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<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><title>A.4.聽How to report bugs</title><link rel="stylesheet" href="default.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.73.2"><link rel="start" href="index.html" title="MPlayer - The Movie Player"><link rel="up" href="bugreports.html" title="Appendix聽A.聽How to report bugs"><link rel="prev" href="bugreports_regression_test.html" title="A.3.聽How to do regression testing using Subversion"><link rel="next" href="bugreports_where.html" title="A.5.聽Where to report bugs"><link rel="preface" href="howtoread.html" title="How to read this documentation"><link rel="chapter" href="intro.html" title="Chapter聽1.聽Introduction"><link rel="chapter" href="install.html" title="Chapter聽2.聽Installation"><link rel="chapter" href="usage.html" title="Chapter聽3.聽Usage"><link rel="chapter" href="cd-dvd.html" title="Chapter聽4.聽CD/DVD usage"><link rel="chapter" href="faq.html" title="Chapter聽5.聽Frequently Asked Questions"><link rel="chapter" href="containers.html" title="Chapter聽6.聽Containers"><link rel="chapter" href="codecs.html" title="Chapter聽7.聽Codecs"><link rel="chapter" href="video.html" title="Chapter聽8.聽Video output devices"><link rel="chapter" href="audio.html" title="Chapter聽9.聽Audio output devices"><link rel="chapter" href="tv.html" title="Chapter聽10.聽TV"><link rel="chapter" href="radio.html" title="Chapter聽11.聽Radio"><link rel="chapter" href="ports.html" title="Chapter聽12.聽Ports"><link rel="chapter" href="mencoder.html" title="Chapter聽13.聽Basic usage of MEncoder"><link rel="chapter" href="encoding-guide.html" title="Chapter聽14.聽Encoding with MEncoder"><link rel="appendix" href="bugreports.html" title="Appendix聽A.聽How to report bugs"><link rel="appendix" href="bugs.html" title="Appendix聽B.聽Known bugs"><link rel="appendix" href="skin.html" title="Appendix聽C.聽MPlayer skin format"><link rel="appendix" href="history.html" title="Appendix聽D.聽History"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">A.4.聽How to report bugs</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="bugreports_regression_test.html">Prev</a>聽</td><th width="60%" align="center">Appendix聽A.聽How to report bugs</th><td width="20%" align="right">聽<a accesskey="n" href="bugreports_where.html">Next</a></td></tr></table><hr></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="bugreports_report"></a>A.4.聽How to report bugs</h2></div></div></div><p>
First of all please try the latest Subversion version of
<span class="application">MPlayer</span>
as your bug might already be fixed there. Development moves extremely fast,
most problems in official releases are reported within days or even hours,
so please use <span class="bold"><strong>only Subversion</strong></span> to report bugs.
This includes binary packages of <span class="application">MPlayer</span>.
Subversion instructions can be found at the bottom of
<a class="ulink" href="http://www.mplayerhq.hu/dload.html" target="_top">this page</a> or in
the README. If this did not help please refer to the list of
<a class="link" href="bugs.html" title="Appendix聽B.聽Known bugs">known bugs</a> and the rest of the documentation.
If your problem is not known or not solvable by our instructions,
then please report the bug.
</p><p>
Please do not send bug reports privately to individual developers. This is
community work and thus there might be several people interested in it.
Sometimes other users already experienced your troubles and know how to
circumvent a problem even if it is a bug in <span class="application">MPlayer</span>
code.
</p><p>
Please describe your problem in as much detail as possible. Do a little
detective work to narrow down the circumstances under which the problem occurs.
Does the bug only show up in certain situations? Is it specific to certain
files or file types? Does it occur with only one codec or is it codec
independent? Can you reproduce it with all output drivers? The more information
you provide the better are our chances at fixing your problem. Please do not
forget to also include the valuable information requested below, we will be
unable to properly diagnose your problem otherwise.
</p><p>
An excellent and well written guide to asking questions in public forums is
<a class="ulink" href="http://www.catb.org/~esr/faqs/smart-questions.html" target="_top">How To Ask Questions The Smart Way</a>
by <a class="ulink" href="http://www.catb.org/~esr/" target="_top">Eric S. Raymond</a>.
There is another called
<a class="ulink" href="http://www.chiark.greenend.org.uk/~sgtatham/bugs.html" target="_top">How to Report Bugs Effectively</a>
by <a class="ulink" href="http://www.chiark.greenend.org.uk/~sgtatham/" target="_top">Simon Tatham</a>.
If you follow these guidelines you should be able to get help. But please
understand that we all follow the mailing lists voluntarily in our free time. We
are very busy and cannot guarantee that you will get a solution for your problem
or even an answer.
</p></div><div class="navfooter"><hr><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="bugreports_regression_test.html">Prev</a>聽</td><td width="20%" align="center"><a accesskey="u" href="bugreports.html">Up</a></td><td width="40%" align="right">聽<a accesskey="n" href="bugreports_where.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">A.3.聽How to do regression testing using Subversion聽</td><td width="20%" align="center"><a accesskey="h" href="index.html">Home</a></td><td width="40%" align="right" valign="top">聽A.5.聽Where to report bugs</td></tr></table></div></body></html>
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