📄 tseradviseraccessaction.java.svn-base

📁 本例使用Java + Jsp 实现选择树的过程,主要使用Struts+JDBC/hibernate架构
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/*
 * $Workfile: TserAdviserAction.java$ 
 * Copyright (c) 2007 Jama, International.
 * All rights reserved.
 * Creator Fan
 * Last Changed by: $Author: Fan$ 
 * On: $Date: 2007-8-30 上午09:48:37$ 
 * $Revision: 1$ 
 */
package com.jama.rcrm.service.web;

import static com.jama.rcrm.service.ServiceConstants.RESULT_ARRANGE;
import static com.jama.rcrm.service.ServiceConstants.RESULT_FULL;
import static com.jama.rcrm.service.ServiceConstants.RESULT_OTHERWISE;
import static com.jama.rcrm.service.ServiceConstants.RESULT_PART;
import static com.jama.rcrm.service.ServiceConstants.RESULT_STRING;
import static com.jama.rcrm.service.ServiceConstants.DEFAULT;

import static com.jama.rcrm.service.ServiceConstants.APPROVE_APPROVE;
import static com.jama.rcrm.service.ServiceConstants.APPROVE_BASIC;
import static com.jama.rcrm.service.ServiceConstants.APPROVE_NOT;
import static com.jama.rcrm.service.ServiceConstants.APPROVE_STRIGN;
import static com.jama.rcrm.service.ServiceConstants.APPROVE_VERY;
import static com.jama.rcrm.service.ServiceConstants.STATUS_AEND;
import static com.jama.rcrm.service.ServiceConstants.STATUS_END;
import static com.jama.rcrm.service.ServiceConstants.STATUS_ING;
import static com.jama.rcrm.service.ServiceConstants.STATUS_NO;
import static com.jama.rcrm.service.ServiceConstants.STATUS_ONE;
import static com.jama.rcrm.service.ServiceConstants.STATUS_QEND;
import static com.jama.rcrm.service.ServiceConstants.STATUS_STRING;
import static com.jama.rcrm.service.ServiceConstants.STATUS_TWO;
import static com.jama.rcrm.service.ServiceConstants.STATUS_YES;
import static com.jama.rcrm.service.ServiceConstants.TIME_BASIC;
import static com.jama.rcrm.service.ServiceConstants.TIME_BETIMES;
import static com.jama.rcrm.service.ServiceConstants.TIME_NOTBETIMES;
import static com.jama.rcrm.service.ServiceConstants.TIME_STRING;
import static com.jama.rcrm.service.ServiceConstants.USERRECEIVE_APPROVE;
import static com.jama.rcrm.service.ServiceConstants.USERRECEIVE_BASIC;
import static com.jama.rcrm.service.ServiceConstants.USERRECEIVE_NOT;
import static com.jama.rcrm.service.ServiceConstants.USERRECEIVE_STRIGN;
import static com.jama.rcrm.service.ServiceConstants.USERRECEIVE_VERY;
import static com.jama.rcrm.service.ServiceConstants.WORKER_APPROVE;
import static com.jama.rcrm.service.ServiceConstants.WORKER_BASIC;
import static com.jama.rcrm.service.ServiceConstants.WORKER_NOT;
import static com.jama.rcrm.service.ServiceConstants.WORKER_STRIGN;
import static com.jama.rcrm.service.ServiceConstants.WORKER_VERY;
import static com.jama.rcrm.service.ServiceConstants.ADVISEMODE_ACCESS;
import static com.jama.rcrm.service.ServiceConstants.ADVISEMODE_LETTER;
import static com.jama.rcrm.service.ServiceConstants.ADVISEMODE_STRING;
import static com.jama.rcrm.service.ServiceConstants.ADVISEMODE_TELEPHONE;
import static com.jama.rcrm.service.ServiceConstants.MULTIMEDIAFLAG_NO;
import static com.jama.rcrm.service.ServiceConstants.MULTIMEDIAFLAG_STRING;
import static com.jama.rcrm.service.ServiceConstants.MULTIMEDIAFLAG_YES;
import static com.jama.rcrm.service.ServiceConstants.GRADE_COMMON;
import static com.jama.rcrm.service.ServiceConstants.GRADE_EXIGENCE;
import static com.jama.rcrm.service.ServiceConstants.GRADE_STRING;
import static com.jama.rcrm.service.ServiceConstants.GRADE_URGENT;
import static com.jama.rcrm.service.ServiceConstants.ANSWERFLAG_NO;
import static com.jama.rcrm.service.ServiceConstants.ANSWERFLAG_STRING;
import static com.jama.rcrm.service.ServiceConstants.ANSWERFLAG_YES;
import static com.jama.rcrm.service.ServiceConstants.LIVINGFLAGE_NO;
import static com.jama.rcrm.service.ServiceConstants.LIVINGFLAGE_STRIGN;
import static com.jama.rcrm.service.ServiceConstants.LIVINGFLAGE_YES;
import static com.jama.rcrm.service.ServiceConstants.STATUS_NEW;
import static com.jama.rcrm.service.ServiceConstants.DEFAULT_STRING;
import static com.jama.rcrm.service.ServiceConstants.STRINFO;
import java.util.ArrayList;
import java.util.List;

