9.txt

来自「This complete matlab for neural network」· 文本 代码 · 共 64 行

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发信人: soullion (river), 信区: DataMining
标  题: Knowledge Base
发信站: 南京大学小百合站 (Fri Mar  1 10:17:39 2002)

http://www.microstrategy.com/Support/k_base/

Designed to be the first step in customer support, the Knowledge Base is a rep
ository of technical documentation aimed at providing 24-hours, seven-days-a-w
eek online technical support for our customers, partners, and distributors. Cu
stomers can access the Knowledge Base at any time of day or night without havi
ng to place a call to Technical Support. 


Why use the Knowledge Base?

The Knowledge Base contains thousands of documents such as:


Troubleshooting documents 

User manuals 

Frequently Asked Questions (FAQs) 

Release Notes 

Readmes 

The MicroStrategy Knowledge Base consists of documents written by MicroStrateg
y developers, engineers and consultants. Their many years of technical experti
se is captured in Technical Notes that range in scope from product architectur
e to project implementation. The goal of the Knowledge Base is to provide our 
customers, partners and distributors with an exhaustive, easily searchable tec
hnical knowledge repository that will ensure their success with MicroStrategy 
technology.


Who has access to the Knowledge Base?

The Knowledge Base is available to all MicroStrategy employees, distributors, 
partners and customers with licensed, active maintenance agreements. It is als
o available to all evaluating customers for the duration of their evaluation p
eriod.


How do users access the Knowledge Base?

Click here to access the Knowledge Base. (User ID and password required)

Accessing the Knowledge Base is as simple as obtaining a MicroStrategy Interne
t account. Click here to access the MicroStrategy Internet Account Request For
m.


What are the Search Capabilities of the Knowledge Base?

The Knowledge Base houses thousands of documents and receives over 45,000 hits
 per month. The keyword search option allows users to search on the entire arr
ay of current Knowledge Base documents. Through the Advanced Interface option,
 customized searches can be performed, including Status (All, Current, Beta an
d Archive), Category, Date Modified, and Sort By allowing users to access info
rmation with unsurpassed efficiency. For a detailed explanation of the differe
nt types of searches that are available, please refer to the "Help" option at 
the top of the Online Support Site.


Can users contribute to the Knowledge Base?

We welcome your suggestions! To submit suggestions to the MicroStrategy Knowle
dge Base team, send comments using the suggestion box, which is in the left ma
rgin of every technical note, or contact us at knowledgebase@microstrategy.com
.


Can抰 find what you need in the Knowledge Base?

Contact Technical Support.


 


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※ 来源:.南京大学小百合站 http://bbs.nju.edu.cn [FROM: 202.112.59.146]

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