troubleticket.drl

来自「jboss规则引擎」· DRL 代码 · 共 62 行

package org.drools.examples

import org.drools.examples.TroubleTicketExample.Customer;
import org.drools.examples.TroubleTicketExample.Ticket;

rule "New Ticket"
	salience 10
	when
		customer : Customer( )	
		ticket : Ticket( customer == customer, status == "New" )	
	then
		System.out.println( "New : " + ticket );		
end
 
rule "Silver Priority"
	duration 3000
	when
		customer : Customer( subscription == "Silver" )	
		ticket : Ticket( customer == customer, status == "New" )	
	then
		ticket.setStatus( "Escalate" );
		modify( ticket );		
end

rule "Gold Priority"
	duration 1000
	when
		customer : Customer( subscription == "Gold" )	
		ticket : Ticket( customer == customer, status == "New" )	
	then
		ticket.setStatus( "Escalate" );	
		modify( ticket );		
end

rule "Platinum Priority"
	when
		customer : Customer( subscription == "Platinum" )	
		ticket : Ticket( customer == customer, status == "New" )	
	then;
		ticket.setStatus( "Escalate" );
		modify( ticket );
end

rule "Escalate"
	when
		customer : Customer( )	
		ticket : Ticket( customer == customer, status == "Escalate" )	
	then
		sendEscalationEmail( customer, ticket );
end

rule "Done"
	when
		customer : Customer( )	
		ticket : Ticket( customer == customer, status == "Done" )	
	then
		System.out.println( "Done : " + ticket );		
end

function void sendEscalationEmail( Customer customer, Ticket ticket ) {
	System.out.println( "Email : " + ticket );
}