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<h1> SUPPORT</h1>
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<h3>
Known Bugs</h3>
<p>
This section lists known bugs and gives
solutions on how to solve/avoid them.</p>
<p>
No bugs are currently known/reported.</p>
<h3>
Knowledge Base</h3>
<p>
See <A href="FAQ.html" >Q&A</A> section for questions that are most
frequently asked by SQLAPI++ users.</p>
<H3>Online Documentation</H3>
<P>
The <A href="../OnLineDoc">Online Documentation</A>
is the series of pages mirrors
the information found in our product manuals.</P>
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<H3>Contact Technical Support</H3>
<P>If some features are not
available now, but you want to see them in SQLAPI++,
please, suggest: <A
href="mailto:newfeature@sqlapi.com">newfeature@sqlapi.com</A>
</P>
<P>If the previous options don't
solve your problem, you can send us email (generally,
allow us one working day to reply):</P>
<UL>
<LI><A
href="mailto:support@sqlapi.com">support@sqlapi.com</A>
- any questions on SQLAPI++ Library
<LI><A
href="mailto:howto@sqlapi.com">howto@sqlapi.com</A> -
suggestions/questions on using the
Library, its features, code examples, technics and
so on
<LI><A
href="mailto:bugs@sqlapi.com">bugs@sqlapi.com</A> - for bugs reporting. When writing
to this email, please, provide as
much information as possible, especially:<BR>1) Detailed error description<BR>2) OS version (NT, 95/98, Linux
an so on) where your program is executed<BR>3) SQLAPI++ version (see
readme.txt in your installation root)<BR>4) DBMS client version (Oracle
OCI8 and so on)<BR>5) DBMS
server version (Oracle 8i, Adaptive Sybase
Enterprise 11.5 and so on)<BR>6) source code that produces an error<BR>7) database file or data unload
(export) file if possible
<LI><A
href="mailto:order@sqlapi.com">order@sqlapi.com</A>
- questions on ordering (licensing) or
upgrading</LI></UL></TD></TR></TABLE><HR>
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<P align=center><FONT size=2>
Last
modified: 11 August 2004<BR><A
href="mailto:webmaster@sqlapi.com">webmaster@sqlapi.com</A></FONT></P>
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