complainmanage.cs

动易SiteFactory&#8482 网上商店系统1.0源代码

namespace PowerEasy.WebSite.Admin.Crm
{
    using PowerEasy.Common;
    using PowerEasy.Components;
    using PowerEasy.Controls;
    using PowerEasy.Crm;
    using PowerEasy.ExtendedControls;
    using PowerEasy.Model.Crm;
    using PowerEasy.Web.UI;
    using System;
    using System.Collections.Generic;
    using System.Text;
    using System.Web.UI.WebControls;

    public class ComplainManage : AdminPage
    {
        protected ExtendedButton BtnDelete;
        protected Button BtnExport;
        protected ExtendedGridView EgvComplain;
        protected bool m_ComplainModifyOwn = RolePermissions.AccessCheck(OperateCode.ComplainModifyOwn);
        protected ObjectDataSource OdsComplain;
        protected ExtendedSiteMapPath SmpNavigator;

        protected void BtnDelete_Click(object sender, EventArgs e)
        {
            StringBuilder selectList = new StringBuilder("");
            selectList = this.EgvComplain.SelectList;
            if (selectList.Length == 0)
            {
                AdminPage.WriteErrMsg("<li>对不起，您还没选择要删除的投诉记录！</li>");
            }
            else if (Complain.Delete(selectList.ToString()))
            {
                AdminPage.WriteSuccessMsg("删除投诉记录成功", "ComplainManage.aspx");
            }
            else
            {
                AdminPage.WriteErrMsg("删除失败");
            }
        }

        protected void BtnExport_Click(object sender, EventArgs e)
        {
            if (this.EgvComplain.Rows.Count > 0)
            {
                IList<ComplainItemInfo> list = Complain.GetList(0, 0, BasePage.RequestInt32("SearchType"), BasePage.RequestInt32("Field"), BasePage.RequestString("Keyword"));
                StringBuilder sb = new StringBuilder();
                base.Response.Clear();
                base.Response.AppendHeader("content-disposition", "attachment;filename=Complain.xls");
                base.Response.ContentEncoding = Encoding.GetEncoding("UTF-8");
                base.Response.ContentType = "application/vnd.xls";
                sb.Append("<table border='1' cellspacing='1' style='border-collapse: collapse;table-layout:fixed' id='AutoNumber1' height='32'>");
                this.CreateTd(sb, true, new string[] { 
                    "序号", "投诉时间", "客户名称", "主题", "投诉内容", "投诉类型", "紧急程度", "记录状态", "当前责任人", "首问接待人", "处理过程", "处理人", "处理结果", "处理结束时间", "客户反馈", "回访时间", 
                    "回访人", "客户评定服务星级", "备注"
                 });
                foreach (ComplainItemInfo info in list)
                {
                    this.CreateTd(sb, false, new string[] { 
                        info.ItemId.ToString(), info.DateAndTime.ToString(), info.ShortedForm, info.Title, info.Content, Complain.GetFiledNameById("ComplainType", info.ComplainType), Complain.GetFiledNameById("MagnitudeOfExigence", info.MagnitudeOfExigence), Complain.GetStatus(info.Status), info.CurrentOwner, info.FirstReceiver, info.Process, info.Processor, info.Result, info.EndTime.ToString(), info.ConfirmFeedback, info.ConfirmTime.ToString(), 
                        info.ConfirmCaller, Complain.GetFiledNameById("ConfirmScore", info.ConfirmScore), info.Remark
                     });
                }
                base.Response.Write(sb.ToString());
                base.Response.End();
            }
        }

        private void CreateTd(StringBuilder sb, bool isHead, params string[] tdlist)
        {
            sb.Append("<tr>");
            if (isHead)
            {
                foreach (string str in tdlist)
                {
                    sb.Append("<td align='center'><b>").Append(str).Append("</b></td>");
                }
            }
            else
            {
                foreach (string str2 in tdlist)
                {
                    sb.Append("<td align='center'>").Append(str2).Append("</td>");
                }
            }
            sb.Append("</tr>");
        }

        protected void EgvComplain_RowDataBound(object sender, GridViewRowEventArgs e)
        {
            if (e.Row.RowType == DataControlRowType.DataRow)
            {
                ComplainItemInfo dataItem = e.Row.DataItem as ComplainItemInfo;
                e.Row.Cells[3].Text = Complain.GetFiledNameById("ComplainType", dataItem.ComplainType);
                e.Row.Cells[5].Text = Complain.GetFiledNameById("MagnitudeOfExigence", dataItem.MagnitudeOfExigence);
                e.Row.Cells[6].Text = Complain.GetStatus(dataItem.Status);
                if (this.m_ComplainModifyOwn && (dataItem.FirstReceiver == PEContext.Current.Admin.AdminName))
                {
                    ((ExtendedAnchor) e.Row.FindControl("ModifyOwn")).Disabled = false;
                }
            }
        }

        protected void Page_Load(object sender, EventArgs e)
        {
            if (!base.IsPostBack && (base.PreviousPage != null))
            {
                ComplainSearch previousPage = base.PreviousPage as ComplainSearch;
                if (previousPage != null)
                {
                    ComplainItemInfo t = previousPage.Info;
                    if (!t.IsNull)
                    {
                        this.OdsComplain.SelectParameters["field"].DefaultValue = "99";
                        this.OdsComplain.SelectParameters["keyword"].DefaultValue = new Serialize<ComplainItemInfo>().SerializeField(t);
                    }
                }
            }
            this.SetNavigator();
        }

        private void SetNavigator()
        {
            string str = BasePage.RequestString("Keyword");
            if (!string.IsNullOrEmpty(str))
            {
                switch (BasePage.RequestString("Field"))
                {
                    case "0":
                        if (DataValidator.IsNumber(str))
                        {
                            this.SmpNavigator.AdditionalNode = "客户ID等于 <span style='Color:#F00'> " + str + " </span> 的投诉记录";
                            return;
                        }
                        AdminPage.WriteErrMsg("客户ID必须是整数");
                        return;

                    case "1":
                        this.SmpNavigator.AdditionalNode = "名称中含有“ <span style='Color:#F00'> " + str + "</span> ”的投诉记录";
                        return;

                    case "2":
                    {
                        DateTime result = new DateTime();
                        if (DateTime.TryParse(str, out result))
                        {
                            this.SmpNavigator.AdditionalNode = "<span style='Color:#F00'>" + result.ToString("yyyy-MM-dd") + "</span> 投诉的记录";
                            return;
                        }
                        AdminPage.WriteErrMsg("查询的投诉时间格式不正确！");
                        return;
                    }
                    case "99":
                        this.SmpNavigator.AdditionalNode = "<span style='Color:#F00'>复杂查询得到的</span> 投诉的记录";
                        return;
                }
            }
            else
            {
                switch (BasePage.RequestString("SearchType"))
                {
                    case "1":
                        this.SmpNavigator.AdditionalNode = "10天内的记录";
                        return;

                    case "2":
                        this.SmpNavigator.AdditionalNode = "1个月内的记录";
                        return;

                    case "3":
                        this.SmpNavigator.AdditionalNode = "我接待的记录";
                        return;
                }
                this.SmpNavigator.AdditionalNode = "所有记录";
                return;
            }
            this.SmpNavigator.AdditionalNode = "所有记录";
        }
    }
}