workgroupqueue.html

开源项目smack的API文件

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<A NAME="getName()"><!-- --></A><H3>
getName</H3>
<PRE>
public <A HREF="http://java.sun.com/j2se/1.3/docs/api/java/lang/String.html" title="class or interface in java.lang">String</A> <B>getName</B>()</PRE>
<DL>
<DD>Returns the name of the queue.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the name of the queue.</DL>
</DD>
</DL>
<HR>

<A NAME="getStatus()"><!-- --></A><H3>
getStatus</H3>
<PRE>
public <A HREF="../../../../../org/jivesoftware/smackx/workgroup/agent/WorkgroupQueue.Status.html" title="class in org.jivesoftware.smackx.workgroup.agent">WorkgroupQueue.Status</A> <B>getStatus</B>()</PRE>
<DL>
<DD>Returns the status of the queue.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the status of the queue.</DL>
</DD>
</DL>
<HR>

<A NAME="getUserCount()"><!-- --></A><H3>
getUserCount</H3>
<PRE>
public int <B>getUserCount</B>()</PRE>
<DL>
<DD>Returns the number of users waiting in the queue waiting to be routed to
 an agent.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the number of users waiting in the queue.</DL>
</DD>
</DL>
<HR>

<A NAME="getUsers()"><!-- --></A><H3>
getUsers</H3>
<PRE>
public <A HREF="http://java.sun.com/j2se/1.3/docs/api/java/util/Iterator.html" title="class or interface in java.util">Iterator</A> <B>getUsers</B>()</PRE>
<DL>
<DD>Returns an Iterator for the users in the queue waiting to be routed to
 an agent (QueueUser instances).
<P>
<DD><DL>

<DT><B>Returns:</B><DD>an Iterator for the users waiting in the queue.</DL>
</DD>
</DL>
<HR>

<A NAME="getAverageWaitTime()"><!-- --></A><H3>
getAverageWaitTime</H3>
<PRE>
public int <B>getAverageWaitTime</B>()</PRE>
<DL>
<DD>Returns the average amount of time users wait in the queue before being
 routed to an agent. If average wait time info isn't available, -1 will
 be returned.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the average wait time</DL>
</DD>
</DL>
<HR>

<A NAME="getOldestEntry()"><!-- --></A><H3>
getOldestEntry</H3>
<PRE>
public <A HREF="http://java.sun.com/j2se/1.3/docs/api/java/util/Date.html" title="class or interface in java.util">Date</A> <B>getOldestEntry</B>()</PRE>
<DL>
<DD>Returns the date of the oldest request waiting in the queue. If there
 are no requests waiting to be routed, this method will return <tt>null</tt>.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the date of the oldest request in the queue.</DL>
</DD>
</DL>
<HR>

<A NAME="getMaxChats()"><!-- --></A><H3>
getMaxChats</H3>
<PRE>
public int <B>getMaxChats</B>()</PRE>
<DL>
<DD>Returns the maximum number of simultaneous chats the queue can handle.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the max number of chats the queue can handle.</DL>
</DD>
</DL>
<HR>

<A NAME="getCurrentChats()"><!-- --></A><H3>
getCurrentChats</H3>
<PRE>
public int <B>getCurrentChats</B>()</PRE>
<DL>
<DD>Returns the current number of active chat sessions in the queue.
<P>
<DD><DL>

<DT><B>Returns:</B><DD>the current number of active chat sessions in the queue.</DL>
</DD>
</DL>
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