workbillbll.cs

汽车销售公司ERP进销存系统 汽车销售公司ERP进销存系统

using System;
using CallCenter.DALFactory;
using CallCenter.IDAL;
using CallCenter.Modules;
using System.Collections;
using System.Data;

namespace CallCenter.BusinessLayer
{
	/// <summary>
	/// 工单基本信息操作类
	/// </summary>
	public class WorkBillBLL
	{
		private IWorkBill dal = WorkBillDAL.Create();

		public WorkBillBLL()
		{
			// 
			// TODO: 在此处添加构造函数逻辑
			//
		}
		
		/// <summary>
		/// 保存工单基本信息
		/// </summary>
		/// <param name="info"></param>
		/// <returns>工单编号</returns>
		public int addWorkBill(WorkBillInfo info){
			try
			{
				return dal.addWorkBill(info);
			}
			catch(Exception e){
				throw e;
			}
		}

		/// <summary>
		/// 修改指定编号的工单信息
		/// 工单生成时间不做修改
		/// </summary>
		/// <param name="info"></param>
		public void updateWorkBill(WorkBillInfo info){
			try
			{
				dal.updateWorkBill(info);
			}
			catch(Exception e)
			{
				throw e;
			}
		}
		
		/// <summary>
		/// 删除指定编号的工单信息
		/// 支持多条删除
		/// </summary>
		/// <param name="ids">以“,”分隔的工单编号字符串</param>
		public int delWorkBill(string ids){
			try
			{
				IWBContent wbc = WBContentDAL.Create();
				wbc.delWBContentByWBIds(ids);
				return dal.delWorkBill(ids);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		/// <summary>
		/// 检索指定编号的工单信息
		/// </summary>
		/// <param name="id"></param>
		/// <returns></returns>
		public WorkBillInfo getWorkBillById(int id){
			try
			{
				return dal.getWorkBillById(id);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		/// <summary>
		/// 检索指定客户的服务记录
		/// </summary>
		/// <param name="cid">客户编号</param>
		/// <returns>工单基本信息的集合</returns>
		public ArrayList getWorkBillByCid(int cid){
			try
			{
				return dal.getWorkBillByCid(cid);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		public DataSet getWorkBillByCid_DataSet(int cid,string tableName)
		{
			try
			{
				return dal.getWorkBillByCid_DataSet(cid,tableName);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		/// <summary>
		/// 更新工单的处理状态
		/// </summary>
		/// <param name="id">工单编号</param>
		/// <param name="state">新的处理状态编码</param>
		public void changeWorkBillState(int id,int state){
			try
			{
				dal.changeWorkBillState(id,state);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		/// <summary>
		/// 更新工单的客户评议和满意度
		/// </summary>
		/// <param name="id">工单编号</param>
		/// <param name="grade">满意度编码</param>
		/// <param name="comment">客户评议</param>
		public void saveGradeACommnet(int id,int grade,string comment){
			try
			{
				dal.saveGradeACommnet(id,grade,comment);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		/// <summary>
		/// 检索符合查询条件的工单信息
		/// 客户姓名－模糊查询
		/// 来电号码－匹配查询
		/// 服务简介－模糊查询
		/// 工单时间－范围查询
		/// 操作员编号－匹配查询，关联工单处理内容表
		/// 工单状态－匹配查询
		/// 满意度－匹配查询
		/// </summary>
		/// <param name="info"></param>
		/// <returns></returns>
		public ArrayList queryWorkBill(WorkBillInfo info)
		{
			try
			{
				return dal.queryWorkBill(info);
			}
			catch(Exception e)
			{
				throw e;
			}
		}

		public DataSet queryWorkBill_DataSet(WorkBillInfo info,string tableName)
		{
			try
			{
				return dal.queryWorkBill_DataSet(info,tableName);
			}
			catch(Exception e)
			{
				throw e;
			}
		}
	}
}