📄 rfc2148.txt
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Network Working Group H. AlvestrandRequest for Comments: 2148 UNINETTBCP: 15 P. JurgCategory: Best Current Practice SURFnet September 1997 Deployment of the Internet White Pages ServiceStatus of this Memo This document specifies an Internet Best Current Practices for the Internet Community, and requests discussion and suggestions for improvements. Distribution of this memo is unlimited.1. Summary and recommendations This document makes the following recommendations for organizations on the Internet: (1) An organization SHOULD publish public E-mail addresses and other public address information about Internet users within their site. (2) Most countries have laws concerning publication of information about persons. Above and beyond these, the organization SHOULD follow the recommendations of [1]. (3) The currently preferable way for publishing the information is by using X.500 as its data structure and naming scheme (defined in [4] and discussed in [3], but some countries use a refinement nationally, like [15] for the US). The organization MAY additionally publish it using additional data structures such as whois++. (4) The organization SHOULD make the published information available to LDAP clients, by allowing LDAP servers access to their data". (5) The organization SHOULD NOT attempt to charge for simple access to the data. In addition, it makes the following recommendations for various and sundry other parties: (1) E-mail vendors SHOULD include LDAP lookup functionality into their products, either as built-in functionality or by providing translation facilities.Alvestrand & Jurg Best Current Practice [Page 1]RFC 2148 Internet White Pages Service September 1997 (2) Internet Service providers SHOULD help smaller organizations follow this recommendation, either by providing services for hosting their data, by helping them find other parties to do so, or by helping them bring their own service on-line. (3) All interested parties SHOULD make sure there exists a core X.500 name space in the world, and that all names in this name space are resolvable. (National name spaces may elobarate on the core name space). The rest of this document is justification and details for this recommendation. The words "SHOULD", "MUST" and "MAY", when written in UPPER CASE, have the meaning defined in RFC 2119 [17]2. Introduction The Internet is used for information exchange and communication between its users. It can only be effective as such if users are able to find each other's addresses. Therefore the Internet benefits from an adequate White Pages Service, i.e., a directory service offering (Internet) address information related to people and organizations. This document describes the way in which the Internet White Pages Service (from now on abbreviated as IWPS) is best exploited using today's experience, today's protocols, today's products and today's procedures. Experience [2] has shown that a White Pages Service based on self- registration of users or on centralized servers tends to gather data in a haphazard fashion, and, moreover, collects data that ages rapidly and is not kept up to date. The most vital attempts to establish the IWPS are based on models with distributed (local) databases each holding a manageable part of the IWPS information. Such a part mostly consists of all relevant IWPS information from within a particular organization or from within an Internet service provider and its users. On top of the databases there is a directory services protocol that connects them and provides user access. Today X.500 is the most popular directory services protocol on the Internet, connecting the address information of about 1,5 million individuals and 3,000 organizations. Whois++ is the second popular protocol. X.500 and Whois++ may also be used to interconnect other information than only IWPS information, but here we only discuss the IWPS features.Alvestrand & Jurg Best Current Practice [Page 2]RFC 2148 Internet White Pages Service September 1997 Note: there are other, not interconnected, address databases on the Internet that are also very popular for storing address information about people. "Ph" is a popular protocol for use with a stand-alone database. There are over 300 registered Ph databases on the Internet. Interconnection of databases however, is highly recommended for an IWPS, since it ensures that data can be found. Hence Ph as it is now is not considered to be a good candidate for an IWPS, but future developments may change this situation (see section 12). Currently X.500 must be recommended as the directory services protocol to be used for the IWPS. However, future technology may make it possible to use other protocols as well or instead. Since many people think that X.500 on the Internet will be replaced by other protocols in the near future, it should be mentioned here that currently LDAP is seen as the surviving component of today's implementations and the main access protocol for tomorrow's directory services. As soon as new technology (that will probably use LDAP) becomes available and experiments show that they work, this document will be updated. A summary of X.500 products can be found in [14] (a document that will be updated regularly). The sections 3-7 below contain recommendations related to the publication of information in the IWPS that are independent of a directory services protocol. The sections 8-11 discuss X.500 specific issues. In section 12 some future developments are discussed as they can be foreseen at the time of writing this document.3. Who should publish IWPS information and how? IWPS information is public address information regarding individuals and organizations. The IWPS information concerning an individual should be published and maintained by an organization that has a direct, durable link with this individual, like in the following cases: - The individual is employed by the maintainer's organization - The individual is enrolled in the university/school that maintains the data - The individual is a (personal) subscriber of the maintainer's Internet serviceAlvestrand & Jurg Best Current Practice [Page 3]RFC 2148 Internet White Pages Service September 1997 The organization that maintains the data does not have to store the data in a local database of its own. Though running a local database in the X.500 or Whois++ service is not a too difficult job, it is recommended that Internet service providers provide database facilities for those organizations among its customers that only maintain a small part of the IWPS information or don't have enough system management resources. This will encourage such organizations to join the IWPS. Collection of IWPS information and keeping it up- to-date should always be in the hands of the organization the information relates to. Within the current (national) naming schemes for X.500, entries of individuals reside under an organization. In the case of Internet service providers that hold the entries of their subscribers this would mean that individuals can only be found if one knows the name of the service provider. The problem of this restriction could be solved by using a more topographical approach in the X.500 naming scheme, but will more likely be solved by a future index service for directory services, which will allow searches for individuals without organization names (see section 12).4. What kind of information should be published? The information to be published about an individual should at least include: - The individual's name - The individual's e-mail address, in RFC-822 format; if not present, some other contact information is to be included - Some indication of the individual's relationship with the maintainer When X.500 is used as directory services protocol the last requirement may be fulfilled by using the "organizationalStatus" attribute (see [3]) or by adding a special organizational unit to the local X.500 name space that reflects the relation (like ou=students or ou=employees). Additionally some other public address information about individuals may be included in the IWPS: - The individual's phone number - The individual's fax number - The individual's postal addressAlvestrand & Jurg Best Current Practice [Page 4]RFC 2148 Internet White Pages Service September 1997 - The URL of the individual's home page on the Web In the near future it will be a good idea to also store public key information. More information about a recommended Internet White Pages Schema is found in The Internet White Pages Schema [16] Organizations should publish the following information about themselves in the IWPS: - The URL of the organizations home page on the Web - Postal address - Fax numbers - Internet domain - Various names and abbreviations for the organization that people can be expected to search for, such as the English name, and often the domain name of an organization. Organizations may also publish phone numbers and a presentation of themselves.5. Data management Data management, i.e. collecting the IWPS information and keeping it up-to-date, is a task that must not be underestimated for larger organizations. The following recommendations can be made with respect to these issues: - An organization should achieve an executive level commitment to start a local database with IWPS information. This will make it much easier to get cooperation from people within the organization that are to be involved in setting up a Directory Service. - An organization should decide on the kind of information the database should contain and how it should be structured. It should follow the Internet recommendations for structuring the information. Besides the criteria in the previous section, [3] and [4] should be followed if X.500 is used as directory services protocol.Alvestrand & Jurg Best Current Practice [Page 5]
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