📄 rfc2801.txt
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Figure 26 Baseline Purchase IOTP Transaction 221 Figure 27 Baseline Refund IOTP Transaction 223 Figure 28 Baseline Withdrawal IOTP Transaction 225 Figure 29 Baseline Value Exchange IOTP Transaction 228 Figure 30 Baseline Value Exchange Signatures 230 Figure 31 Valid Combinations of Document Exchanges 231 Figure 32 Baseline Transaction Status Inquiry 238 Figure 33 Baseline Ping Messages 242Burdett Informational [Page 6]RFC 2801 IOTP/1.0 April 20001. Background The Internet Open Trading Protocol (IOTP) provides an interoperable framework for Internet commerce. It is payment system independent and encapsulates payment systems such as SET, Mondex, CyberCash, DigiCash, GeldKarte, etc. IOTP is able to handle cases where such merchant roles as the shopping site, the Payment Handler, the Delivery Handler of goods or services, and the provider of customer support are performed by different parties or by one party. The developers of IOTP seek to provide a virtual capability that safely replicates the real world, the paper based, traditional, understood, accepted methods of trading, buying, selling, value exchanging that has existed for many hundreds of years. The negotiation of who will be the parties to the trade, how it will be conducted, the presentment of an offer, the method of payment, the provision of a payment receipt, the delivery of goods and the receipt of goods. These are events that are taken for granted in the course of real world trade. IOTP has been produced to provide the same for the virtual world, and to prepare and provide for the introduction of new models of trading made possible by the expanding presence of the virtual world. The other fundamental ideal of the IOTP effort is to produce a definition of these trading events in such a way that no matter where produced, two unfamiliar parties using electronic commerce capabilities to buy and sell that conform to the IOTP specifications will be able to complete the business safely and successfully. In summary, IOTP supports: o Familiar trading models o New trading models o Global interoperability The remainder of this section provides background to why IOTP was developed. The specification itself starts in the next chapter.1.1 Commerce on the Internet, a Different Model The growth of the Internet and the advent of electronic commerce are bringing about enormous changes around the world in society, politics and government, and in business. The ways in which trading partners communicate, conduct commerce, are governed have been enriched and changed forever.Burdett Informational [Page 7]RFC 2801 IOTP/1.0 April 2000 One of the very fundamental changes about which IOTP is concerned is taking place in the way consumers and merchants trade. Characteristics of trading that have changed markedly include: o Presence: Face-to-face transactions become the exception, not the rule. Already with the rise of mail order and telephone order placement this change has been felt in western commerce. Electronic commerce over the Internet will further expand the scope and volume of transactions conducted without ever seeing the people who are a part of the enterprise with whom one does business. o Authentication: An important part of personal presence is the ability of the parties to use familiar objects and dialogue to confirm they are who they claim to be. The seller displays one or several well known financial logos that declaim his ability to accept widely used credit and debit instruments in the payment part of a purchase. The buyer brings government or financial institution identification that assures the seller she will be paid. People use intangibles such as personal appearance and conduct, location of the store, apparent quality and familiarity with brands of merchandise, and a good clear look in the eye to reinforce formal means of authentication. o Payment Instruments: Despite the enormous size of bank card financial payments associations and their members, most of the world's trade still takes place using the coin of the realm or barter. The present infrastructure of the payments business cannot economically support low value transactions and could not survive under the consequent volumes of transactions if it did accept low value transactions. o Transaction Values: New meaning for low value transactions arises in the Internet where sellers may wish to offer for example, pages of information for fractions of currency that do not exist in the real world. o Delivery: New modes of delivery must be accommodated such as direct electronic delivery. The means by which receipt is confirmed and the execution of payment change dramatically where the goods or services have extremely low delivery cost but may in fact have very high value. Or, maybe the value is not high, but once delivery occurs the value is irretrievably delivered so payment must be final and non-refundable but delivery nonetheless must still be confirmed before payment. Incremental delivery such as listening or viewing time or playing time are other models that operate somewhat differently in the virtual world.Burdett Informational [Page 8]RFC 2801 IOTP/1.0 April 20001.2 Benefits of IOTP ELECTRONIC COMMERCE SOFTWARE VENDORS Electronic Commerce Software Vendors will be able to develop e- commerce products which are more attractive as they will