📄 rfc1941.txt
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8, "Suggested Reading." Other books about the Internet and how to get connected to it are available and new ones are being published. Check libraries, bookstores, and booksellers' catalogs. Two lists of Internet providers available via the World Wide Web can be found in Section 9, "Resources and Contacts" along with the Consortium for School Networking. The global regional Network Information Centers (NICs) such as the Reseaux IP Europeens Network Coordination Centre (RIPE NCC) in Europe can also provide a list of service providers. The Asia Pacific Network Information Center (APNIC) in the Pacific Rim will have a similar list in the near future. These two NICs are listed in Section 9, "Resources and Contacts."4.2 What are the other costs associated with having Internet access? When budgeting for your school's Internet connection there are a number of factors to consider that might not seem immediately obvious. Technical support and training will incur additional ongoing costs, even if those costs show up only as someone's time. Equipment will need to be maintained and upgraded as time passes, and even when all teachers have received basic Internet training, they will most likely have questions as they explore and learn more on their own. A general rule for budget planning is this: for every dollar you spend on hardware and software, plan to spend three dollars to support the technology and those using it. It will be necessary for your school to have some technical expertise on-site. (See also Question 4.4.) Your network access provider may offer training and support for technical issues, and other groupsSellers & Robichaux Informational [Page 10]RFC 1941 Frequently Asked Questions for Schools May 1996 also offer formal classes and seminars. If your school has designated technical personnel, they will be good candidates for such classes and seminars. If your school does not have designated technical personnel, a teacher or other staff member with a strong interest may take on the task of becoming the local expert, but a better solution is to have someone dedicated to this at least part time. Students can help local experts maintain equipment and do other tasks, which allows them to learn new skills at the same time. Training is an equally significant component to deployment of the Internet in schools. Most teachers learn about the Internet during the time they use to learn about any new teaching tool, which often means they "steal" time at lunch, on weekends, and before and after school to explore resources and pursue relationships via the Internet. When a school is committed to providing the Internet as an educational resource, the administration will make in-service time available. It will also ensure that someone at the school is sufficiently knowledgeable to field questions and help people as they risk trying new ways of teaching using Internet resources. Again, some students make excellent tutors. Some technical support and a variety of training materials can be found by using the Internet itself. You can send questions to people in the know and join discussion lists and news groups that discuss and answer questions about support and training. The Edtech mail list is one such list. Some World Wide Web sites offer technical support information. Videos also help bridge the information gap. See Section 9, "Resources and Contacts," for a preliminary listing of these resources. Your local community may also have resources. These include colleges and universities, businesses, computer clubs and user groups, technology consultants, and government agencies.4.3 How can my school afford access to the Internet? Although school budgets are impossibly tight in most cases, the cost of an Internet connection can be squeezed from the budget when its value becomes apparent. Costs for a low-end connection can be reasonable. (See the next question.) The challenge facing those advocating an Internet connection sometimes has less to do with the actual cost than it has with the difficulty of convincing administrators to spend money on an unfamiliar resource. In order to move the Internet connection closer to the top of your school's priority list, consider at least two possibilities. First, your school may be in the process of reform, as are many schools. As mentioned earlier, use of the Internet supports reform efforts, so framing Internet access as a component to systemic reform may help to persuade some people. Second, to convince people of the value of aSellers & Robichaux Informational [Page 11]RFC 1941 Frequently Asked Questions for Schools May 1996 connection, an actual Internet demonstration can be more useful than words. While this may sound like a chicken-and-egg situation (I need Internet access to get Internet access), some organizations will provide guest accounts on an Internet-connected computer for people in schools who are trying to convince others of the value of an Internet connection. Another way to begin using Internet services is to sign up for one of the popular online services such as America Online, CompuServe, or Prodigy. Once subscribed, you can use these services either from home or from school. This method is recommended only as way to introduce yourself and others in your school community to the value of the Internet. It is not a good long-term solution to providing Internet access for a lot of users at one site such as a school. Contact local colleges, universities, technology companies, service providers, community networks, and government agencies for both guest accounts and funding ideas. For alternatives to your own school's budget or for supplements to it, look for funding in federal, state, and district budgets as well as from private grants. Work with equipment vendors to provide the hardware needed at low or no cost to your school, and consider forming a School/Community Technology Committee, or a joint School District/School/Community Technology Committee. Also investigate the possibility of a back-door connection to a local college or university. Service providers often allow schools to connect