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Third-Party FTP Software
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PC/TCP OnNet version 1.1 or later is required for Windows NT. Previous version of FTP Software Inc. client software do not work with Windows NT.
In order to have the Remote Access server assign an IP address for you, set your IP address to 0.0.0.0 before dialing. You can set your IP address from the Configure screen of the Dialer application.
Wollongong Software
-------------------
Wollongong PPP software now interoperates with Windows NT 3.51. Contact The Wollongong Group for more information or updates:
The Wollongong Group Inc.
1129, San Antonio Rd.
Palo Alto, CA 94303-4310
Tel# (800) 872-8649
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CONNECTING TO THIRD-PARTY PPP SERVERS
WITH WINDOWS NT 3.51 RAS CLIENTS
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Connecting to Internet Service Providers that Use Older PPP Software
--------------------------------------------------------------------
If you connect to an Internet service provider and TCP/IP utilities do not work (such as FTP or TELNET) the problem may be due to Van Jacobson (VJ) header compression and older PPP software on the Internet service provider system. Older PPP server software may be unable to match the VJ header compression settings on your computer.
To solve the problem, you must disable VJ header compression for that entry. To disable VJ header compression, select the entry in your phone book. Choose the Edit button. Choose the Advanced button (if the Network button is not visible). Choose the Network Button. Choose the TCP/IP Settings button. Clear the Use VJ Header Compression check box. Choose the OK button until you return to the main Remote Access dialog box. You should be able to successfully connect to the entry and use TCP/IP utilities.
Cisco Router Software
---------------------
You can use Windows NT RAS to connect through a Cisco router. If you have a Cisco router using version 9.21 or earlier, you must upgrade your Cisco router software to the most recent release. Contact Cisco Systems for more information at 800-553-NETS, or via electronic mail at tac@cisco.com.
3Com Access Builder Software
----------------------------
You can use Windows NT RAS to connect to 3Com Access Builder remote access servers. If you have installed Access Builder products prior to September 1994, you must upgrade your 3Com Access Builder software to the most recent release. Contact your 3Com representative for information about upgrading your Access Builder software. If you do not have a 3Com representative, contact the 3Com Corporation product information line at 800-638-3266. You can also call 408-764-5000 and ask for the product information line.
Using Terminal Mode in RAS
--------------------------
Some Internet providers require new users to register using terminal mode after connecting the first time. Try using the terminal mode provided by Remote Access and select Dumb Terminal from the terminal mode emulations offered at connect time by the Internet provider. If the terminal emulation provided in RAS does not work, use the Terminal program in the Program Manager Accessories group.
PPP Service Providers
----------------------
The following service providers have been successfully tested with Windows NT. These are additions to the PPP service providers provided in RAS Help.
Maestro Technologies, Inc.
New York, NY
Phone 212-240-9600
PPP
Network 23, Co.
New York, NY
Phone 917-424-8806
PPP
International Internet Association (IIA)
Herndon, VA
Phone 703-904-4100
PPP/SLIP
Eskimo North
Seattle, WA
Phone 206-367-7457
PPP
DKnet
Koebenhavn Oe, Denmark
Phone 45-39-17-99-00
PPP
WinNet
Harrow, England
Phone 44-181-863-1191
PPP
EUnet Finland
Helsinki, Finland
Phone 358-0-400-2060
PPP/SLIP
COM
Les Ulis, France
Phone 33-1-69-28-85-15
PPP
Individual Network e.V. (IN)
Oldenburg, Germany
Phone 49-441-980-8556
PPP
SANGONeT
Johannesburg, South Africa
Phone 27-11-838-6943/4
PPP
ZAMNET Communications Systems Ltd
Lusaka, Zambia
Phone 260-1-293-317 or 260-1-252-507
PPP
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RAS AND TCP/IP
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Resetting DHCP Leases on RAS Servers
------------------------------------
If you configure a new set of IP addresses at the DHCP server and you want RAS servers to re-synchronize with the new DHCP configuration, you must delete the RAS server's DHCP cache and reset the lease on the RAS server. This is accomplished by deleting a Registry key and restarting the Remote Access server, as described below.
At the command prompt, type:
start regedt32.exe
In the \HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
\RemoteAccess\Parameters\IP entry, delete the entire DhcpAddresses key. Restart the Remote Access Server service.
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RAS AND IPX
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Using NetBIOS Applications on IPX
------------------------------
RAS supports running NetBIOS applications on IPX. No configuration is necessary if the RAS remote client is the application client and the NetBIOS application server is on the LAN. However, if the NetBIOS application server is the remote computer, you may need to set one or both of the following Registry entries to ensure the IPX type 20 packets used for initial contact between the NetBIOS IPX client and server are forwarded correctly.
