📄 text_action_event.txt
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EventName=TimeOut "超时"
ParaFlag=NoPara
[GETAGENT]
"选择坐席，只用在IRS流程中"
ActionID=0x2d000000
ActionPara=INT, "坐席的选择策略，0=不指定某个坐席，1=指定某个坐席优先，2=指定必须某个坐席"
ActionPara=INT, "服务请求的优先级，数值越大，优先级越高，缺省值为0"
ActionPara=INT, "是否不允许排队等待，0为允许排队等待，1为不允许排队等待，缺省值为0"
EventName=AgentOk
ParaFlag=NoPara
EventName=Queued
ParaFlag=HasOrNo
EventName=TimeOut
ParaFlag=NoPara
EventName=Failed
ParaFlag=HasOrNo
[ReportRouteResult]
"报告坐席选择结果，只用在IRS流程中"
ActionID=0x2d000002
ActionPara=INT, "选择结果，0=选到坐席，1=坐席全忙，2=无登录坐席，3=需要重新路由，4=排队超时"
ActionPara=STR, "当第一个参数=3时，表示新的被叫号码。第一个参数取其他值时无效"
[SetVIP]
"设置或清除大客户标志，只用在IRS流程中"
ActionID=0x2d000003
ActionPara=INT, "大客户标志，0=清除大客户标志，1=设置大客户标志"
[AllocDevice]
"AllocDevice for CTISERVER IRS"
ActionID=0x2d000004
ActionPara=INT, "选址类型"
ActionPara=INT, "优先级别"
ActionPara=STR, "AgentID字符串"
EventName=Passed ""
ParaFlag=NoPara
EventName=Failed ""
ParaFlag=HasOrNo
[DeallocDevice]
"DellocDevice for CTISERVER IRS"
ActionID=0x2d000005
ActionPara=INT, "原因"
[AddTone]
"加一个音频"
ActionID=0x21000021
ActionPara=INT "频率"
ActionPara=STR "键值"
[DelTone]
"删除原来加的音频"
ActionID=0x21000022
[OpenMailBox]
"打开邮箱"
ActionID = 0x21000023
ActionPara = STR "邮箱的文件名"
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[CloseMailBox]
"关闭邮箱"
ActionID = 0x21000024
EventName=ClosePromptOK "成功"
ParaFlag=NoPara
EventName=ClosePromptFail "失败"
ParaFlag=NoPara
[AddMail]
"增加邮件"
ActionID = 0x21000025
ActionPara = STR "语音文件名"
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[DelMail]
"删除邮件"
ActionID = 0x21000026
ActionPara = INT
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[PlayMail]
"播放邮件"
ActionID = 0x21000027
[LockMailBox]
"锁住邮箱"
ActionID = 0x21000028
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[UnLockMailBox]
"解锁邮箱"
ActionID = 0x21000029
[PrevMail]
"前一个邮件"
ActionID = 0x21000030
[NextMail]
"后一个邮件"
ActionID = 0x21000031
[ShiftMail]
"去到某邮件"
ActionID = 0x21000032
ActionPara = INT
[GetMailText]
"得到邮件的文本"
ActionID = 0x21000033
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[PutMailText]
"设置邮件的文本"
ActionID = 0x21000034
ActionPara = STR
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[NewMailBox]
"生成一个邮箱"
ActionID = 0x21000035
ActionPara = STR
ActionPara = INT
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[ReplaceMail]
"替换邮件"
ActionID = 0x21000036
ActionPara = STR
EventName=Passed
ParaFlag=NoPara
EventName=Failed "失败"
ParaFlag=HasOrNo
[OpenPrompt]
"打开提示音文件"
ActionID=0x21100004
ActionPara=STR
EventName=OpenPromptOK "成功"
ParaFlag=NoPara
EventName=OpenPromptFail "失败"
ParaFlag=NoPara
[ClosePrompt]
"关闭提示音文件"
ActionID=0x21100005
EventName=ClosePromptOK "成功"
ParaFlag=NoPara
EventName=ClosePromptFail "失败"
ParaFlag=NoPara
[AllocMediaDevice]
"申请媒体设备"
ActionID=0x21100006
ActionPara=INT
EventName=AllocResourceOK "成功"
ParaFlag=NoPara
EventName=AllocResourceFail "失败"
ParaFlag=NoPara
// EventName=TimeOut
// ParaFlag=NoPara
[DeAllocMediaDevice]
"释放媒体设备"
ActionID=0x21100007
ActionPara=INT
//--------------------------------------------------------------------------------------------
// 0X22000000<=ID<0X23000000 表示比较判断动作