to higher education sites at a lower cost. A number of sites on the Internet provide more information about grants and organizations that offer them. Two in particular that you may find useful are Grants Web, for grant information of all kinds, and the Foundation Center, for information on private and nonprofit organizations. For information on where to find these sites on the Internet, see Section 9, "Resources and Contacts."4.4 What organizational structure needs to be in place in order for my school to have Internet access? Schools and school districts have devised structures that vary widely, depending on a school's particular requirements. In many schools, the librarians/media specialists guide the development of the network and policies on its use and serve as the top of the structure within the school. In other schools, an interested teacher becomes the driving force behind getting the Internet into the school and may be the most appropriate person to see the project through. The school administration, if not the guiding force, needs to be behind the plan to bring the Internet into the school. And all other parties who might have a stake in the development should be brought in as early as possible, whether or not they are knowledgeable about the Internet. These might include area businesses, community leaders,Sellers & Robichaux Informational [Page 12]RFC 1941 Frequently Asked Questions for Schools May 1996 teachers with Internet access at home, the librarian or media specialist, parents, and anyone in the school who finds the idea of bringing the Internet into the school appealing. In short, any organizational structure will do as long as it is clear and simple and includes the people who might have a stake in the process of bringing the Internet into the school. One way to ensure that an organizational structure develops and that the right people become involved is to invite a wide variety of people to create a technology plan for the school. The by-product of technology planning can be the development of an organizational structure, but of course the planning is useful in itself to help your school define and meet goals for Internet and other technology use. The National Center for Technology Planning hosts a collection of technology plans and planning aids for people who need help, new ideas, or solutions as they tackle technology planning in their schools or districts. Information on the National Center for Technology Planning can be found in Section 9, "Resources and Contacts." No matter what the structure, there should be someone at the school who can take the lead in working with vendors and Internet Service Providers (ISPs). This person should be knowledgeable about - or willing to learn about - the technical aspects of connecting to the Internet, including knowledge about any networks the school already has in place. The lead person should have an alternate so that the school is not completely dependent on one person. If your school hires an independent consultant, someone at the school should be aware of everything the consultant does and should receive at least some training in the areas of the consultant's work. Another role that must be filled is that of in-house network administrator. Having an already busy teacher take on this role as an extra duty is a bad idea; a greater time commitment is needed.4.5 What questions do I need to ask people who are selling network services? There are a number of questions you should ask. Anything you hear that you don't understand must be questioned. If a vendor knows the product and the process well, he or she should be able to explain in terms you can understand. You should also ask any kind of vendor how available they are and at what point they either stop helping you or begin charging by the hour. Get references from other customers, preferably including at least one school which has requirements similar to yours.Sellers & Robichaux Informational [Page 13]RFC 1941 Frequently Asked Questions for Schools May 1996 Questions for LAN vendors: If the school has not yet purchased a Local Area Network (LAN), ask the LAN vendor how the product will interact with TCP/IP. (TCP/IP stands for Transmission Control Protocol/Internet Protocol, the technology which forms the basis of the Internet.) If necessary, arrange a meeting with the LAN vendor, the ISP, and any consultants that may be involved. Make a list of the school's requirements, including security, the number of computers on the LAN which will have Internet access, and the Internet services you want students and teachers to be able to use. (See Section 5, "Questions About Using Internet Services," for an introduction to the services.) Ask the vendors if they can provide services that will meet your requirements. Questions for Internet Service Providers: In general, ask the ISP what services are included with your purchase of Internet connectivity. Will they terminate the circuit in a router and leave you to your own resources to take care of the "LAN side" of the connection? Will they provide a primary domain name server for you? Will they register your domain name with the InterNIC? Are they providing you with all the IP addresses you need? Will they help you with security issues? Do they provide a newsfeed or a newsreading service? (Do you know the difference?) If they agree to do some work on the LAN side, what is the extent of that work? (Configure individual computers? Handle subnetting and routing issues?) Will they answer questions from your network administrator? Will a dedicated computer be needed as an Internet server for such things as domain name service, the World Wide Web, Gopher, and FTP? Do they provide any training sessions for your staff and are these sessions included in the connectivity price?Sellers & Robichaux Informational [Page 14]RFC 1941 Frequently Asked Questions for Schools May 1996 Do they offer any other classes or seminars and are these included in the connectivity price? Does the ISP do their own training or do they contract to someone else, and if the latter, who is it? Check references on any
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