softagentinfo.js

选择和管理有价值客户及其关系的一种商业策略

var myAgentInfo=new SoftAgentInfo("","","","");
function SoftAgentInfo(workCode,agentType,groupno,bAutoBusy)
{
	this.workCode=workCode;
	this.agentType=agentType;
	this.groupno=groupno;
	this.bAutoBusy=bAutoBusy;
}
function setSoftAgentInfo(workCode,agentType,groupno,bAutoBusy,agentLevel)
{
	myAgentInfo.workCode=workCode;
	myAgentInfo.agentType=agentType;
	myAgentInfo.groupno=groupno;
	myAgentInfo.bAutoBusy=bAutoBusy;
	myAgentInfo.agentLevel=agentLevel;
}

var myClientInfo=new ClientInfo("","","","","","","")
function ClientInfo(callHandler,originalID,callerID,calleeID,callType,serviceID,clientType)
{
	this.callHandler=callHandler;
	this.originalID=originalID;
   	this.callerID=callerID;
   	this.callerID=calleeID;
   	this.callType=callType;
   	this.serviceID=serviceID;
   	this.clientType=clientType;
}
function setClientInfo(callHandler,originalID,callerID,calleeID,callType,serviceID,clientType)
{
	myClientInfo.callHandler=equalNull(callHandler)==true?myClientInfo.callHandler:callHandler;
	myClientInfo.originalID=equalNull(originalID)==true?myClientInfo.originalID:originalID;//originalID;
   	myClientInfo.callerID=equalNull(callerID)==true?myClientInfo.callerID:callerID;//callerID;
   	myClientInfo.callerID=equalNull(calleeID)==true?myClientInfo.calleeID:calleeID;//calleeID;
   	myClientInfo.callType=equalNull(callType)==true?myClientInfo.callType:callType;//callType;
   	myClientInfo.serviceID=equalNull(serviceID)==true?myClientInfo.serviceID:serviceID;//serviceID;
  	myClientInfo.clientType=equalNull(clientType)==true?myClientInfo.clientType:clientType;//clientType;
   	//alert('clientInfo:'+callHandler+','+callerID+','+originalID+','+calleeID+','+callType+','+serviceID+','+clientType);
}
function equalNull(val)
{
	if(val=='') return true;
}
function getCallType()
{
	return  myClientInfo.callType;
}