import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;

import org.apache.commons.beanutils.BeanUtils;
import org.apache.struts.action.ActionForm;
import org.apache.struts.action.ActionForward;
import org.apache.struts.action.ActionMapping;

import com.jama.common.BeanFactory;
import com.jama.common.base.BaseDispatchAction;
import com.jama.common.base.BaseOptionDTO;
import com.jama.common.exception.BaseAppException;
import com.jama.common.exception.ErrorCode;
import com.jama.common.exception.WebException;
import com.jama.common.taglib.GridModel;
import com.jama.common.taglib.QueryInfo;
import com.jama.common.taglib.TableHeadInfo;
import com.jama.common.util.DateUtil;
import com.jama.rcrm.common.BeanNameConstants;
import com.jama.rcrm.service.business.CustomDisposeService;
import com.jama.rcrm.service.business.TserAdviseService;
import com.jama.rcrm.service.business.dto.TserAdviseAccessDto;
import com.jama.rcrm.service.web.form.TserAdviseAccessForm;

public class TserAdviserAccessAction extends BaseDispatchAction
{   
	
	private QueryInfo queryInfo;  //分页对象
	private GridModel gridModel;  //列表显示对象
	/**
	 * 取出需要修改的回访记录
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
	public ActionForward tomodifyTserAdviserAccess(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{    
	 checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
	 String id=request.getParameter("id");
   TserAdviseAccessForm tserform=new TserAdviseAccessForm();
   if(id!=null)
   {
  	    try
       {
   	    TserAdviseService tseradviseService = (TserAdviseService)BeanFactory.getBeanByName(BeanNameConstants.TSERADVIS_SERVICE);
   	    TserAdviseAccessDto dto=tseradviseService.findTserAdviseInfoByGuid(id);
   	    if(dto!=null)
   	    {   
   	    	BeanUtils.copyProperties(tserform,dto);	
   	    	this.initPageData(request, form);
   	    	request.setAttribute("tserAdviseAccessForm", tserform);
   	    }
   	    else
   	    {
   	    	 throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS,new Exception());
   	    }
		
	    return mapping.findForward("ToAccess");
       }
       catch (BaseAppException bae)
       {
		
		    throw bae;
        }
        catch (Exception e)
        {
		throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS, e);
        }
   }
   else
   {
  	 throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS,new Exception());
   }
		
		
		
	}
	
	/**
	 * 取出需要修改的投诉信息
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
	
	
	public ActionForward tomodifyTserAdviser(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{ 
		checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
		String id=request.getParameter("id");
		TserAdviseAccessForm tserform=new TserAdviseAccessForm();
	   if(id!=null)
	   {
	  	    try
	       {
	   	    TserAdviseService tseradviseService = (TserAdviseService)BeanFactory.getBeanByName(BeanNameConstants.TSERADVIS_SERVICE);
	   	   	TserAdviseAccessDto dto=tseradviseService.findTserAdviseInfoByGuid(id);
	   	    if(dto!=null)
	   	    { 
	   	    	CustomDisposeService customdisposeService=(CustomDisposeService) BeanFactory.getBeanByName("customDisposeService");
	   	    	dto.setUpdateProcess(customdisposeService.findChildTask(dto.getAdviseGuid()));
	   	    	BeanUtils.copyProperties(tserform,dto);	
	   	    	if(dto.isUpdateProcess())
	   	    	{
	   	    		tserform.setUpProcesstrs(STRINFO);
	   	    	}
	   	    	else
	   	    	{
	   	    		tserform.setUpProcesstrs("");
	   	    	}
	  
	   	    	this.initAddData(request);
	   	    	this.initProcessDate(request);
	   	    	request.setAttribute("tserAdviseAccessForm", tserform);
	   	    }
	   	    else
	   	    {
	   	    	 throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS,new Exception());
	   	    }
			
		    return mapping.findForward("toModify");
	       }
	       catch (BaseAppException bae)
	       {
			
			    throw bae;
	        }
	        catch (Exception e)
	        {
			throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS, e);
	        }
	   }
	   else
	   {
	  	 throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VIEWUPDATE_CUSTOMERACCESS,new Exception());
	   }
			
