faq

genesis 2000 v9.1软件下载

Q: I am running a computer standalone -- I do not need TCP/IP --
   but nothing is working.
A: Genesis and VUV require that TCP/IP be installed even on
   standalone computers.
   
   Make sure that TCP/IP networking is installed, and that there is a
   network adapter for TCP/IP.
   
   How to check:
     Start -> Settings -> Control Panel -> Network
     * Check that "TCP/IP" appears under the "Protocols" tab
        If TCP/IP is not installed, install it.
     * Check that there is an entry in the "Adapters" window
        If no network adapter is installed, install one.
	If the computer has no network card, install MS Loopback adapter

Q: I am running my computer standalone.
   Genesis takes a long time (about three minutes) to
   between "STARTING CONNECTION" and "ENDING CONNECTION" after logging in.
   What can I do?
A: There are two options:

  (a) The following solution is feasible if your network card is removable
      (e.g. PCMCIA)
    1. Turn off your computer
    2. Take out your network card.
    3. Turn on your computer
    On some laptop computers the PCMCIA card does not have to be removed,
    and on others, the modem card must be removed also.
    
    
  (b) The following solution is feasible for a computer which never participates
    in a network. (It requires using your Windows NT Installation CD.)
    1. Remove TCP/IP from your network protocol list
    2. Remove your network card from your network adapter list
    3. Reboot
    4. Install TCP/IP
    5. Install MS loopback adapter as your network adapter.
    6. Give 200.200.200.200 as your IP Address and Default Gateway.
       (Any legal address will do.)
    7. Reboot
   
Q: Yesterday everything worked but now "gnd" does not come up
   and neither does the Login Screen.  What can I do?
A: This phenomenon has been observed in two cases:
   1. The computer was jostled during shipping and the
      network card came loose.
   2. The computer was using an IP address obtained by a DHCP
      server when the computer was connected to the network.
      The IP address ran out because the computer could not
      contact the DHCP server to renew the IP address, and
      TCP/IP services stopped working.  To alleviate, use:
         Start -> Settings -> Control Panel -> Network ->
            Protocols -> TCP/IP Protocol -> Properties ... ->
            IP Address -> Specify an IP Address.    
      and set the IP Address to a legal IP Address.

Miscellaneous Troubleshooting
-----------------------------
Q: Whenever I drag a window, the window I drag over becomes white until
   I stop dragging.  How can I stop this?
A: Uncheck the box labeled "Show window contents while dragging" in
   Start -> Settings -> Control Panel -> Display -> Plus!

Q: When I try to login to Genesis, nothing happens for a few
   minutes and then I get an error that the application cannot connect
   to gnd.  What should I do?
A: 1. Check that the environment variable GENESIS_DIR is set correctly.
      Check that "GENESIS_DIR" points to the same directory on the server
      and the client.
      (Control Panel -> System -> Environment)
   2. Check that gnd is running on the server.
      (Control Panel -> Services)
      If not, examine $GENESIS_DIR/logs/gnd.log for explanations.
   3. Check network configuration.
      For example, A bad address in the "DNS Service Search Order"
      can cause this.
   
Q: When I use XPaint, the image looks fine, but when I put the image in
   a form, it looks awful.  What is the problem?
A: XPaint uses the default X visual to choose image depth.
   Genesis recognize only 8 bit images.  
   
   To cause XPaint to generate 8 bit images (rather than 24 bit images):
   
      Start -> Settings -> Control Panel -> Display -> Settings
      Set "Color Palette" to 256 colors
      Restart Xvision
      Run XPaint.
      Note: On some systems, the tab "Settings" is named differently
   
   When you are finished using XPaint, you will probably want to
   set the number of display colors back to 16 Million (or Truecolor.)
   
Q: Opening the Form Builder or Flow Builder from within the clipboard
   fails, but otherwise, they open fine.  What is the problem?
A: This problem has been observed when the "GENESIS_DIR" variable
   is set to "X:", where X is any letter.  Setting GENESIS_DIR to
   "X:/" solves the problem.  The source of the problem is that
   in Unix environment variables, colons are used to separate
   between paths, and a trailing colon is not identified as a
   path of a directory name by the Windows NT c-shell interpreter.
   A second alternative is to use the UNC path of GENESIS_DIR.
   
Q: The Genesis shortcuts do not appear in my menu. Why?
A: Genesis installation sets up shortcuts to Genesis.
   This works assuming the operating system is English Windows NT.
   Files are created in following subdirectory :
      Winnt\Profiles\All Users\Start Menu\Programs

   In cases where the NT version is NOT English, 
   the customer may have to move
   these shortcuts into the correct directory.

   E.g. for French users might this be:

      Winnt\Profiles\All Users\Menu d閙arrer\Programmes


X-Server questions
------------------
Q: I already have an X-Server installed on my computer, do I need to
   install XVision too?
A: SCO XVision is the X Server provided with the Windows NT version
   of Genesis and VUV under a special licensing agreement.
   
