📄 rfc2039.txt
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Network Working Group C. KalbfleischRequest for Comments: 2039 OnRamp Technologies, Inc.Category: Informational November 1996 Applicablity of Standards Track MIBs to Management of World Wide Web ServersStatus of this Memo This memo provides information for the Internet community. This memo does not specify an Internet standard of any kind. Distribution of this memo is unlimited.1. Abstract This document was produced at the request of the Network Management Area Director following the HTTP-MIB BOF at the 35th IETF meeting to report on the applicability of the existing standards track MIBs to management of WWW servers. Requirements for management of a World Wide Web (WWW) server are presented. The applicable existing standards track MIBs are then examined. Finally, an analysis of the additional groups of MIB attributes that are needed to meet the requirements is presented.Table of Contents 1. Abstract.................................................1 2. Overview.................................................2 3. Requirements.............................................3 3.1 Operational Model Requirements...........................3 3.1.1. Host specific and Application Monitoring.................3 3.1.2. Dependencies among applications..........................3 3.1.3. Error generation and reporting...........................3 3.1.4. Capacity planning........................................4 3.1.5. Log Digester.............................................4 3.2. Service Model Requirements...............................4 3.2.1. Retrieval services.......................................4 3.2.2. Document information store -- managing documents.........4 3.2.3. Server configuration.....................................4 3.2.4. Server Control...........................................4 3.2.5. Quality of Service.......................................4 4. Relationship to existing IETF efforts....................5 4.1. MIB-II [2]...............................................5 4.2. Host Resources MIB [3]...................................5 4.3. Network Services Monitoring MIB [4]......................6 4.4. Application MIB [5]......................................7Kalbfleisch Informational [Page 1]RFC 2039 WWW Track MIBs November 1996 5. Summary of Existing Standards Track MIBs.................8 6. Definition of additional attributes......................9 7. Usage Scenarios.........................................11 8. Conclusion..............................................11 9. References..............................................13 10. Acknowledgments.........................................13 11. Further Information.....................................14 12. Security Considerations.................................14 13. Authors' Address........................................142. Overview The World Wide Web (WWW) is a network of information, accessible via a simple easy to use interface. The information is often presented in HyperText or multi-media. The information is provided by servers which are located all around the world. The usability of the web depends largely on the performance of these servers. WWW servers are typically monitored through log files. This becomes a difficult task when a single organization is responsible for a number of servers. Since many organizations currently use the Internet Standard SNMP to manage their network devices, it is desirable to treat these WWW servers as additional devices within this framework. This will allow a single Network Management Station (NMS) to automate the management of a number of WWW servers as well as the entire enterprise. Defining a standard for this purpose allows a single management application to manage a number of servers from a variety of vendors. Additionally, a formal definition of what has to be managed and how to manage it tends to lead to integrated and improved performance and fault management. Content providers are interested in the access statistics and configuration of their sites. The content provider may be the same or a different organization than the one that maintains the server as a whole. It may be possible to realize the new paradigm of "Customer Network Management" to provide this information to the content provider. This means that there exists a distinct organization different than the network operations center that is also interested in the management information from a device. Customer network management is desirable to allow each content provider on a server to access information about his own documents independent of the rest. Various organizations may be interested in SNMP manageable WWW clients and proxies as well. At this time, our focus is on WWW servers. A natural extension to this work could be a framework for managing WWW Clients and general information retrieval systems like WWW proxies, NNTP, GOPHER, FTP and WAIS. The focus of this document remains the management of WWW servers.Kalbfleisch Informational [Page 2]RFC 2039 WWW Track MIBs November 19963. Requirements WWW servers can be viewed from several perspectives when assigning management responsibilities. For the sake of discussion, these perspectives are named the Operational Model and the Service Model. The Operational Model views WWW servers as computers with hardware, disk, OS and web server software. This model represents the actual resources that make up the machine so that it can be monitored from the perspective of resource utilization. The Service Model views the WWW server as a black box that simply handles the responses to requests from clients located on the web. The two models compliment each other while providing distinct information about the server. Members of the organization responsible for the WWW server, may be interested in one and/or both of the management models. For this reason, the management information should be scalable, for one or both models to be implemented independent of the other. With this in mind, the requirements for WWW server management can are summarized below by expanding upon those generated at the HTTP-MIB BOF.3.1 Operational Model Requirements3.1.1. Host specific and Application Monitoring This includes monitoring the utilization of CPU, disk and network capacity.3.1.2. Dependencies among applications. Some systems implement a number of services within a single piece of code. Others use multiple pieces of code to implement the same set of services. Because of this, dependencies develop among processes. These dependencies become critical when a particular process needs to be stopped, restarted or reconfigured. These dependencies need to be defined within the management information so that management applications can operate the systems correctly.3.1.3. Error generation and reporting The WWW server generally reports errors via logging facilities. The format of the log file is not well defined. It is required that a standard facility for error reporting be utilized.Kalbfleisch Informational [Page 3]RFC 2039 WWW Track MIBs November 19963.1.4. Capacity planning It is required to obtain statistics which can be used for capacity planning purposes. This includes planning for increased network bandwidth, computing power, disk space, number of concurrent server threads, etc.3.1.5. Log Digester WWW servers generally report status information by data generated in Common Log Format [1]. This information needs to be preserved as attributes in a MIB to facilitate remote monitoring providing a standard way to represent and retrieve the management information.3.2. Service Model Requirements3.2.1. Retrieval services Retrieval services are an abstract decoupling the information space from the underlying transport mechanism. The goal at this time is to focus on the requirements for management of WWW servers. There may be considerable overlap with other types of servers like (FTP, NNTP, GOPHER and WAIS). The term "retrieval services" is used here to retain this abstraction. It is required to get statistics about the usage and performance of the retrieval services.3.2.2. Document information store -- managing documents. Information from a WWW server can be static (a file) or dynamic (the output of some processing). Management of these two types of information sources range from maintaining access statistics and access permissions to verifying the operational status of all applications that provide the dynamic information.3.2.3. Server configuration. It is desirable to be able to centralize configuration management of the servers within an enterprise.3.2.4. Server Control. WWW servers generally need to be controlled in regards to starting and stopping them as well as rotating log files.3.2.5. Quality of Service Provide an indication of the quality of service the WWW server is providing.Kalbfleisch Informational [Page 4]RFC 2039 WWW Track MIBs November 19964. Relationship to existing IETF efforts In general, a WWW server is made up of or depends upon the following components: -a general purpose workstation running some operating system -http server software to answers requests from the network -various support routines like CGI programs or external applications (like DBMS) used to access information -a document store on one or more storage devices The health and performance of each of the above components is of interest when managing a WWW server. There are a number of standards track MIB modules that are of interest to the above list of items. This list includes MIB-II [2], Host Resources MIB [3], Network Service Monitoring MIB [4] and Application MIB [5]. This creates an impressive list of attributes to be implemented. A definition of various levels of management of a WWW server is desired so that the implementor may scale his implementation in chunks which may include various components of each section. For instance, this may allow customer network management without requiring the other groups being implemented.4.1. MIB-II [2] MIB-II defines the managed objects which should be contained within TCP/IP based devices. The WWW server should support the applicable portions of MIB-II. This set probably includes, as a minimum, the following groups:
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