			
	}
	
	/**
	 * 初始化投诉登记页面
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
	public ActionForward toAddTserAdviser(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{   
		try{
			checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
		  TserAdviseAccessForm tserform=new TserAdviseAccessForm();
		  this.initAddData(request);
		  String nowDate=DateUtil.formatDate2NC(DateUtil.getNow());
		  tserform.setUserName(this.getUserName(request));
		  tserform.setCurrentDateS(nowDate);
		  request.setAttribute("tserAdviseAccessForm", tserform);
		 
		 	return mapping.findForward("add");
	    }
			catch (BaseAppException bae)
			{
				throw bae;
			}
			catch (Exception e)
			{
				throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_TSERADVISE_INITREGISTER, e);
			}
	
	}
  /**
   * 历史投诉的详细查询
   * @param mapping
   * @param form
   * @param request
   * @param response
   * @return
   */
	public ActionForward toFindListOfAll(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{   
		try
		{
			checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
			String cusName=request.getParameter("cusName");
			String telPhone=request.getParameter("telPhone");
			String startDate=request.getParameter("startDate");
			String endDate=request.getParameter("endDate");
			
			String urlparameter="?method=toFindListOfAll";
			this.initTserGridMode1(request, urlparameter);
			TserAdviseService tseradviseService = (TserAdviseService)BeanFactory.getBeanByName(BeanNameConstants.TSERADVIS_SERVICE);
			List tsaacList = tseradviseService.findListOfAll(queryInfo, cusName, telPhone, startDate, endDate);
			gridModel.setDataList(tsaacList);
			saveToken(request);
			List msgStatusListOfAll=this.initProcessDateOflistfind();
			request.setAttribute("cusName", cusName);
			request.setAttribute("telPhone", telPhone);
			request.setAttribute("startDate", startDate);
			request.setAttribute("endDate", endDate);
			request.setAttribute("gridModel", gridModel);
			request.setAttribute("msgStatusListOfAll",msgStatusListOfAll);
			
			return mapping.findForward("toViewPageOfAll");
		}
		catch (BaseAppException bae)
		{
			throw bae;
		}
		catch (Exception e)
		{
			throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VICE_ALLTSERADVISELIST, e);
		}
	}
	/**
	 * 分页显示所有投诉记录(历史投诉列表)
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
	public ActionForward toListOfAll(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{   
	 try
		{
			checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
			String findprocess=request.getParameter("process");
			String urlparameter="?method=toListOfAll";
			this.initTserGridMode1(request, urlparameter);
			TserAdviseService tseradviseService = (TserAdviseService)BeanFactory.getBeanByName(BeanNameConstants.TSERADVIS_SERVICE);
			List tsaacList = tseradviseService.findAllTserAdviseList(queryInfo,findprocess);
			gridModel.setDataList(tsaacList);
			saveToken(request);
			List msgStatusListOfAll=this.initProcessDateOflistfind();
			
			if(findprocess==null||findprocess.length()<1)
			{
				findprocess="-1";
			}
			request.setAttribute("process", findprocess);
			request.setAttribute("gridModel", gridModel);
			request.setAttribute("msgStatusListOfAll",msgStatusListOfAll);
			
			return mapping.findForward("toViewPageOfAll");
		}
		catch (BaseAppException bae)
		{
			throw bae;
		}
		catch (Exception e)
		{
			throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_VICE_ALLTSERADVISELIST, e);
		}
	}
	
	/**
	 * 分页显示使用没有回访的投诉记录 
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
	public ActionForward toList(ActionMapping mapping, ActionForm form,
			HttpServletRequest request, HttpServletResponse response)
	{   
		
		try
		{
			checkUserPermission(getMenuId(request), PERMISSION_WRITE, request);
			String urlparameter="?method=toList";
			this.initTserGridMode1(request, urlparameter);
			TserAdviseService tseradviseService = (TserAdviseService)BeanFactory.getBeanByName(BeanNameConstants.TSERADVIS_SERVICE);
			List tsaacList = tseradviseService.findAllTserAdviseAccessByPage(queryInfo);
			gridModel.setDataList(tsaacList);
			request.setAttribute("gridModel", gridModel);
			saveToken(request);
			
			return mapping.findForward("toViewPage");
		}
		catch (BaseAppException bae)
		{
			throw bae;
		}
		catch (Exception e)
		{
			throw new WebException(ErrorCode.ERROR_RCRM_WEB_SERVICE_LIST_CUSTOMERACCESS, e);
		}
	}
	
	/**
	 * 分页显示所有没有归档的投诉记录(投诉登记显示列表)
	 * @param mapping
	 * @param form
	 * @param request
	 * @param response
	 * @return
	 */
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