📄 help.php
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<title>FlashChat Help</title>
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<p class="welcome">Welcome!</p>
<p>This document should help answer some of the most frequently asked questions
regarding the FlashChat software sold on <a href="http://www.tufat.com" target="_blank">TUFaT.com</a>.
If you do not find what you need in this document, please post your question
on the <a href="http://www.tufat.com/phpBB2/" target="_blank">TUFaT.com Support
Forum</a>. This document does not describe the basic usage of the chat room,
however, because it is assumed that it's fairly obvious (answer: type a message
and click send!).</p>
<p class="title">Using & Configuring FlashChat</p>
<p><span class="subtitle">What IRC commands are available for FlashChat?</span><br>
<span class="normal">There are several command-line options that users and moderators
can use for advanced functionality. These options do not exist in the FlashChat
interface, but they are available to you by typing them directly into the message
input box. These commands are "IRC-like" since they begin with the
backslash. The following table summaries these options:</span></p>
<table width="100%" border="0" cellpadding="1" cellspacing="0" class="normal">
<tr class="subtitle">
<td>Command</td>
<td width="995">Description</td>
</tr>
<tr valign="top">
<td>/away</td>
<td>Sets user as away. Typing this command again sets user as "here".</td>
</tr>
<tr valign="top">
<td>/here</td>
<td>Sets user as here. This reverses the "away" and "busy"
states.</td>
</tr>
<tr valign="top">
<td>/busy</td>
<td>Sets user as busy. Typing this command again sets user as "here".</td>
</tr>
<tr valign="top">
<td>/back ##</td>
<td>Shows the last ## entries of the room's chat, including any chat text
that was present before arrival to the room.</td>
</tr>
<tr valign="top">
<td>/backtime ##</td>
<td>Shows the last ## minutes of the room's chat, including any chat text
that was present before arrival to the room.</td>
</tr>
<tr valign="top">
<td>/clear</td>
<td>Clears the chat screen. This only affects your screen, not the screen
of other users.</td>
</tr>
<tr valign="top">
<td>/me <action></td>
<td>Issues an IRC-like "action" to the chat. "/me" will
be changed to your user name, and the text in <action> will appear
as a system message. For example: "/me is thinking" would translate
to "Joe is thinking".</td>
</tr>
<tr valign="top">
<td>/join <room></td>
<td>Switches the user to <room>. For example: "/join The Lounge"</td>
</tr>
<tr valign="top">
<td>/part</td>
<td>Logout of the chat.</td>
</tr>
<tr valign="top">
<td>/quit</td>
<td>Logout of the chat.</td>
</tr>
<tr valign="top">
<td>/logout</td>
<td>Logout of the chat.</td>
</tr>
<tr valign="top">
<td>/version</td>
<td>Shows which version of the chat you are using.</td>
</tr>
<tr valign="top">
<td>/invite <user></td>
<td>Invites "user" to the room that you are currently in. </td>
</tr>
<tr valign="top">
<td nowrap>/ignore <user></td>
<td>Ignore "user".</td>
</tr>
<tr valign="top">
<td nowrap>/broadcast <msg></td>
<td>Only available to moderators. This broadcasts a message to all users in
all rooms. For example, "/broadcast Hello everyone!"</td>
</tr>
<tr valign="top">
<td>/kick <user></td>
<td>Only available to moderators. This kicks "user" from the room.</td>
</tr>
<tr valign="top">
<td>/boot <user></td>
<td>Same as /kick.</td>
</tr>
<tr valign="top">
<td>/ban <user></td>
<td>Only available to moderators. Bans "user" from the chat.</td>
</tr>
<tr valign="top">
<td>/banip <user></td>
<td>Only available to moderators. Bans the IP address of the user from all
chat activity.</td>
</tr>
<tr valign="top">
<td>/gagX <user></td>
<td>Only available to moderators. Gags the user for X minutes. For example,
/gag5 joe. If the user's name has more than one word, then it must be enclosed
with quotes. For example: /gag5 "Joe Shmoe"</td>
</tr>
<tr valign="top">
<td>/alert <user> <msg></td>
<td>Only available to moderators. Sends a popup alert to the user. If the
user's name has more than one word, then it must be enclosed with quotes.</td>
</tr>
<tr valign="top">
<td>/roomalert <msg></td>
<td>Same as /alert, but sends the message to all users in the room.</td>
