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Network Working Group                                        A. MelnikovRequest for Comments: 3503                 ACI Worldwide/MessagingDirectCategory: Standards Track                                     March 2003          Message Disposition Notification (MDN) profile for                Internet Message Access Protocol (IMAP)Status of this Memo   This document specifies an Internet standards track protocol for the   Internet community, and requests discussion and suggestions for   improvements.  Please refer to the current edition of the "Internet   Official Protocol Standards" (STD 1) for the standardization state   and status of this protocol.  Distribution of this memo is unlimited.Copyright Notice   Copyright (C) The Internet Society (2003).  All Rights Reserved.Abstract   The Message Disposition Notification (MDN) facility defined in RFC   2298 provides a means by which a message can request that message   processing by the recipient be acknowledged as well as a format to be   used for such acknowledgements.  However, it doesn't describe how   multiple Mail User Agents (MUAs) should handle the generation of MDNs   in an Internet Message Access Protocol (IMAP4) environment.   This document describes how to handle MDNs in such an environment and   provides guidelines for implementers of IMAP4 that want to add MDN   support to their products.Melnikov                    Standards Track                     [Page 1]RFC 3503                  MDN profile for IMAP                March 2003Table of Contents   1.  Conventions Used in this Document.............................  2   2.  Introduction and Overview.....................................  2   3.  Client behavior...............................................  3       3.1. Client behavior when receiving a message.................  5       3.2. Client behavior when copying a message...................  5       3.3. Client behavior when sending a message...................  5       3.4. Client behavior when saving a temporary message..........  5   4.  Server behavior...............................................  5       4.1. Server that supports arbitrary keywords..................  5       4.2. Server that supports only $MDNSent keyword...............  5       4.3. Interaction with IMAP ACL extension......................  6   5.  Examples......................................................  6   6.  Security Considerations.......................................  7   7.  Formal Syntax.................................................  7   8.  Acknowledgments...............................................  7   9.  Normative References..........................................  8   10. Author's Address..............................................  8   11. Full Copyright Statement......................................  91.  Conventions Used in this Document   "C:" and "S:" in examples show lines sent by the client and server   respectively.   The keywords "MUST", "MUST NOT", "SHOULD", "SHOULD NOT", and "MAY" in   this document when typed in uppercase are to be interpreted as   defined in "Key words for use in RFCs to Indicate Requirement Levels"   [KEYWORDS].2.  Introduction and Overview   This memo defines an additional [IMAP4] mailbox keyword that allows   multiple Mail User Agents (MUAs) to know if a requested receipt   notification was sent.   Message Disposition Notification [MDN] does not require any special   support of IMAP in the case where a user has access to the mailstore   from only one computer and is using a single MUA.  In this case, the   MUA behaves as described in [MDN], i.e., the MUA performs automatic   processing and generates corresponding MDNs, it performs requested   action and, with the user's permission, sends appropriate MDNs.  The   MUA will not send MDN twice because the MUA keeps track of sent   notifications in a local configuration.  However, that does not work   when IMAP is used to access the same mailstore from different   locations or is using different MUAs.Melnikov                    Standards Track                     [Page 2]RFC 3503                  MDN profile for IMAP                March 2003   This document defines a new special purpose mailbox keyword $MDNSent   that must be used by MUAs.  It does not define any new command or   response for IMAP, but describes a technique that MUAs should use to   achieve interoperability.   When a client opens a mailbox for the first time, it verifies that   the server is capable of storing the $MDNSent keyword by examining   the PERMANENTFLAGS response code.  In order to support MDN in IMAP, a   server MUST support either the $MDNSent keyword, or arbitrary message   keywords.3.  Client behavior   The use of IMAP requires few additional steps in mail processing on   the client side.  