intro.texi

早期freebsd实现

@example
h
@end example
@noindent
requests a tutorial, designed to teach you how to use @code{info}.

If you already use Emacs, you may want to get into the documentation
browsing mode, instead, by typing @kbd{C-h i} inside Emacs.

You can get out of @code{info} at any time by typing the single letter
@kbd{q}.  

@page
Here is a summary of all the @code{info} commands; @code{info} itself
can display a summary like this at any time, when you type the single
character @kbd{?}.

@smallexample
@cartouche
h       @r{Invoke the Info tutorial.}
q       @r{Quit Info}

@i{Selecting other nodes:}
n       @r{Move to the ``next'' node of this node.}
p       @r{Move to the ``previous'' node of this node.}
u       @r{Move ``up'' from this node.}
m       @r{Pick menu item specified by name (or abbreviation).}
        @r{Picking a menu item moves to the corresponding node.}
f       @r{Follow a cross reference.  Reads name of reference.}
l       @r{Move to the last node you were looking at.}

@i{Moving within a node:}
Space   @r{scroll forward a page.}
DEL     @r{scroll backward a page.}
b       @r{Go to beginning of this node.}

@i{Advanced commands:}
1       @r{Pick first item in node's menu.}
2 - 5   @r{Pick second ... fifth item in node's menu.}
g       @r{Move to node specified by name.}
        @r{You may include a filename as well, as @code{(@var{FILENAME})@var{NODENAME}}.}
s       @r{Search through this Info file for a specified string,}
        @r{and select the node in which the next occurrence is found.}
Ctl-p   @r{Print the contents of this node using @samp{lpr}.}
@end cartouche
@end smallexample

@page
@node Bugs, Cygnus, Info, Top
@section Reporting Trouble
We've tried to make the programs in your Progressive Release as
trouble-free as possible.  If you do encounter trouble, however, we'd
like to be able to diagnose and fix the problem as quickly as possible.
You can help us do that by using the script @code{send_pr} to send us your
problem reports.

@code{send_pr} invokes an editor on a problem report form (after
trying to fill in some fields with reasonable default values). After
you exit the editor, @code{send_pr} sends the filled out form to the
problem report management system (PRMS) at Cygnus Support.  You can
use the environment variable @code{EDITOR} to specify what editor to
use (the default is @code{vi}).

@code{send_pr} attempts to send your problem report to Cygnus via
electronic mail.  If your site cannot support this, you can still use
the problem report form: use @samp{send_pr -p} to capture a copy of the
blank problem-report form and fill it in.  (You can also photocopy the
blank form at the end of this section to fill in.)  In either case you
can FAX the problem report to Cygnus at @w{[phone]}.

At Cygnus Support, the problem report is assigned a unique number and is
stored in the PRMS database according to its category and your
customer-id.  PRMS automatically replies with an acknowledgement, citing
the category and the PR number.  As the next step, Cygnus staff inspects
the bugreport (if you've marked your report as high priority, we respond
with an analysis of the problem in less than one business day).  We'll
offer a solution as soon as possible, and await your feedback.  As a
matter of policy, we do not consider your problem report closed until
you've agreed with a solution we offer.

To ensure that a problem report is handled promptly, it must contain
your (unique) customer-id and one of the available categories, shown as
comments in the problem report form, to identify the problem area. As a
Cygnus Support customer, you can obtain your customer-id by invoking
@code{send_pr} with the @samp{-request-id} option.

@page
@subsection Filling out a problem report
Problem reports are structured so that a program can manage them. When
filling out the form, please remember the following guidelines:

@itemize @bullet
@item
Each PR needs a valid customer-id and category.

@item
Describe only one problem with one PR.

@item
For follow-up mail, use the same subject line as the one in the
automatic acknowledgent. It shows the category, the PR number and the
original synopsis line.  This allows Cygnus Support to make sure mail on
the same problem report stays together.

@item 
Please try to make the subject or synopsis line as informative
as possible.  For misbehaving software, you might use a sentence of
the form ``with input foo, component xyz produces bar''.

