agent.h

一个c++实现的acd的例子。 ----ACDCommandListener.cpp ---ACDCommandListenerThread.cpp ---ACDConfig.cpp ---a

 /*=============================================================

 
 Function:
		


 Author: Leon Wang <[e-mail]  [e-mail]>
==============================================================*/
// Agent.h: interface for the Agent class.
//
//////////////////////////////////////////////////////////////////////

#if !defined(AFX_AGENT_H__BE429564_9F66_4B84_A47B_8A8FBE5002E6__INCLUDED_)
#define AFX_AGENT_H__BE429564_9F66_4B84_A47B_8A8FBE5002E6__INCLUDED_

#if _MSC_VER > 1000
#pragma once
#endif // _MSC_VER > 1000

#include <VECTOR>

#include "alias.h"
#include "gnugkappconfig.h"
#include <time.h>

class Alias;

//##ModelId=424BB6460392
typedef std::vector<CString> groups_v_t;

//##ModelId=424BB64603A1
class Agent:public Alias,GnuGkAppConfig  
{
public:
	//##ModelId=424BB64603B3
	Agent();
	//##ModelId=424BB64603B4
	Agent(CString _epid, CString _alias);
	
	//##ModelId=424BB64603C0
	virtual ~Agent();
	
	//##ModelId=424BB64603C2
	void setLastCall(long lastCall);
	//##ModelId=424BB64603C4
	long getLastCall();
	// set agent last call time	
	void setLastTime()
	{
		time_t _time;
		time(&_time);
        Time = localtime(&_time);
	}
	// get agent last call time
	long getLastTime()
	{
		return (long)Time;
	}

	//##ModelId=424BB64603D0
	void setLastCall();
	//##ModelId=424BB64603D1
	BOOL isBlocked();
	//##ModelId=424BB64603D2
	void setBlocked(BOOL blocked);
	//##ModelId=424BB64603E1
	BOOL isAgent();
	//##ModelId=424BB64603E2
	BOOL isAvailable(CString queue);
	
	

protected:


private:
	//##ModelId=424BB64603E4
    long lastCall;
	//##ModelId=424BB6470007
    BOOL blocked ;
	//##ModelId=424BB6470017
    CString appiniPath ;

	//show agent work history time
    time_t         Timet;
	struct tm      *Time;
	
	//##ModelId=424BB6470018
	void split_Groups(CString aString,groups_v_t &groups); 
};

#endif // !defined(AFX_AGENT_H__BE429564_9F66_4B84_A47B_8A8FBE5002E6__INCLUDED_)