To set where NetBIOS broadcast packets from dial-in lines are broadcast, change the following Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\NwlnkIpx\Parameters\DisableDialinNetbios.
To set whether packets are broadcast to or from the LAN through the RAS IPX router, change the following Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\NwlnkRip\Parameters\NetbiosRouting. The DisableDialinNetbios parameter must be set correctly in addition to NetbiosRouting.
For more information, see the appropriate Registry topics in Remote Access Help.
Using Shiva Remote Version 3.2 Client Software and IPX
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If you are using the IPX protocol with Shiva remote client software, you must configure the Windows NT 3.51 RAS server IPX settings to allow remote clients to request an IPX node number. You configure the RAS server using the Network option of Control Panel.
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ISDN
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Reinstalling RAS with ISDN
--------------------------
If you remove and then reinstall RAS on a computer that was previously configured with RAS and ISDN, you will not be able to add the ISDN ports in RAS setup. You must reconfigure the ISDN driver as follows before reinstalling and reconfiguring RAS with ISDN ports.
Removing and Adding an ISDN Port to RAS Configuration
-----------------------------------------------------
If you remove any non-serial ports from RAS configuration, you must reconfigure the hardware before you add the port back into RAS configuration. For example, suppose you have RAS configured with COM1 and PcimacISDN1 ports. You remove the PcimacISDN1 port which is the only ISDN port configured, and restart the computer. Now, when you configure RAS, you are not able to add the PcimacISDN1 port.
To add the ISDN port to RAS configuration, you must reconfigure the ISDN hardware adapter. This ensures that the port information is added back to the Registry and will enable you to add the removed port to RAS configuration.
Installing a PCIMAC ISDN Card on a Gateway 2000 Pentium
-------------------------------------------------------
You must disable BIOS Shadow RAM of 32K at d0000 on Gateway 2000 Pentium computers when a PCIMAC ISDN card is present and the card's base address is d0000. If you do not disable the BIOS Shadow RAM at d0000, the PCIMAC card appears to initialize correctly but does not work.
To disable BIOS Shadow RAM of 32K at d0000, use the computer setup program by pressing F1 after the memory check, and then choosing Advanced Options. The Disable Shadow RAM and the Shadow RAM Base options appear in this screen.
Installing New Modems with ISDN Cards
-------------------------------------
If you have a laptop computer that uses an ISDN card when plugged into a docking station and you install a new modem while away from the docking station, you must use RAS Setup to add the ISDN ports when you return to the docking station.
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X.25 NETWORKS
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Eicon Drivers
-------------
Contact Eicon Customer Services and request version V3R2a or later of WAN Services for Windows NT 3.51. Previous versions of Eicon's X.25 drivers do not work with Windows NT 3.51.
US customers can reach Eicon Customer Service at: 214-490-3270, from 9AM to 5PM CST.
Canadian customers can reach Eicon at: (514) 631-5246, from 8:30AM to 6PM EST. FAX: (514) 631-1006, 24 hours a day, 7 days a week
NOTE: Outside of North America, contact your distributor for help.
If you are a CompuServe member, type: go eicon
Eicon Technology's company names are printed incorrectly in Appendix A. The correct names are:
Montreal: Eicon Technology Corporation
United States: Eicon Technology, Inc.
Europe: Eicon Technology Ltd.
Configuring Null Modem Connections on X.25 Networks
---------------------------------------------------
When using a null-modem connection on X.25 networks, the server X.25 port must be set to DCE and the client should be set to DTE. If the port on both computers is set to DTE, you cannot connect.
The X.25 null modem should be configured for DCE and internal clocking before an X.25 null-modem client can connect. To configure the X.25 null modem, in Control Panel choose Network. In the Network Settings dialog box, choose the X.25 card driver in the list of adapters, then choose Configure. Select the null modem port, choose X.25 and change the node type to DCE. Select X.25 and set the clocking to Internal. Save the configuration and restart the system.
Creating Reliable Links Using Dial-up PADs
------------------------------------------
The following is recommended on all workstations that are going to access a dial-up PAD to connect through X.25 to a RAS server using an EiconCard.
Establish all modem connections using a reliable link (either V.42, LAPM, or MNP4) and enable hardware handshaking between your local modem and the workstation. Enable these settings by editing the Remote Access entry's modem settings. Select the check box for modem error correction and the check box for hardware flow control.
Using this feature ensures that there is end-to-end flow control and no data will be lost between the dial-up PAD and the client workstation. You may encounter problems unless these modem settings are made.
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