//--------------------------------------------------------------------------------------------
[Equal]
"比较两个参数是否相等 "
ActionID=0x22000000
HELP_ID=3020301
ActionPara=INT "参数类型必须与参数2相同"
ActionPara=INT "参数类型必须与参数1相同"
EventName=Passed "两个参数相等"
ParaFlag=NoPara
EventName=Failed "两个参数不相等"
ParaFlag=HasOrNo
[Equal]
"比较两个参数是否相等 "
ActionID=0x22000001
HELP_ID=3020301
ActionPara=STR "参数类型必须与参数2相同"
ActionPara=STR "参数类型必须与参数1相同"
EventName=Passed "两个参数相等"
ParaFlag=NoPara
EventName=Failed "两个参数不相等"
ParaFlag=HasOrNo
[Equal]
"比较两个参数是否相等 "
ActionID=0x22000002
HELP_ID=3020301
ActionPara=FLOAT "参数类型必须与参数2相同"
ActionPara=FLOAT "参数类型必须与参数1相同"
ActionPara=INT "比较的精度,浮点数比较时才有"
EventName=Passed "两个参数相等"
ParaFlag=NoPara
EventName=Failed "两个参数不相等"
ParaFlag=HasOrNo
[GREAT]
"比较第一个参数是否大于第二个参数"
ActionID=0x22000003
HELP_ID=3020302
ActionPara=FLOAT "参数类型必须与参数2相同"
ActionPara=FLOAT "参数类型必须与参数1相同"
EventName=Passed "参数1大于参数2"
ParaFlag=NoPara
EventName=Failed "参数1小于参数2"
ParaFlag=HasOrNo
[GREAT]
"比较第一个参数是否大于第二个参数"
ActionID=0x22000004
HELP_ID=3020302
ActionPara=STR "参数类型必须与参数2相同"
ActionPara=STR "参数类型必须与参数1相同"
EventName=Passed "参数1大于参数2"
ParaFlag=NoPara
EventName=Failed "参数1小于参数2"
ParaFlag=HasOrNo
[LESS]
"比较第一个参数是否小于第二个参数"
ActionID=0x22000005
HELP_ID=3020303
ActionPara=FLOAT "参数类型必须与参数2相同"
ActionPara=FLOAT "参数类型必须与参数1相同"
EventName=Passed "参数1小于参数2"
ParaFlag=NoPara
EventName=Failed "参数1大于参数2"
ParaFlag=HasOrNo
[LESS]
"比较第一个参数是否小于第二个参数"
ActionID=0x22000006
HELP_ID=3020303
ActionPara=STR "参数类型必须与参数2相同"
ActionPara=STR "参数类型必须与参数1相同"
EventName=Passed "参数1小于参数2"
ParaFlag=NoPara
EventName=Failed "参数1大于参数2"
ParaFlag=HasOrNo
[CASE]
"多分支判断"
ActionID=0x22000007
HELP_ID=3020304
ActionPara=IR "要判断的值"
EventName=Case "根据参数值判断分支 "
ParaFlag=HasOrNo
EventPara=? " 值从键盘输入"
OthersPara=-1 " 其他值"
//--------------------------------------------------------------------------------------------
// 0X23000000<=ID<0X24000000 表示字串操作动作
//--------------------------------------------------------------------------------------------
[STRSUB]
"取子串"
ActionID=0x23000000
HELP_ID=3020401
ActionPara=STR "源字符串"
ActionPara=INT "开始的字符索引"
ActionPara=INT "结束的字符索引"
[STRCAT]
"字符串连接"
ActionID=0x23000001
HELP_ID=3020402
ActionPara=SR "被连接的字符串"
ActionPara=STR "连接的字符串"
[STRLEN]
"字符串长"
ActionID=0x23000002
HELP_ID=3020403
ActionPara=STR "要取长度的字符串"
[STRUPPER]
"将小写字母转换成大写字母"
ActionID=0x23000003
HELP_ID=3020404
ActionPara=SR "要转换成大写字母的字符串"
[STRLOWER]
"将大写字母转换成小写字母"
ActionID=0x23000004
HELP_ID=3020405
ActionPara=SR "要转换成小写字母的字符串"
[STRSTR]
"查找字符串"
ActionID=0x23000005
HELP_ID=3020406
ActionPara=STR "源字符串"
ActionPara=STR "子字符串"
[STRLTRIM]
"去掉字符串的左空格"
ActionID=0x23000006
HELP_ID=3020408
ActionPara=SR "要去掉左空格的字符串"
[STRRTRIM]
"去掉字符串的右空格"
ActionID=0x23000007
HELP_ID=3020409
ActionPara=SR "要去掉右空格的字符串"
[STRTRIM]
"去掉字符串的左右两边的空格 "
ActionID=0x23000008
HELP_ID=3020410
ActionPara=SR "要去掉左右两边空格的字符串"
[ParseParam]
"分析字符串"
ActionID=0x23000009
HELP_ID=3020411
ActionPara=STR "要分析的字符串"
ActionPara=INT "取出第I1个参数"
ActionPara=STR "由分隔符组成的字符串"
[StrRight]
"在字符串右侧取子串"
ActionID=0x2300000a
ActionPara=STR "源字符串"
ActionPara=INT "子串长度"
[SetEscapeChar]
"设置转义字符，如\!=!"