   There are a plethora of X-servers available on the market.  As of now,
   we have not found any that are bug-free.  You may use any X-Server you
   wish and customers have reported success with Hummingbird Exceed 
   and PC XWare.  However, Frontline's primary X-server is SCO XVision.

   There are no known problems with installing two X-Servers on one computer.
   A problem will only arise if two X-Servers are running simultaneously
   and are set to the same display number. (Usually zero)
   
Q: What can I do when I get an error message that the application cannot 
   open a display?
A: Check that Xvision is running.
   A green "XV" should appear at the bottom right of your screen.
   If it is not running:
      Start -> Programs -> Vision -> Xvision Server
    
Q: What can I do if the green "XV" appears but the application refuses
   to open a display?
A: Make sure that TCP/IP networking is installed, and that there is a
   network adapter for TCP/IP.
   How to check:
     Start -> Settings -> Control Panel -> Network
     * Check that "TCP/IP" appears under the "Protocols" tab
        If TCP/IP is not installed, install it.
     * Check that there is an entry in the "Adapters" window
        If no network adapter is installed, install one.
	If the computer has no network card, install MS Loopback adapter

Q: TCP/IP is installed.  I see the green "XV", but the application _still_
   refuses to open a display?
A: Make sure that the Vision transport "TCP-Unix" is available
   Start -> Settings -> Control Panel -> Vision Communications -> Transports
   If the status of "TCP-Unix" is "Unknown" or "Unavailable"
   Double Click on TCP-Unix -> Enable this transport -> OK -> Apply

Q: What can I do if my application comes out all black? (Genesis v4.1x only)
A: Set number of display colors to 256
   Start -> Settings -> Control Panel -> Display -> Settings
   Set "Color Palette" to 256 colors
   Restart Xvision
   Note: On some systems, the tab "Settings" may be named differently
   
Q: I would like to use my own X-Server.  What settings should I use:
A: (a) All the fonts supplied should be installed (except Oriental fonts.)
   (b) The X-Server should be configured to support Backing-Store whenever a
       window is mapped.
       In Exceed, set: tools -> configuration -> performance
                       Default backing store: [When Mapped]
   (c) When using a two button mouse, the X-Server should be configured to 
       support three button simulation.
   (d) Configured the X-Server to provide a PseudoColor colormap. (v4.1x only)
        
Q: When installing XVision, the setup program aborts stating that enough 
   disk space is not available in the target installation directory,
   even though there is plenty of space available.
A: The problem is caused by the Install Shield Wizard being unable to access
   certain data it needs in the Registry.  UHFIX.EXE solves this
   problem. It must be extracted and then the resulting executable "UHFF.EXE"
   is run.  You will get a message indicating success.  Then, attempt 
   installing XVision7 again. 

   UHFIX.EXE may be found in your $GENESIS_EDIR/nt directory.

Q: I am using a European keyboard, and my keys don't work in Genesis.  Why?
A: The Xserver uses his own keyboard setting that can be different to the
   general Windows setting.
   You can change this default setting doing the following:

	- go with your mouse to the right bottom corner of your screen
	- click with the right button on the green Xserver icon
	- select 'Properties'
	- select tap 'Devices'
	- chose the correct keyboard map
	- select 'OK' on the bottom line


Foreign Language Support
------------------------
Q: Is there support for far-eastern languages?
A: Genesis for Windows NT version 4.3 
   have support for Japanese only.

Q: What is required for Japanese support?
A: Japanese Windows NT 4.0 must be used.
   A special X-Server, distributed by our Japan distributers is required.
   Also, special care must be taken that the number format under
      Control Panel -> Regional Settings -> Number 
      has the decimal symbol defined as a point. 

Unclassified Questions
----------------------
Q: What style files do Genesis and VUV use on Windows NT?
   DOS style (CR-LF) or Unix style (LF)
A: Genesis and VUV work with both.  The c-shell has
   some problem with DOS style files.  A utility /bin/remove_cr has been
   provided to convert files from DOS to Unix.

Q: What is "launch.exe"?
A: Normally when a console process is run in a new console,
   when the process dies, the console closes.

   The role of "launch.exe" is to launch "get".  Thus if the "get" program
   ends for any reason, the console window containing the log remains open 
   rather than disappearing immediately, and the operator has an opportunity
   to read what is written in the window.

Customer Service
----------------
Q: I'm interested in upgrading or extending my VUV licence.
   Who should I contact?  I've read through this FAQ, and
   I've tried everything, but I'm still stuck.  Who can I contact?

A: North America   - 
      
   Europe          - 

   Far East        -
       
   Japan           -
       
   Israel and Rest of the world: - Frontline PCB Solutions L.P.
   
   Web Site: http://www.frontline-pcb.com   
   FTP Site: ftp://ftp.frontline-pcb.com