inter- operate with any other vendors' software. However, since IOTP focuses on how these solutions communicate, there is still plenty of opportunity for product differentiation. PAYMENT BRANDS IOTP provides a standard framework for encapsulating payment protocols. This means that it is easier for payment products to be incorporated into IOTP solutions. As a result the payment brands will be more widely distributed and available on a wider variety of platforms. MERCHANTS There are several benefits for Merchants: o they will be able to offer a wider variety of payment brands, o they can be more certain that the customer will have the software needed to complete the purchase o through receiving payment and delivery receipts from their customers, they will be able to provide customer care knowing that they are dealing with the individual or organisation with which they originally traded o new merchants will be able to enter this new (Internet) market- place with new products and services, using the new trading opportunities which IOTP presents BANKS AND FINANCIAL INSTITUTIONS There are also several benefits for Banks and Financial Institutions: o they will be able to provide IOTP support for merchants o they will find new opportunities for IOTP related services: - providing customer care for merchants - fees from processing new payments and depositsBurdett Informational [Page 9]RFC 2801 IOTP/1.0 April 2000 o they have an opportunity to build relationships with new types of merchants CUSTOMERS For Customers there are several benefits: o they will have a larger selection of merchants with whom they can trade o there is a more consistent interface when making the purchase o there are ways in which they can get their problems fixed through the merchant (rather than the bank!) o there is a record of their transaction which can be used, for example, to feed into accounting systems or, potentially, to present to the tax authorities1.3 Baseline IOTP This specification is Baseline IOTP. It is a Baseline in that it contains ways of doing trades on the Internet which are the most common, for example purchases and refunds. The group that has worked on the IOTP see an extended version being developed over time but feel a need to focus on a limited function but completely usable specification in order that implementers can develop solutions that work now. During this period it is anticipated that there will be no changes to the scope of this specification with the only changes made being limited to corrections where problems are found. Software solutions have been developed based on earlier versions of this specification (for example version 0.9 published in early 1998 and earlier revisions of version 1.0 published during 1999) which prove that the IOTP works.1.4 Objectives of Document The objectives of this document are to provide a specification of version 1.0 of the Internet Open Trading Protocols which can be used to design and implement systems which support electronic trading on the Internet using the Internet Open Trading Protocols.Burdett Informational [Page 10]RFC 2801 IOTP/1.0 April 2000 The purpose of the document is: o to allow potential developers of products based on the protocol to develop software/hardware solutions which use the protocol o to allow the financial services industry to understand a developing electronic commerce trading protocol that encapsulates (without modification) any of the current or developing payment schemes now being used or considered by their merchant customer base1.5 Scope of Document The protocol describes the content, format and sequences of messages that pass among the participants in an electronic trade - consumers, merchants and banks or other financial institutions, and customer care providers. These are required to support the electronic commerce transactions outlined in the objectives above. The protocol is designed to be applicable to any electronic payment scheme since it targets the complete purchase process where the movement of electronic value from the payer to the payee is only one, but important, step of many that may be involved to complete the trade. Payment Scheme which IOTP could support include MasterCard Credit, Visa Credit, Mondex Cash, Visa Cash, GeldKarte, eCash, CyberCoin, Millicent, Proton, etc. Each payment scheme contains some message flows which are specific to that scheme. These scheme-specific parts of the protocol are contained in a set of payment scheme supplements to this specification. The document does not prescribe the software and processes that will need to be implemented by each participant. It does describe the framework necessary for trading to take place. This document also does not address any legal or regulatory issues surrounding the implementation of the protocol or the information systems which use them.1.6 Document Structure The document consists of the following sections: o Section 1 - Background: This section gives a brief background on electronic commerce and the benefits IOTP offers.Burdett Informational [Page 11]RFC 2801 IOTP/1.0 April 2000 o Section 2 - Introduction: This section describes the various Trading Exchanges and shows how these trading exchanges are used to construct the IOTP Transactions. This section also explains various Trading Roles that would participate in electronic trade.
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