0.045.txt

voip开源项目

new features in 0.045

	use perl script: eventsdaemon to replace the python script: ProxyMan
	customer and contact could be related or irrespective
	import/export datas online, include customer, contact, dial list
	add survey module, administrator could add difference survey
	survey result statistics
	add monitor control in agent interface
	all pop-up form is movable
	browser title blinking and maximize when dial events happened
	enter phone number and dial in agent interface
	could trim zero in the callerid
	multi-skin support

0.045新特性

	使用eventsdaemon代替porxyman, 安装配置更加方便
	客户和联系人可以关联或是完全独立
	在线导入导出数据, 包括客户信息，联系人信息，预拨号列表
	增加了问卷模块, 管理员可以添加不同的问卷
	问卷结果统计功能
	在座席界面增加了录音控制
	弹出的表单都是可以移动的(div movable)
	发生呼叫事件时 浏览器标题栏会闪烁, 并且最大化
	座席可以手动输入电话号码拨号
	来电号码系统可以自动去除前面的区号(0)
	多皮肤支持

astercrm功能(0.045)

	pop-up when incoming calls 
	pop-up when outbound calls
	suggestion when enter business name or contact 
	account/extension manager
	click to dial
	manully dial
	click to transfer
	click to monitor
	can be integrated with all asterisk based systems, 
			such as Magiclink IP PBX, Trixbox ...
	multi-language support (Chinese, English, German)
	multi-skin support	
	support external crm
	extension status
	show asterisk active channels 
	predictive dialer
	CRM data import/export online
	diallist import online
	survey
	survey result statistics
	distributed solution