techmail.php

jsp程序开发系统

#!/usr/bin/php -q
<?php
// +-------------------------------------------------------------+
// | DeskPRO v [2.0.1 Production]
// | Copyright (C) 2001 - 2004 Headstart Solutions Limited
// | Supplied by WTN-WDYL
// | Nullified by WTN-WDYL
// | Distribution via WebForum, ForumRU and associated file dumps
// +-------------------------------------------------------------+
// | DESKPRO IS NOT FREE SOFTWARE
// +-------------------------------------------------------------+
// | License ID : Full Enterprise License =) ...
// | License Owner : WTN-WDYL Team
// +-------------------------------------------------------------+
// | $RCSfile: techmail.php,v $
// | $Date: 2004/02/10 01:34:25 $
// | $Revision: 1.6 $
// +-------------------------------------------------------------+
// | File Details:
// | - process() dp1 style management of emails
// +-------------------------------------------------------------+

error_reporting(E_ALL ^ E_NOTICE ^ E_WARNING);

//////////////////// PART 1 INCLUDES ////////////////////

define('USERZONE', 1);
define('TECHMAILPOP', 1);
include("mail_config.php");
include("mail.php");

###################### FUNCTION PROCESS() #######################

/*	
	Deals with incoming user email for new ticket and reply creation

		$message:	the email after it has been decoded (array of elements)
		$source :	the source of the email
		$gateway:	array containing gateway information (for POP3); if not
					provided, we try to figure it out ourselves here.

*/

function process($message, $source, $gateway = NULL) {
	
	global $db, $settings, $template_cache, $output, $sourceid, $user;

	// rename a few variables for ease of access
	$email['from'] = trim(strtolower($message->fromEmail));
	$headers = $message->headers;
	$subject = $headers['subject'];

	//////////////////////////////////////////////////////////////
	/* 1. STANDARD PROCESSING INDEPENDANT OF REPLY / NEW TICKET */
	//////////////////////////////////////////////////////////////

	// insert the full email
	$sourceid = store_mail($headers, $source);

	if (in_string('DeskPRO', $headers['X-Mailer'])) {
		return true;
	}

	// no valid return email (decoding functions look at various mail headers)
	if (!$email['from']) {
		return true;
	}

	// the from email is invalid
	if (!(validate_email($email['from']))) {
		return true;
	}

	// Handle e-mail bans. First, if this sender is banned, reject it.
	if (banned_email($email['from'])) {
		return true;
	}

	// Next, if the sender is ourselves, ignore the message (because that's
	// a common spam trick and we'll never be mailing ourselves anyway)
	if (strtolower($settings[email_from]) == $email['from']) {
		return true;
	}

	//////////////////// PART 4 EMAIL PARSEING ////////////////////

	// get subject bits
	if (ereg("\[([0-9]{1,})--(.{1,})\]", $subject, $arr)) {
		$email_id = $arr[1];
		$email_code = $arr[2];
	}

	$parent_email = $db->query_return("
		SELECT *
		FROM tech_sendmail
		WHERE id = '$email_id' 
			AND parent = '0' 
			AND pass = '$email_code'
	");

	if ($db->num_rows() < 1) {
		$stop = 1;
		$error_match = 1;
	}

	// get from email
	if (eregi("([-.a-z0-9_]+@[-.a-z0-9_)]*)", $email['from'], $arr)) {
		$from_email = $arr[1];
	} else {
		$no = 1;
	}

	// use text version of body if we have it, otherwise use html version.
	if (trim($message->text) != '') {
		$body = $message->text;
	} elseif (trim($message->html != '')) {
		$body = strip_tags($message->html);
	}

	// select part of body we want
	$end = strpos($body, "=== ENTER RESPONSE");
	if (($end === false) OR (is_string($post && !$post))) {
		$post = $body;
	} else {
		$post = substr($body, 0, ($end - 3));
	}

//////////////////// PART 6 ADD REPLY TO DATABASE ////////////////////

	// add the new email to database
	$db->query("
		INSERT into tech_sendmail SET
		date_sent = '" . mktime() . "',
		message = '" . addslashes($body) . "',
		subject = '" . addslashes($subject) . "',
		parent = '" . addslashes($parent_email[id]) . "',
		from_email = '" . addslashes($from_email) . "'
	");

//////////////////// PART 7 UPDATE EMAIL ////////////////////

	$db->query("
		UPDATE tech_sendmail SET
		awaiting_reply = '1'
		WHERE id = '$parent_email[id]'
	");

}
?>