serviceaction.java

crm系统 有源码 及相关文档sql2005 数据库 客户反馈模块

package org.jb.y272.team0.web.action;

import java.util.List;

import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;

import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;
import org.jb.common.web.action.BaseAction;

import org.jb.y272.team0.biz.DictBiz;
import org.jb.y272.team0.biz.ServiceBiz;
import org.jb.y272.team0.biz.UserBiz;
import org.jb.y272.team0.entity.CstService;
import org.jb.y272.team0.web.form.ServiceForm;

/**
 * 客户服务 Action Bean
 * @author hailong.liu
 */
public class ServiceAction extends BaseAction {
	/**
	 * 服务分配
	 */
	public ActionForward toDispatch(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		myForm.getItem().setSvrStatus("新创建");
		
		List roles = super.getUsersOptions(this.getServlet().getServletConfig().getServletContext(), this.userBiz);
		request.setAttribute("USERS_OPTIONS", roles);
				
		this.serviceBiz.search(myForm.getItem(), myForm.getPageResult());
		return mapping.findForward("dispatch_list");
	}
	public ActionForward doDispatch(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		String id = request.getParameter("svrId");
		String dueId = request.getParameter("svrDueId");
		String dueTo = request.getParameter("svrDueTo");
		this.serviceBiz.dispatch(Long.parseLong(id),Long.parseLong(dueId),dueTo);
		response.sendRedirect("service.do?o=toDispatch");
		return null;
	}
	/**
	 * 服务处理
	 */
	public ActionForward toDealList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		myForm.getItem().setSvrStatus("已分配");
		this.serviceBiz.search(myForm.getItem(), myForm.getPageResult());
		return mapping.findForward("deal_list");
	}
	public ActionForward doDeal(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		String id = request.getParameter("id");
		if (id!=null){			
			CstService item = this.serviceBiz.get(Long.parseLong(id));
			myForm.setItem(item);
			
			return mapping.findForward("deal");
		}else{
			this.serviceBiz.deal(myForm.getItem());
			response.sendRedirect("service.do?o=toDealList");
			return null;
		}		
	}
	/**
	 * 转到 待反馈页面
	 */
	public ActionForward toFeedbackList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		myForm.getItem().setSvrStatus("已处理");
		this.serviceBiz.search(myForm.getItem(), myForm.getPageResult());
		return mapping.findForward("feedback_list");
	}
	public ActionForward doFeedback(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		String id = request.getParameter("id");
		if (id!=null){			
			CstService item = this.serviceBiz.get(Long.parseLong(id));
			myForm.setItem(item);					
			return mapping.findForward("feedback");
		}else{
			this.serviceBiz.feedback(myForm.getItem());
			response.sendRedirect("service.do?o=toFeedbackList");
			return null;
		}
	}
	/**
	 * 转到 归档服务页面
	 */
	public ActionForward toArchList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		myForm.getItem().setSvrStatus("已归档");
		this.serviceBiz.search(myForm.getItem(), myForm.getPageResult());
		return mapping.findForward("arch_list");
	}
	public ActionForward toArch(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		String id = request.getParameter("id");
		CstService item = this.serviceBiz.get(Long.parseLong(id));
		myForm.setItem(item);
		return mapping.findForward("arch");
	}
	/**
	 * 转到 查询页面
	 */
	public ActionForward toList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		this.serviceBiz.search(myForm.getItem(), myForm.getPageResult());
		return mapping.findForward("list");
	}
	
	/**
	 * 转到 新建页面
	 */
	public ActionForward toAdd(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		
		List roles = super.getUsersOptions(this.getServlet().getServletConfig().getServletContext(), this.userBiz);
		request.setAttribute("USERS_OPTIONS", roles);
		
		String type = "服务类型";
		List dicts = super.getDictsOptions(this.getServlet().getServletConfig().getServletContext(), this.dictBiz,type);
		request.setAttribute("DICTS_OPTIONS_"+type, dicts);
		
		myForm.setItem(new CstService());
		return mapping.findForward("add");
	}
	
	/**
	 * 执行 新建操作
	 */
	public ActionForward doAdd(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		this.serviceBiz.add(myForm.getItem());
		response.sendRedirect("service.do?o=toAdd");
		return null;
	}
	
	/**
	 * 转到 编辑页面
	 */
	public ActionForward toEdit(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		
		String id = request.getParameter("id");
		CstService item = this.serviceBiz.get(Long.parseLong(id));
		myForm.setItem(item);
		
		return mapping.findForward("edit");	
	}
	
	/**
	 * 执行 编辑操作
	 */
	public ActionForward doEdit(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		this.serviceBiz.update(myForm.getItem());
		response.sendRedirect("service.do?o=toList");
		return null;
	}
	
	/**
	 * 执行 删除操作
	 */
	public ActionForward doDel(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		String id = request.getParameter("id");
		this.serviceBiz.del(Long.parseLong(id));
		response.sendRedirect("service.do?o=toList");
		return null;
	}
	
	/**
	 * 转到 明细页面
	 */
	public ActionForward doDetail(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
			throws Exception{
		ServiceForm myForm = (ServiceForm)form;
		
		String id = request.getParameter("id");
		CstService item = this.serviceBiz.get(Long.parseLong(id));
		myForm.setItem(item);
		
		return mapping.findForward("detail");
	}
	
	/*	注入Biz方法 */
	private ServiceBiz serviceBiz = null;
	public void setServiceBiz(ServiceBiz serviceBiz){
		this.serviceBiz = serviceBiz; 
	}
	
	private DictBiz dictBiz = null;
	public void setDictBiz(DictBiz dictBiz){
		this.dictBiz = dictBiz; 
	}
	
	private UserBiz userBiz = null;
	public void setUserBiz(UserBiz userBiz){
		this.userBiz = userBiz; 
	}
}