acdmanageraddress.java

Java Telephony API .java程序

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 * Copyright (c) 1996 Sun Microsystems, Inc. All Rights Reserved.
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package java.telephony.callcenter;
import  java.telephony.Call;
import  java.telephony.CallObserver;

/**
 * The ACDManagerAddress interface models an ACD management control point
 * of one or more ACDAddresses. Call are presented to this address for
 * distribution to the appropriate agents of the ACDAddress(es)
 * which are associated with this ACDManagerAddress.
 * <p>
 * The ACD Manager is a logical PBX extension, so it is being modeled by
 * an extended CallCenterAddress.
 * <p>
 * Connection to an ACDAddress is being modeled by ACDManagerConnection, which
 * extends Connection.
 * <p>
 * The method added returns the ACDAddress(es) associated with this ACD
 * Manager.
 * <p>
 * To observe Call related, Connection related, TerminalConnection related,
 * state changes as events an application must use the methods
 * CallCenterAddress.addCallObserver() and CallCenterAddress.deleteCallObserver().
 */

public interface ACDManagerAddress extends CallCenterAddress {

    /**
     * This method returns the ACDAddesses associated with this
     * ACDManagerAddress.
     * @return The list of ACDAddresses associated with the ACDManagerAddress.
     * @exception Exception Some exception thrown.
     */
	public ACDAddress[] getACDAddresses();

}