@item
You don't need to delete the comment lines while editing the PR form;
this is done by @code{send_pr}.  Put your information before or
after the comment.
@end itemize

@page
For full details on @code{send_pr} and the supporting form, see the man
page @code{send_pr}(1).  Here is a sample blank problem-report form; if
electronic mail from your site does not reach Cygnus, you can send us
problem reports by photocopying this sample, filling it out, and sending
it by FAX to @w{[phone]}.

@iftex
@widen{28pt}
@end iftex

@smallexample
SEND_PR: Choose from the following categories:
SEND_PR:
SEND_PR: bfd       binutils  bison     clib      config    cvs
SEND_PR: diff      doc       emacs     g++       gas       gcc       
SEND_PR: gdb       grep      ispell    ld        libg++    libiberty
SEND_PR: libiberty make      rcs       readline  send_pr   texinfo
SEND_PR: other
SEND_PR:

To: cygnus-bugs@@cygnus.com 

Subject: 

From: 

Reply-To: 

X-send-pr-version: send_pr: 1.15


>Customer-Id:

>Originator:    <name of the PR author (one line)>

>Organization:  <organization of PR author (multiple lines)>



>Confidential:  <[ yes | no ] (one line)>

>Synopsis:	<synopsis of the problem (one line)>

>Severity:	<[ non-critical | serious | critical ] (one line)>

>Priority:	<[ low | medium | high ] (one line)>

>Category: 	<name of the product (one line)>

>Class:		<[ sw-bug | doc-bug | change-request | support ] (one line)>

>Release:	<release number or tag (one line)>

>Environment:
        <machine, os, target, libraries (multiple lines)>



>Description:	 
        <precise description of the problem (multiple lines)>






>How-To-Repeat:	 
        <code/input/activities to reproduce the problem (multiple lines)>
@end smallexample

@iftex
@widen{-28pt}
@end iftex

@page
@node Cygnus,  , Bugs, Top
@section About Cygnus Support
Cygnus Support was founded in 1989 to provide commercial support for
free software.  Cygnus supplies products and services that benefit
advanced development groups by allowing them to use state-of-the-art
tools without having to maintain them.  With Cygnus Support, sites that
once were forced to do their own tool support can recover that valuable
staff time.  Former users of proprietary software now may choose
supported free software, combining the advantages of both worlds.

Free software is faster, more powerful, and more portable than its
proprietary counterparts.  It evolves faster because users who want to
make improvements are free to do so.  Cygnus tracks these
improvements and integrates them into tested, stable versions ready
for commercial use, then backs this software with comprehensive
support.

With Cygnus Support as your partner, you will have the software and
the support you need to meet your business objectives.  Cygnus
is intimately familiar with this software from extensive experience
using, debugging, and implementing it.  You get direct access to the
most qualified support people: the authors of that software.

We provide up-to-the minute ``progressive'' releases, for those who need
the very latest version---or ``vintage'' releases: stable versions which
have been through extensive use and testing.

Because all our improvements are also free software, you can
distribute them widely within your organization, or to your customers,
without extra cost.

@sp 4

@ifinfo
@display
Cygnus Support
hotline: [phone]
email: @code{info@@cygnus.com}

HEADQUARTERS                                    EAST COAST
1937 Landings Drive                     One Kendall Square
Mountain View, CA 94043 USA            Cambridge, MA 02139

[phone]                            [phone]
[phone] fax                    fax [phone]
@end display
@end ifinfo

@tex
\halign{\rm #\hfill&\rm\qquad\qquad\hfill #\cr
\bf Cygnus Support\cr
hotline: $+$1 415 903 1401\cr
email: @code{info@@cygnus.com}\cr
\cr
\it Headquarters       &\it East Coast\cr
1937 Landings Drive             &        One Kendall Square\cr
Mountain View, CA 94043 USA     &       Cambridge, MA 02139\cr
\cr
$+$1 415 903 1400               &            $+$1 617 494 1040\cr
$+$1 415 903 0122 fax           &        fax $+$1 617 494 1325\cr}
@end tex

@bye