tseradviseserviceimpl.java.svn-base

本例使用Java + Jsp 实现选择树的过程,主要使用Struts+JDBC/hibernate架构

/*
 * $Workfile: TesrAdviseServiceImpl.java$ 
 * Copyright (c) 2007 Jama, International.
 * All rights reserved.
 * Creator Fan
 * Last Changed by: $Author: Fan$ 
 * On: $Date: 2007-8-29 下午05:17:40$ 
 * $Revision: 1$ 
 */

package com.jama.rcrm.service.business;

import java.util.List;

import com.jama.common.taglib.QueryInfo;
import com.jama.rcrm.service.business.dto.TserAdviseAccessDto;
import com.jama.rcrm.service.dao.TserAdviseDao;
import com.jama.rcrm.service.ServiceConstants;

public class TserAdviseServiceImpl implements TserAdviseService
{
	private TserAdviseDao tserAdviseDao;
	public void setTserAdviseDao(TserAdviseDao tserAdviseDao){
		this.tserAdviseDao=tserAdviseDao;
	}
	
	/**
	 * 分页查找所有没有回访的记录
	 * @param queryInfo
	 * @return
	 * @throws Exception
	 */
	public List findAllTserAdviseAccessByPage(QueryInfo queryInfo) throws Exception
	{   
		List list=null;
		list=tserAdviseDao.findAllTserAdviseAccessByPage(queryInfo);
		return list;  
	}
	
	/**
	 * 根据投诉id查找要回访的记录
	 * @param guid
	 * @return
	 * @throws Exception
	 */
	public TserAdviseAccessDto findTserAdviseAccessByGuid(String guid)throws Exception
	{  
		TserAdviseAccessDto dto=tserAdviseDao.findTserAdviseAccessByGuid(guid);
		return dto;
	}
	
	/**
	 * 修改需要回访的记录
	 * @param tserAdviseAccessDto
	 * @return
	 * @throws Exception
	 */
	public boolean modifyTserAdviserAccess(TserAdviseAccessDto tserAdviseAccessDto) throws Exception
	{ 
		boolean istrue=false;
		if(tserAdviseAccessDto.getProcess().equals(String.valueOf(ServiceConstants.STATUS_YES)))
		{
			tserAdviseAccessDto.setProcess(String.valueOf(ServiceConstants.STATUS_AEND));
			
		}
		istrue=tserAdviseDao.modifyTserAdviserAccess(tserAdviseAccessDto);
		return istrue;
	}
	
	/**
	 * 分页拿到所有投诉记录集（历史投诉类别）
	 * @param queryInfo
	 * @return
	 * @throws Exception
	 */
	public List findAllTserAdviseList(QueryInfo queryInfo,String process) throws Exception
	{
		List list=null;
		list=tserAdviseDao.findAllTserAdviseList(queryInfo, process);
		return list;
	}
	
	/**
     * 分页拿到所有已经处理完成但没有归档的投诉记录集(投诉登记列表)
     * @param queryInfo
     * @return
     * @throws Exception
     */
	public List findAllTserAdviseNotPigeonhole(QueryInfo queryInfo,String process) throws Exception
	{ 
		List list=null;
		list=tserAdviseDao.findAllTserAdviseNotPigeonhole(queryInfo, process);
		return list;
	}
	/**
	 * 添加一条新的投诉登记记录
	 * @param dto
	 * @return
	 * @throws Exception
	 */
	public boolean addTserAdviser(TserAdviseAccessDto dto) throws Exception
	{
		boolean istrue=false;
		istrue=tserAdviseDao.addTserAdviser(dto);
		return istrue;
	}
	
	 /**
	  * 修改投诉信息
	  * @param dto
	  * @return
	  * @throws Exception
	  */
	public boolean modifyTserAdvise(TserAdviseAccessDto dto) throws Exception
	{  
		boolean istrue=false;
		istrue=tserAdviseDao.modifyTserAdvise(dto);
		return istrue;
	}
	
	/**
	 * 按id查询相符的一条投诉记录
	 * @param guid
	 * @return
	 */
	public TserAdviseAccessDto findTserAdviseInfoByGuid(String guid) throws Exception
	{
		 return tserAdviseDao.findTserAdviseInfoByGuid(guid);
		
	}
	
	 /**
   * 按条件查找所有投诉记录集（历史投诉列表的详细查询）
   * @param queryInfo
   * @param cusName
   * @param telPhone
   * @param startDate
   * @param endDate
   * @return
   * @throws Exception
   */ 
	public List findListOfAll(QueryInfo queryInfo,String cusName,String telPhone,String startDate,String endDate) throws Exception
	{
		List list=null;
		list=tserAdviseDao.findListOfAll(queryInfo, cusName,telPhone,startDate,endDate);
		return list;
		
	}
	/**
	 * 修改当前处理状态
	 * @param adviseGuid
	 * @param process
	 * @throws Exception
	 */
	public void modifyProcess(String adviseGuid, String process)
			throws Exception
	{
		tserAdviseDao.modifyProcess(adviseGuid, process);
	}
	
}