index.htm

MAPI__SAPI__TAPI

<ul>
  <li><a HREF="ch37.htm#DesignIssues">Design Issues</a> </li>
  <li><a HREF="ch37.htm#TheFaxBackApplication">The FaxBack Application</a> </li>
  <li><a HREF="ch37.htm#TheVoicePhoneApplication">The Voice Phone Application</a> </li>
  <li><a HREF="ch37.htm#TheTalkMailProject">The Talk Mail Project</a> </li>
  <li><a HREF="ch37.htm#SomeFinalRemarks">Some Final Remarks</a> </li>
</ul>

<h2><font SIZE="5" COLOR="#FF0000"><i>appendix</i> A</font><font SIZE="5">&nbsp;&nbsp;<a
HREF="appa.htm"><i>MAPI Resources</i></a></font></h2>

<ul>
  <li><a HREF="appa.htm#Books">Books</a> </li>
  <li><a HREF="appa.htm#WebLinks">Web Links</a> </li>
  <li><a HREF="appa.htm#OtherOnlineResources">Other Online Resources</a> </li>
</ul>

<h2><font SIZE="5" COLOR="#FF0000"><i>appendix</i> B</font><font SIZE="5">&nbsp;&nbsp;<a
HREF="appb.htm"><i>SAPI Resources</i></a></font></h2>

<ul>
  <li><a HREF="appb.htm#Books">Books</a> </li>
  <li><a HREF="appb.htm#WebLinks">Web Links</a> </li>
  <li><a HREF="appb.htm#OtherOnlineResources">Other Online Resources</a> </li>
  <li><a HREF="appb.htm#SoftwareandHardwareResources">Software and Hardware Resources</a> </li>
</ul>

<h2><font SIZE="5" COLOR="#FF0000"><i>appendix</i> C</font><font SIZE="5">&nbsp;&nbsp;<a
HREF="appc.htm"><i>TAPI Resources</i></a></font></h2>

<ul>
  <li><a HREF="appc.htm#Books">Books</a> </li>
  <li><a HREF="appc.htm#WebLinks">Web Links</a> </li>
  <li><a HREF="appc.htm#OtherOnlineResources">Other Online Resources</a> </li>
  <li><a HREF="appc.htm#SoftwareandHardwareResources">Software and Hardware Resources</a> </li>
</ul>

<h2><font SIZE="5" COLOR="#FF0000"><i>appendix</i> D</font><font SIZE="5">&nbsp;&nbsp;<a
HREF="appd.htm">The CD-ROM Contents</a></font></h2>

<hr WIDTH="100%">

<p align="center"><br>
</p>
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    <td><p align="center"><i><b>This book is dedicated to Joe and Ida LaSala in thanks for 
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<p><br>
<i>Copyright</i> &copy; 1996 by Sams Publishing </p>

<h3>FIRST EDITION</h3>

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<hr WIDTH="100%">

<p><br>
</p>

<h3>Acknowledgments</h3>

<p>Putting this book together took lots of help from many talented people. Although I 
can't list them all, I want to take a moment to single out a few of the individuals who 
made this work possible. </p>

<p>First, I want to thank Jefferson Schuler and Bill Zembrodt of Pioneer Solutions. They 
accepted my challenge to build a simple TAPI OCX tool that would allow Visual Basic 
programmers virtually the same access to Microsoft's Telephony API services as C++ 
programmers. The result is the <tt>TAPILINE.OCX</tt> that is included on the CD-ROM that 
accompanies this book. They spent several long days and late nights developing this handy 
tool and I thank them for all their work and assistance. </p>

<p>Next, I must thank all those in cyberspace who answered my queries about telephony, 
speech systems, and electronic mail. Many of the concepts that appear in this book were 
hashed out in extensive messages over the Internet, and I thank all those who assisted me 
in my efforts. I could name many who helped, but I will refrain from doing so lest they be 
blamed for any of my mistakes within these pages. </p>

<p>I also want to thank the people at Sams Publishing. It takes a great number of talented 
individuals to get a book from the idea stage to the store shelves, and I consider it a 
privilege to be able to work with the folks at Sams. Completing this book took more time 
and effort than any of us originally suspected and more than once it seemed like the book 
would never be done. I am especially indebted to Sharon Cox for her continued help and 
support. I doubt this book would be in your hands today were it not for her assistance. </p>

<p>Finally, I need to acknowledge the special contributions made by my family. Without 
their support, patience, and understanding, I could not have completed this book. (And now 
that I <i>have</i> completed it, I have a long list of promises that I must live up to!) </p>

<hr WIDTH="100%">

<h3>About the Author</h3>

<p><b>Mike Amundsen</b> works as an IS consulting and training specialist for 
Design-Synergy Corporation, a consulting and project management firm specializing in 
information technology services. He has earned Microsoft certifications for Windows 
operating systems, Visual Basic, SQL Server, and Microsoft Exchange Server. Mike's work 
takes him to various locations in the U.S. and Europe where he teaches Windows programming 
and helps companies develop and manage Windows-based client/server solutions. </p>

<p>He is co-author of <i>Teach Yourself Database Programming with Visual Basic 4 in 21 
Days</i>, published by Sams, and was a contributing author for <i>Visual Basic 4 Unleashed</i>&nbsp;and 
<i>Visual Basic 4 Developer's Guide</i> from Sams Publishing. Mike is the contributing 
editor for Cobb's &quot;Inside Visual Basic for Windows&quot; newsletter, and his work has 
been published in &quot;Visual Basic Programmer's Journal&quot; magazine, &quot;VB 
Tech&quot; magazine, and &quot;Access Developer's Journal.&quot; </p>

<p>When he's not busy writing or traveling to client sites, Mike spends time with his 
family at his home in Kentucky. You may write to Mike at his CompuServe address <tt>102461,1267</tt>, 
at <tt><a HREF="mailto:[e-mail]">[e-mail]</a></tt> on the 
Internet, or you can visit his Web site at <tt><a HREF="http://www.iac.net/~mamund/">www.iac.net/~mamund/</a></tt>. 
</p>

<h3>Tell Us What You Think!</h3>

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    <td><b>Note</b></td>
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<p>As the team leader of the group that created this book, I welcome your comments. You 
can fax, e-mail, or write me directly to let me know what you did or