ActionID=0x2300000b
ActionPara=STR "转义字符字符串,\!=!表示\!不是分隔符!"
[EncodeEscape]
"对字符串进行转义字符编码，如OK!->OK\!"
ActionID=0x2300000c
ActionPara=STR "源字符串,转义字符放在SR[0]"
[ParseEscape]
"分析转义字符串"
ActionID=0x2300000d
HELP_ID=3020411
ActionPara=STR "要分析的转义字符串"
ActionPara=INT "取出第I1个参数"
ActionPara=STR "由分隔符组成的字符串"
[DecodeEscape]
"对字符串进行转义字符解码，如OK\!->OK!"
ActionID=0x2300000e
ActionPara=STR "源字符串, 解码之后的字符放在SR[0]"
[SubStrNum]
"在一个源字串中查找一个子字串的出现次数"
ActionID=0x2300000F
ActionPara=STR "要分析的源字符串"
ActionPara=STR "子字串"
//--------------------------------------------------------------------------------------------
// 0X24000000<=ID<0X25000000 表示数值操作动作
//--------------------------------------------------------------------------------------------
[ASSIGN]
"赋值运算"
ActionID=0x24000000
HELP_ID=3020501
ActionPara=IR "被赋值的变量"
ActionPara=INT "要赋给参数1的值,注意要与参数1匹配"
[ASSIGN]
"赋值运算"
ActionID=0x24000001
HELP_ID=3020501
ActionPara=FR "被赋值的变量"
ActionPara=FLOAT "要赋给参数1的值,注意要与参数1匹配"
[ASSIGN]
"赋值运算"
ActionID=0x24000002
HELP_ID=3020501
ActionPara=SR "被赋值的变量"
ActionPara=STR "要赋给参数1的值,注意要与参数1匹配"
[INC]
"整型变量加1"
ActionID=0x24000003
HELP_ID=3020502
ActionPara=IR "要加1的变量"
[DEC]
"整型变量减1"
ActionID=0x24000004
HELP_ID=3020503
ActionPara=IR "要减1的变量"
[ADD]
"加法运算"
ActionID=0x24000005
HELP_ID=3020504
ActionPara=IR "被加数"
ActionPara=INT "加数,注意要与参数1匹配"
[ADD]
"加法运算"
ActionID=0x24000006
HELP_ID=3020504
ActionPara=FR "被加数"
ActionPara=FLOAT "加数,注意要与参数1匹配"
[SUB]
"减法运算"
ActionID=0x24000007
HELP_ID=3020505
ActionPara=IR "被减数"
ActionPara=INT "减数,注意要与参数1匹配"
[SUB]
"减法运算"
ActionID=0x24000008
HELP_ID=3020505
ActionPara=FR "被减数"
ActionPara=FLOAT "减数,注意要与参数1匹配"
[MUL]
"乘法运算"
ActionID=0x24000009
HELP_ID=3020506
ActionPara=IR "被乘数"
ActionPara=INT "乘数,注意要与参数1匹配"
[MUL]
"乘法运算"
ActionID=0x2400000a
HELP_ID=3020506
ActionPara=FR "被乘数"
ActionPara=FLOAT "乘数,注意要与参数1匹配"
[DIV]
"除法运算"
ActionID=0x2400000b
HELP_ID=3020507
ActionPara=FR "被除数"
ActionPara=FLOAT "除数,注意要与参数1匹配且不能为0"
[IDIV]
"整除运算"
ActionID=0x2400000c
HELP_ID=3020508
ActionPara=IR "被除数"
ActionPara=INT "除数,注意要与参数1匹配且不能为0"
[MOD]
"取余运算"
ActionID=0x2400000d
HELP_ID=3020509
ActionPara=IR "被除数"
ActionPara=INT "除数,不能为0"
[INTRAND]
"产生一个整型随机数"
ActionID=0x2400000e
HELP_ID=3020510
ActionPara=INT "随机数的范围,0~I1"
[FLOATRAND]
"产生一个浮点型随机数"
ActionID=0x2400000f
HELP_ID=3020511
ActionPara=INT "随机数的范围,0~I1"
ActionPara=INT "精确到小数点后位数"
// Share variable operator
[ShareVarInit]
"初始化共享变量"
ActionID=0x24000010
ActionPara=STR "名称"
ActionPara=INT "初值"
EventName=Passed, " 成功"
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