📄 support.doc
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A S E M - 5 1 S U P P O R T ============================= VERSION 1.3 December 31, 2002 Copyright (c) 1994, 1996, 2002 by W.W. Heinz All rights reserved.I. The ASEM-51 Support Website==============================If you want to - get the latest ASEM-51 version, - send bug reports, or - simply ask questions,check out the ASEM-51 support website!Presently the official home of ASEM-51 is http://plit.de/asem-51/If the URL has changed in the meantime (and things change quickly on theInternet), use a search-engine to find out the new ASEM-51 homepage.II. Bug Reports===============Although ASEM-51 is no brand-new product, it is probably not yet quiteperfect! Whenever you experience problems with it, please do not hesitateto send a brief error report to w.w.heinz@web.deor write to the author's home address: W.W. Heinz Preuschwitzer Str. 97a D-95445 Bayreuth GermanyAn error report should be written in English or German, and it should_always_ contain the following information: - the user's full name and e-mail address - the ASEM-51 version number - the host platform (DOS, Windows, Linux) - a brief error description - a simplified 8051 demo program that shows the bugIf the program that causes the error, cannot be simplified to a shortdemo example, or in special cases, it may also be necessary to includeone or more of the following files (if applicable): - original 8051 assembly source file - all include files - list file - Intel-HEX file and/or OMF-51 module - binary file (in case of HEXBIN errors) - capture file of console output (in case of runtime errors) - a detailed step-by-step description of how to reproduce the bug - your ASEM-51 distribution archive (in case it may be corrupted) - other associated files or information (if any)In a particular situation, the user must decide himself, which informationmay be necessary (or helpful) to find and fix a bug.Whenever in doubt, attach more information than may be required! +-----------------------------------------------------+Note: | A bug that cannot be reproduced, cannot be fixed! | +-----------------------------------------------------+If you are new to the MCS-51 family or to ASEM-51, and you are not surewhether something striking is a bug or not, please report it regardless!If it is a bug, it will be fixed in the next release.If it is not, you'll always get an explanation from the author!In most cases, the author and half a dozen beta testers cannot find allremaining bugs of a new release.Therefore, user feedback is a big chance for "living" free software.As time goes by, it may become more reliable than commercial products.Please support the freeware idea, and help to improve this program!
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