📄 5. troubleshooting.htm
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<o:Author>John Calder</o:Author>
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<o:Created>2005-07-07T11:34:00Z</o:Created>
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<o:Company>Manukau Institute of Technology</o:Company>
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<h2 style='LINE-HEIGHT:150%;TEXT-ALIGN:justify'>5. <a name="_Toc86988214"><span lang="EN-GB">Troubleshooting Guide</span></a></h2>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Problem<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>Error reported is web page is re directing and does not load
XMContentManager web page.<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'><o:p> </o:p>
</span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Cause<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>The vb.net or framework was loaded before IIS was loaded and the aspx
web pages are not recognised.<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'><o:p> </o:p>
</span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Solution<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>Reload framework, then in the "Command Window" (DOS Window),
navigate to the latest framework folder, and run this utility command:<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><b style='mso-bidi-font-weight:
normal'><span lang="EN-AU" style="FONT-FAMILY:'Courier New'">aspnet_regiis.exe -i<o:p></o:p></span></b></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>______________________________________________________________<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'><o:p> </o:p>
</span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Problem <o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>On an Intranet setup, the privileged directory can only be seen when the
privileged group is set to test<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Cause <o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>The Anonymous access to the web page xmcontentmanager has not been
turned off<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Solution<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-NZ" style='FONT-FAMILY:
Arial;mso-ansi-language:
EN-NZ'>Internet Information services > Default Web
Site > xmcontentmanager > right click > Properties >Directory
Security > Edit >Remove tick from checkbox<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>______________________________________________________________<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'><o:p> </o:p>
</span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Problem<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>Can not modify or delete Notices<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Cause <o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>Users do not have write access to notices database located<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>.. \xmcontentmanager\Services\34119\Notices.mdb<o:p></o:p></span></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><i style='mso-bidi-font-style:normal'><span lang="EN-AU" style='FONT-FAMILY:Arial'>Solution<o:p></o:p></span></i></p>
<p class="MsoNormal" style='LINE-HEIGHT:150%'><span lang="EN-AU" style='FONT-FAMILY:
Arial'>Use explorer to
locate the parent folder for "Notices.mdb".</span></p>
<P class="MsoNormal" style="LINE-HEIGHT: 150%"><SPAN lang="EN-AU" style="FONT-FAMILY: Arial"> Set permissions to allow Modify, Read
& Execute, Read and Write for group " <span class="GramE">ASPNET"</span>.</SPAN></P>
<P class="MsoNormal" style="LINE-HEIGHT: 150%"><SPAN lang="EN-AU" style="FONT-FAMILY: Arial">If that does not work, allow these permissions
for group "everyone". But be warned that "everyone" is a great lowering of
security and you need to find out as soon as possible what the appropriate web
app agent name is for your machine and change "everyone" to that agent name as
soon as possible.</SPAN></P>
<p class="MsoNormal"><span lang="EN-AU" style='FONT-FAMILY:Arial'>______________________________________________________________</span></p>
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