java.telephony.callcenter.acdmanageraddress.html

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<!--NewPage--><html><head><!-- Generated by javadoc on Fri Feb 07 16:42:30 PST 1997 --><a name="_top_"></a><title>  Interface java.telephony.callcenter.ACDManagerAddress</title></head><body><pre><a href="packages.html">All Packages</a>  <a href="tree.html">Class Hierarchy</a>  <a href="Package-java.telephony.callcenter.html">This Package</a>  <a href="java.telephony.callcenter.ACDConnection.html#_top_">Previous</a>  <a href="java.telephony.callcenter.ACDManagerConnection.html#_top_">Next</a>  <a href="AllNames.html">Index</a></pre><hr><h1>  Interface java.telephony.callcenter.ACDManagerAddress</h1><dl>  <dt> public interface <b>ACDManagerAddress</b>  <dt> extends <a href="java.lang.Object.html#_top_">Object</a>  <dt> extends <a href="java.telephony.callcenter.CallCenterAddress.html#_top_">CallCenterAddress</a></dl>The ACDManagerAddress interface models an ACD management control pointof one or more ACDAddresses. Call are presented to this address fordistribution to the appropriate agents of the ACDAddress(es)which are associated with this ACDManagerAddress.<p>The ACD Manager is a logical PBX extension, so it is being modeled byan extended CallCenterAddress.<p>Connection to an ACDAddress is being modeled by ACDManagerConnection, whichextends Connection.<p>The method added returns the ACDAddress(es) associated with this ACDManager.<p>To observe Call related, Connection related, TerminalConnection related,state changes as events an application must use the methodsCallCenterAddress.addCallObserver() and CallCenterAddress.deleteCallObserver().<hr><a name="index"></a><h2>  <img src="images/method-index.gif" width=207 height=38 alt="Method Index"></h2><dl>  <dt> <img src="images/red-ball-small.gif" width=6 height=6 alt=" o ">	<a href="#getACDAddresses()"><b>getACDAddresses</b></a>()  <dd> This method returns the ACDAddesses associated with thisACDManagerAddress.</dl><a name="methods"></a><h2>  <img src="images/methods.gif" width=151 height=38 alt="Methods"></h2><a name="getACDAddresses()"><img src="images/red-ball.gif" width=12 height=12 alt=" o "></a><a name="getACDAddresses"><b>getACDAddresses</b></a><pre>  public abstract <a href="java.telephony.callcenter.ACDAddress.html#_top_">ACDAddress</a>[] getACDAddresses()</pre><dl>  <dd> This method returns the ACDAddesses associated with thisACDManagerAddress.  <dl>    <dt> <b>Returns:</b>    <dd> The list of ACDAddresses associated with the ACDManagerAddress.    <dt> <b>Throws:</b> <a href="java.lang.Exception.html#_top_">Exception</a>    <dd> Some exception thrown.  </dl></dl><hr><pre><a href="packages.html">All Packages</a>  <a href="tree.html">Class Hierarchy</a>  <a href="Package-java.telephony.callcenter.html">This Package</a>  <a href="java.telephony.callcenter.ACDConnection.html#_top_">Previous</a>  <a href="java.telephony.callcenter.ACDManagerConnection.html#_top_">Next</a>  <a href="AllNames.html">Index</a></pre></body></html>

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