📄 service_feedback.jsp
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<%@ page language="java" pageEncoding="GBK"%>
<%@ taglib uri="http://struts.apache.org/tags-bean" prefix="bean"%>
<%@ taglib uri="http://struts.apache.org/tags-html" prefix="html"%>
<%@ taglib uri="http://struts.apache.org/tags-logic" prefix="logic"%>
<%@ taglib uri="/WEB-INF/jb-common.tld" prefix="jb"%>
<script src="validate.js"></script>
<script src="icommon.js"></script>
<html:errors />
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html:html lang="true">
<head>
<title>处理客户服务</title>
<link rel="stylesheet" type="text/css" href="styles.css">
<script>
function doDel(id){
if ( window.confirm("确定删除？") ){
window.location.href = "?o=doDel&id=" + id;
}
}
</script>
</head>
<body class="main">
<html:form action="service" method="post">
<html:hidden property="o" value="doFeedback" />
<html:hidden property="item.svrId" />
<span class="page_title">处理客户服务</span>
<div class="button_bar">
<button class="common_button" onclick="javascript:history.go(-1);">返回</button>
<button class="common_button" onclick="javascript:doSubmit('doFeedback');">保存</button>
</div>
<table class="query_form_table" border="0" cellPadding="3"
cellSpacing="0">
<tr>
<th>编号</th>
<td>${serviceForm.item.svrId } </td>
<th>服务类型</th>
<td>${serviceForm.item.svrType } </td>
</tr>
<tr>
<th>概要</th>
<td colspan="3">${serviceForm.item.svrTitle } </td>
</tr>
<tr>
<th>客户</th>
<td>${serviceForm.item.svrCustName } </td>
<th>状态</th>
<td>已处理</td>
</tr>
<tr> <th>服务请求</th>
<td colspan="3">${serviceForm.item.svrRequest } </td>
</tr>
<tr>
<th>创建人</th>
<td>${serviceForm.item.svrCreateBy } </td>
<th>创建时间</th>
<td><bean:write name="serviceForm" property="item.svrCreateDate" format="yyyy年MM月dd日" /> </td>
</tr>
</table>
<br />
<table class="query_form_table">
<tr>
<th>分配给</th>
<td>${serviceForm.item.svrDueTo } </td>
<th>分配时间</th>
<td><bean:write name="serviceForm" property="item.svrDueDate" format="yyyy年MM月dd日" /> </td>
</tr>
</table>
<br />
<table class="query_form_table">
<tr>
<th>服务处理</th>
<td colspan="3">${serviceForm.item.svrDeal } </td>
</tr>
<tr>
<th>处理人</th>
<td>${serviceForm.item.svrDealBy } </td>
<th>处理时间</th>
<td><bean:write name="serviceForm" property="item.svrDealDate" format="yyyy年MM月dd日" /> </td>
</tr>
</table>
<br />
<table class="query_form_table">
<tr>
<th>处理结果</th>
<td><html:text property="item.svrResult" /><span class="red_star">*</span></td>
<th>满意度</th>
<td><html:select property="item.svrSatisfy">
<html:option value="">请选择...</html:option>
<html:option value="5">☆☆☆☆☆</html:option>
<html:option value="4">☆☆☆☆</html:option>
<html:option value="3">☆☆☆</html:option>
<html:option value="2">☆☆</html:option>
<html:option value="1">☆</html:option>
</html:select><span class="red_star">*</span></td>
</tr>
</table>
<script>
build_validate("item.svrResult","处理结果不能为空","Limit","1","500"); build_validate("item.svrSatisfy","满意度不能为空","Limit","1","4"); setCurTime('svrDealDate');
</script>
</html:form>
</body>
</html:html>
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