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📄 help.txt

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Help for Motorola phones

=== Introduction
The following instructions are for Motorola phones.  The options on your phone may vary slightly from these instructions depending on your phone/device.  If so, consult your phone/device documentation for further information.

=== Suspend, Resume and Background
When you press the "End Call" button (e.g. the red button) while you're in Funambol, you'll get the choice to Suspend, Resume or End the application. On some Motorola phones, you may also have the "Run in Background" option. Below you'll find a description of each:
 - Run in Background: the application will lose focus but continue to run. Funambol is fully operational while running in the background and can perform synchronizations that have been scheduled or triggered through the Push service. While in this mode, however, the application will not make use of any multimedia resource (e.g. sound)
 - Suspend: the application will be suspended. You will be asked to resume the application when a sync is triggered by the Funambol Push Service or Scheduled Synchronization.
 - Resume: the application will be switched to foreground mode. If the application is running in the background or if it is suspended, you can switch it to foreground mode at any time also by clicking on the Funambol icon in the folder where Funambol is installed (e.g. Applications, Games, My Apps)
 - End: the application will be forced to quit. It is suggested to close the application not by pressing this choice, but by selecting the "Exit" option from the Funambol main menu

=== Opening and Closing the flip
- If the application is running and you close the flip, the application will continue to run with the Java icon displayed on the secondary display
- If the application is running when the flip is closed, and you open the flip, the application will gain focus and will continue to run
- If the application is running in background mode when the flip is closed, and you open the flip, the application will continue to run in the background

Even with the flip closed, if the Funambol application is running, it will continue to receive new e-mails and perform your scheduled synchronizations.

=== Internet access
When prompted to allow the application to use data network, press "Yes, ask once" (be sure that your preferred "Web Session" for data network is marked as default).

=== Contacts sync
Every time you start Funambol on your phone, your contacts and their email addresses on the server are automatically synchronized with your email client.  They're available when you compose messages, eliminating the need to manually type in email addresses.

=== Push service
Available as an option for Funambol's commercial customers (e.g. Mobile Operators), when new messages arrive in your email account (e.g. Gmail, Yahoo!, AOL), an SMS "Push" alert is sent to your phone.  You will not see this SMS message in your phone's Messaging Inbox, however, the message triggers the following actions depending on whether the Funambol application is running or not:
- Application is not running - The push message automatically starts the Funambol email client.  When this occurs, you may be prompted by your phone to allow the application to start, or to allow the application to access the Internet (see Internet access).  Respond "Yes" to such prompts and the email client will start to download your new emails
- Application is running - The push message automatically starts to download your new emails whether Funambol is running in the foreground or in the background.

If Push service is not available on your Mobile Operator or Service Provider, please see ScheduledsSync for an alternative method of automatically picking up new emails.

Note: by setting "Get Mail" to "Push service", TCP/IP will be used to push email message from the server to the application.

=== Scheduled sync
In addition, to being able to manually press "Get Mail" to download your new messages, you may also set up the Funambol client to perform this operation regularly based on a pre-defined interval:
1- While in the inbox, select "Options", then "Settings", then "General"
2- In "Get mail:", select your desired interval for performing "Get Mail" (e.g. every 5 minutes, every 30 minutes, etc..)
3- Press "Save" to store the updated configuration

Scheduled synchronization works whether the Funambol application is running in the foreground or in the background. It does not, however, work once you exit the application. 

Note: if you exit the application by selecting Menu > Exit, you will be prompted to allow the application to connect at the scheduled time; if you answer "yes", the application will autostart when required. If, on the other hand, you exit the application by pressing the red key, you will not receive this alert.

=== Viewing attachments
If a message contains any attachments, you will see a paperclip icon next to the sender name; select "Attachments List" from the menu to see a list of the attached files. 
If the content type is supported by your phone, select "Open" to view the attachment: you will be prompted to allow Funambol to launch your device's browser to display the attachment. Depending on your device's browser's capabilities, you may have the option of saving the attachment.
Exit the browser to return to Funambol.

=== Tips & tricks
- Use '*' to flag emails while in the inbox.  If you're connected to an IMAP email account, the flag status of your emails will be exchanged between your email server and the Funambol email client at the next synchronization.

- Use '0' to delete emails while in the inbox.

- Deleting messages on the client will not delete message on the email server unless you do the following (please notice that some providers might block this funtionality):
  1- While in the inbox, select "Options", then "Settings", then "General"
  2- Set "Delete messages" to "Device & Server"
  3- Press "Save" to store the updated configuration

- Search for a Contact: While looking at the contacts list, you may find specific contacts by spelling out their name or email address using T9-style typing on your phone's alphanumeric keypad (e.g. for "Andy", press 2639).  To clear the search criteria and show all of your contacts, press 0 on your phone's keypad.

- Call Sender: While viewing a message, you may initiate a phone call to the sender of the email if the sender has a home, work or mobile phone number defined on the Funambol portal/server.  To perform this operation, select "Call Sender" from the menu while viewing a message.  If the user has more than one phone number, you'll be prompted to select which phone number you'd like to call.

Note: in order to use the call sender function and the open link function, you will need to exit the client.

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