</tr>
<tr valign="top">
<td>/chatalert <msg></td>
<td>Same as /alert, but sends the message to all users in all rooms.</td>
</tr>
</table>
<p>If there is some command that you would like to see in FlashChat but which
is not in this list, please post your suggestion on the <a href="http://www.tufat.com/phpBB2/">TUFaT.com
Support Forum</a>, and it will likely be added in a future release.</p>
<p><span class="subtitle">Does FlashChat connect to actual IRC servers?</span><br>
In release 3.8 no, although this is a planned upgrade for a future release of
FlashChat. The ultimate the goal of FlashChat is to create a sort of "universal"
chat system, which would be able to connect to all known chat servers, including
desktop instant messaging programs like AIM, ICQ, and MSN Messenger. This is
an upgrade which is probably very far into the future, however.</p>
<p>The purpose of the IRC commands listed above is to make the use of FlashChat
more familiar and intuitive for users who may be accustomed to IRC systems.
Thus, many of the commands that they already know can be used in FlashChat.</p>
<p><span class="subtitle">How frequently does FlashChat check the server for new
messages?</span><br>
By default, every 3 seconds. However, this setting can be adjusted easily in
the FlashChat configuration file. Setting this to a lower value will cause messages
to be displayed more quickly, but it will increase the bandwidth requirements
for the system. It is strongly recommended that you keep the 3-second interval
setting unless you have a dedicated server. If you anticipate that a very large
number of users will be chatting (>100), then you may want to change this
to 4 or 5 seconds instead of 3, to reduce the server load. This will produce
small delays in the message processing, however.</p>
<p><span class="subtitle">How do I change the background images?</span><br>
The background images in FlashChat can be changed very easily in the PHP configuration
file which comes with the software. Users can change the transparency of the
images, and toggle the images on/off. However, you must have access to the chat
installation to change the image completely. When changing images, it is recommended
that you use a low-resolution JPG file, preferably 1024 x 758 pixels, under
50KB. For the best results, use an advanced image editor like Macromedia Fireworks
or Adobe Photoshop. Also, you should NOT save the file as a "progressive
JPG", or it will not work. After you change the background image for any
theme, be sure to clear your browser cache before reloading the chat to see
the changed background.</p>
<p><span class="subtitle">How do I disable various buttons or options in FlashChat?</span><br>
This can be done very easily in the PHP configuration file which comes with
FlashChat by editing the appropriate file in /inc/layouts. The default layout
for a standard chat installation is called "user.php". The "customer.php"
layout is used on in Live Support mode. There are over 100 different options
available to the chat administrator to help customize the look and feel of the
software, including customizations for sound, color, layout, language, CMS parameters,
login modes, and more!</p>
<p><span class="subtitle">How do I send a private message?</span><br>
There are two ways to send a private message in FlashChat. You can either find
the user's name in the room manager and click on the name, or you can type "/username:"
in the chat input box, followed by your message. The recipient will be alerted
of the private message, regardless of the room that they are in. If you send
a private message by clicking on a user's name in the room list, then a small
private message window will be opened, which you can keep open indefinitely.
This is useful is you want to send multiple private messages to one person,
or if you want to engage in several private chats simultaneously.</p>
<p><span class="subtitle">How do I login as a moderator or as a "spy"?</span><br>
You must possess the moderator or spy password to do this. These passwords are
set internally by the chat administrator, and provide special "powers"
that are not available to normal users. For example, a moderator is able to
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