viola.h

csta协议的开发

/*        VIOLA application       */
/*    Viola private sub-types     */
#define VIOLA_PILOT_STATUS              1
#define VIOLA_COMPUTED_WAITING_TIME     2
#define VIOLA_ACD_NETWORK_REROUTED      3
#define VIOLA_REAL_WAITING_TIME         4
#define VIOLA_SERVICE_FEATURE           5
#define VIOLA_COMPLEMENTARY_DATA        6
#define VIOLA_CALL_SKILL_PROFILE        7
#define VIOLA_CALL_AGENT_PROFILE        8
#define VIOLA_CRID                      9
#define VIOLA_SCRIPT_POSITION          10
#define VIOLA_NETWORK_IT               11

#define VIOLA_PILOT_STATUS_LENGTH               1
#define VIOLA_COMPUTED_WAITING_TIME_LENGTH      3
#define VIOLA_ACD_NETWORK_REROUTED_LENGTH       1
#define VIOLA_REAL_WAITING_TIME_LENGTH          4
#define VIOLA_SERVICE_FEATURE_LENGTH            1
#define VIOLA_CALL_SKILL_PROFILE_LENGTH        16
#define VIOLA_CALL_AGENT_PROFILE_LENGTH         8
#define VIOLA_CALL_TAG_LENGTH                  16
#define VIOLA_CRID_LENGTH                       4
#define VIOLA_SCRIPT_LENGTH                     6
#define VIOLA_NETWORK_IT_LENGTH                 1