal issues Most countries have privacy laws regarding the publication of information about people. They range from the relaxed US laws to the UK requirement that information should be accurate to the Norwegian law that says that you can't publish unless you get specific permission from the individual. Every maintainer of IWPS information should publish data according to the national law of the country in which the local database which holds the information resides. Some of these are documented in [5] and [1]. A maintainer of IWPS information should also follow some common rules, even when they are not legally imposed: - Publish only correct information. - Give people the possibility to view the information stored about themselves and the right to withhold information or have information altered. - Don't publish information "just because it's there". Publish what is needed and what is thought useful, and no more.Alvestrand & Jurg Best Current Practice [Page 6]RFC 2148 Internet White Pages Service September 1997 Given the number of data management and legal issues that are involved in publishing IWPS information, good consulting services are vital to have smaller companies quickly and efficiently join the IWPS. Internet service providers are encouraged to provide such services.7. Do not charge for lookups In the current IWPS it believed that due to today's technological constraints, charging users is harmful to the viability of the service. There are several arguments for this belief: - Micropayment technology is not available at the moment. - Subscription services require either that the customer sign up to multiple search services or that the services are linked "behind the scene" with all kinds of bilateral agreements; both structures have unacceptably high overhead costs and increase the entry cost to the service. - The current directory services protocols do not support authentication to a level that would seem appropriate for a service that charges. Therefore it is strongly recommended that all lookups by users in the IWPS are for free. This, of course, does not limit in any way the ability to use the same IWPS dataset to support other services where charging may be appropriate.8. Use X.500 The IWPS based on the X.500 protocol has a relatively wide deployment. The current service contains about 1,5 million entries of individuals and 3,000 of organizations. It is coordinated by Dante, an Internet service provider in the UK, and known as "NameFLOW- Paradise". Though X.500 is sometimes criticized by the fact that its functionality is restricted by the hierarchical naming structure it imposes, it provides a reasonably good functionality as has been shown in several pilots by organizations [5], [2], [6], [7] that are now running a production X.500 IWPS. User interfaces also determine the functionality the X.500 IWPS offers. Usually they offer lookups in the IWPS based on the following user input: - The name of a person - The name of an organization this person can be related toAlvestrand & Jurg Best Current Practice [Page 7]RFC 2148 Internet White Pages Service September 1997 - The name of a country As a result they will provide the publicly available information about the person in question. Most user interfaces offer the possibility to list organizations in a country and users in an organization to help users to make their choice for the input. It may also be possible to use part of the names as input or approximate names. Specific user interfaces can provide lookups based on other input, like e-mail addresses of people or postal addresses of organizations. Such possibilities may however violate privacy laws. Providers of directory services services may then be held responsible. The X.500 naming scheme imposes the requirement on an interconnected IWPS that all entries stored in it must have unique names (the "naming scheme"). This is most easily fulfilled by registering all entries in a "naming tree" with a single root; this is the reason why the totality of information in an X.500 IWPS is sometimes referred to as the "Directory Information Tree" or DIT. Organizations are strongly encouraged to use the X.500 protocol for joining the IWPS. The current service is based on the X.500 1988 standard [8] and some Internet-specific additions to the protocol that connects the local databases [10] and to the access protocol [9]. Organizations should use X.500 software based on these specifications and additionally supports [11] for the transportation of OSI protocols over the Internet. Organisations may connect to the NameFLOW-Paradise infrastructure with 1988 DSAs that don't implement [10], but they will lack automatic replication of knowledge references. This will be inconvenient, but not a big problem. The 1993 standard of X.500 includes the functionality from [10], but uses a different potocol. Hence organisations that connect to the infrastructure with a 1993 DSA will also encounter this shortcoming. Section 12 "Future developments" explains why the infrastructure doesn't use the 1993 standard for the moment. For recommendations on which attributes to use in X.500 and how to use them (either for public IWPS information or additional local information the reader is referred to [3] and [4]. For specific non- public local purposes also new attributes (and object classes) may be defined. Generally it should be recommended to use as much as possible the multi-valuedness of attributes in X.500 as this will improve the searching functionality of the service considerably. For example, the organizationalName attribute which holds the name of anAlvestrand & Jurg Best Current Practice [Page 8]RFC 2148 Internet White Pages Service September 1997 organization or the commonName attribute which holds the name of a person should contain all known aliases for the organization or person. In particular it is important to add "readable" variants of all attributes that people are expected to search for, if they contain national characters. Another recommendation that can be made is that replication of data [10] between local databases is used in order to improve the performance of the service. Since replicating all entries of a part of the IWPS from one local database in another may violate local privacy laws, it is recommended to restrict replication to country and organizational entries and knowledge references (which tell where to go for which part of the IWPS). Of course privacy laws are not violated when the replicating database is managed by the same organization as the one that masters the information. So local replication between two databases within the same organization is highly recommended. In general replication within one country will usually be less a legal problem than across country borders. Recommendations for the operation of a database in the X.500 infrastructure can be found in [12]. X.500 is not recommended to be used for: - A Yellow Pages service with a large scope. See [5]. - Searching outside the limited patterns listed here, in particular searching for a person without knowing which organization he might be affiliated to. - Publishing information in other character sets than ASCII, some of the Latin-based European scripts and Japanese (the T.61 character sets). While support for these character sets is available in revised versions of X.500, products that support the revision aren't commonly available yet.9. Use the global name space Some people, for instance when using Novell 4 servers, have decided that they will use X.500 or X.500-like services as an internal naming mechanism, without coordinating with an outside source. This suffers from many of the same problems as private IP addresses, only more so: your data may need significant restructuring once you decide to expose them to the outer world.Alvestrand & Jurg Best Current Practice [Page 9]RFC 2148 Internet White Pages Service September 1997 A globally accessible X.500 service requires a globally connected X.500 name space. See [3] and [4] for recommendations on how create a local part of the global name space. Though the standard is not very clear about this and the most recent version (93) appears not to support it, in practice the X.500 name space is only manageable if there is a single root context operated under a cooperative agreement. However, one can be sure that there will be turf battles over it's control. If those turf battles aren't decided outside the actual running service, the effect on the service quality will be ruinous. This document appeals to all players in the field to let existing practice alone until a better system is agreed and is ready to go into place; at the moment, the root context of the day is operated by the Dante NameFLOW-Paradise service. More information on the Dante NameFLOW-Paradise service is found at the URL http://www.dante.net/nameflow.html10. Use LDAP At the moment, LDAP as documented in [9] is the protocol that offers the most X.500 functionality in places where it is not feasible to implement the full OSI stack. It is implemented on a lot of platforms, including several PC-type platforms, and is popular in a multitude of commercial offerings. A concerted effort to make LDAP available is the publication method that gives the widest access to the data. In addition, X.500 DSAs must implement the necessary linkages to make sure they are properly integrated into the naming/referral tree; in most cases, this will mean that they should implement the X.500 DSP protocol at least. (The question of whether one gateways LDAP to DAP or DAP to LDAP is irrelevant in this context; it may be quite appropriate to store data on an LDAP-only server and make it available to the DAP/DSP-running world through a gateway if the major users all use LDAP)Alvestrand & Jurg Best Current Practice [Page 10]RFC 2148 Internet White Pages Service September 1997
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