gettinghelp.doc

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		Getting HELP for Entropic Software


Here is how to get help for Entropic Software:

You can contact us by:

	email 	- [e-mail] (this yields best support)
	phone   - [phone]
	fax     - [phone]

Have this information ready:

 - your name/phone/faxnumber
 - the ERL salesorder number (or your company's PO number)
 - description of problem (be specific, include error messages)
 - how serious. (Non Critical/Critical/Show Stopper)
 - DSP board you are using (None/Ariel/Fab2/Surf/LSI)