📄 信息系统项目管理师上午专业英语(3).htm
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employees is up for promotion. If the promotion is granted, the employee
will be reassigned elsewhere causing a problem for you on your project.
You can delay the promotion until your project is completed. You should:
<BR><BR>a. Support the promotion but work with the employee and the
employee's new management to develop a good transition plan <BR><BR>b. Ask
the employee to refuse the promotion until your project is completed.
<BR><BR>c. Arrange to delay the promotion until the project is completed
<BR><BR>d. Tell the employee that it is his responsibility to find a
suitable replacement so that the project will not suffer. <BR><BR>22. The
integrity of the project manager is often challenged by stakeholders who
attempt to use personal power or influence to change the scope of an
agreed upon deliverable. In these situations the project manager's most
appropriate response would be: <BR><BR>a. Refer the stakeholder to the
process for change documented in the approved contract. <BR><BR>b. Agree
to the change because customer satisfaction is the goal regardless of
cost. <BR><BR>c. Contact the legal department and suspend all further
project work <BR><BR>d. Determine the risks and rewards for implementing
the change before taking any action. <BR><BR>23. During project
implementation the client interprets a clause in the contract to mean the
he is entitled to a substantial refund for work recently completed. You
review the clause and disagree with the client's conclusion. As the
project manager which of the following actions should be taken <BR><BR>a.
Disregard the customer's conclusion and continue to process invoices
<BR><BR>b. Document the dispute and refer to the provisions of the
contract that address interpretations and disputes <BR><BR>c. Advise the
customer that ambiguous information in contracts is always interpreted in
favor of the contractor <BR><BR>d. Immediately correct the clause to
remove any possible misinterpretation by the customer <BR><BR>24. Your
executives, in appreciation for the success of your project, have given
you a $10,000 bonus to be disbursed among your five-team members. One of
the five, who is a substandard worker and accomplished very little on your
project, is in your car pool. You should: <BR><BR>a. Provide everyone with
an equal share <BR><BR>b. Provide everyone a share based upon their
performance <BR><BR>c. Ask the workers to decide among themselves how the
bonus should be subdivided <BR><BR>d. Ask the sponsor to make the decision
<BR><BR>25. Before reporting a perceived violation of an established rule
or policy the project manager should <BR><BR>a. Determine the risks
associated with the violation <BR><BR>b. Ensure there is a reasonably
clear and factual basis for reporting the violation <BR><BR>c. Ignore the
violation until it actually affects the project results <BR><BR>d. Convene
a committee to review the violation and determine the appropriate response
<BR><BR>26. Project Managers can contribute to their organization's
knowledge base and to the profession of project management most
effectively by: <BR><BR>a. Developing and implementing a project review
and lessons learned process <BR><BR>b. Establishing strict guidelines for
protecting intellectual property <BR><BR>c. Promote the use of ad hoc
project management <BR><BR>d. Ensuring that all project plans are
developed before the project team is formed <BR><BR>27. You have been
assigned two concurrent projects. Because of the nature of the projects,
you have a conflict of interest. You should: <BR><BR>a. Do the best you
can and tell no one <BR><BR>b. Ask to be removed from one of the projects
<BR><BR>c. Ask to be removed from both of the projects <BR><BR>d. Inform
your sponsor and ask for his advice <BR><BR>28. You receive a contract to
perform testing for an external client. After contract award, the customer
provides you with the test matrix to use for your 16 tests. The vice
president for engineering says that the customer's test matrix is wrong,
and she will use a different test matrix, which should give better
results. This is a violation to the SOW. You should: <BR><BR>a. Use the
customer's test matrix <BR><BR>b. Use the engineering test matrix without
telling the customer <BR><BR>c. Use the engineering test matrix and
discuss the reasons with the customer <BR><BR>d. Ask your sponsor for
clarification, assuming that the vice president is not your sponsor
<BR><BR>29. An effective method for improving an organization's project
management knowledge base is through:<BR><BR>a. Coaching and mentoring
<BR><BR>b. Referent power <BR><BR>c. A weak Matrix organizational
structure <BR><BR>d. Fast Tracking</DIV></TD></TR></TBODY></TABLE>
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