The following timeline modifies the timeline found   in Section 4 of [MDN].   -- User composes message.   -- User tells MUA to send message.   -- MUA passes message to MSA (original recipient information passed      along).  MUA [optionally] saves message to a folder for sent mail      with $MDNSent flag set.   -- MSA sends message to MTA.   -- Final MTA receives message.   -- Final MTA delivers message to MUA (possibly generating DSN).   -- MUA logs into IMAP server, opens mailbox, verifies if mailbox can      store $MDNSent keyword by examining PERMANENTFLAGS response.   -- MUA performs automatic processing and generates corresponding MDNs      ("dispatched", "processed", "deleted", "denied" or "failed"      disposition type with "automatic-action" and "MDN-sent-      automatically" disposition modes) for messages that do not have      $MDNSent keyword, or \Draft flag set. (*)   -- MUA sets the $MDNSent keyword for every message that required an      automatic MDN to be sent, whether or not the MDN was sent.   -- MUA displays a list of messages to user.   -- User selects a message and requests that some action be performed      on it.Melnikov                    Standards Track                     [Page 3]RFC 3503                  MDN profile for IMAP                March 2003   -- MUA performs requested action and, with user's permission, sends      appropriate MDN ("displayed", "dispatched", "processed",      "deleted", "denied" or "failed" disposition type with "manual-      action" and "MDN-sent-manually" or "MDN-sent-automatically"      disposition mode).  If the generated MDN is saved to a mailbox      with the APPEND command, the client MUST specify the $MDNSent      keyword in the APPEND.   -- MUA sets the $MDNSent keyword for all messages for which the user      confirmed the dispatching of disposition (or was explicitly      prohibited to do so).   -- User possibly performs other actions on message, but no further      MDNs are generated.   (*) Note: MUA MUST NOT use \Recent flag as an indicator that it       should send MDN, because according to [IMAP4], "If multiple       connections have the same mailbox selected simultaneously, it is       undefined which of these connections will see newly-arrived       messages with \Recent set and which will see it without \Recent       set".  Thus, using \Recent as an indicator will cause       unpredictable client behavior with different IMAP4 servers.       However, the client MAY use \Seen flag as one of the indicators       that MDN must not be sent.  The client MUST NOT use any other       standard flags, like \Draft or \Answered, to indicate that MDN       was previously sent, because they have different well known       meaning.  In any case, in the presence of the $MDNSent keyword,       the client MUST ignore all other flags or keywords for the       purpose of generating an MDN and MUST NOT send the MDN.   When the client opens a mailbox for the first time, it must verify   that the server supports the $MDNSent keyword, or arbitrary message   keywords by examining PERMANENTFLAGS response code.   The client MUST NOT try to set the $MDNSent keyword if the server is   incapable of storing it permanently.   The client MUST be prepared to receive NO from the server as the   result of STORE $MDNSent when the server advertises the support of   storing arbitrary keywords, because the server may limit the number   of message keywords it can store in a particular mailbox.  A client   SHOULD NOT send MDN if it fails to store the $MDNSent keyword.   Once the $MDNSent keyword is set, it MUST NOT be unset by a client.   The client MAY set the $MDNSent keyword when a user denies sending   the notification.  This prohibits all other MUAs from sending MDN for   this message.Melnikov                    Standards Track                     [Page 4]RFC 3503                  MDN profile for IMAP                March 20033.1.  Client behavior when receiving a message   The client MUST NOT send MDN if a message has the $MDNSent keyword   set.  It also MUST NOT send MDN if a message has \Draft flag, because   some clients use this flag to mark a message as incomplete.   See the timeline in section 3 for details on client behavior when   receiving a message.3.2.  Client behavior when copying a message   The client SHOULD verify that $MDNSent is preserved on a COPY   operation.  Furthermore, when a message is copied between servers   with the APPEND command, the client MUST set the $MDNSent keyword   correctly.3.3.  Client behavior when sending a message   When saving a sent message to any folder, the client MUST set the   $MDNSent keyword to prevent another client from sending MDN for the   message.3.4.  Client behavior when saving a temporary message

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