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<td WIDTH="120">Island Link Solutions</td>
<td WIDTH="247"><tt><font FACE="Courier">www.islandlink.com</font></tt> </td>
<td WIDTH="247">Long Island-based Internet advertising company. Also offers a full range
of business telephony solutions such as fax back and telemarketing. </td>
</tr>
<tr>
<td WIDTH="120">Mwave Page at Watson</td>
<td WIDTH="247"><tt><font FACE="Courier">watson.mbb.sfu.ca</font></tt> </td>
<td WIDTH="247">When combined with the mwaveOS (an onboard preemptive multitasking
operating system), a variety of functions can be achieved. The Mwave technology can
combine telephony and audio functions on a single card, for example, 14.4K data/fax modem,
telephone answering machine (TAM), and 16-bit CD quality audio functions. </td>
</tr>
<tr>
<td WIDTH="120">Networks Unlimited AG</td>
<td WIDTH="247"><tt><font FACE="Courier">ourworld.compuserve.com/<br>
homepages/NUAG</font></tt> </td>
<td WIDTH="247">Focuses on directory, messaging, workflow, and computer telephony
technology. </td>
</tr>
<tr>
<td WIDTH="120">Optelecom, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.spidermedia.com/optelecm.html</font></tt> </td>
<td WIDTH="247">Fiber-optic equipment manufacturer for ccTV, CATV, telephony, and LAN
applications. </td>
</tr>
<tr>
<td WIDTH="120">Parity Software</td>
<td WIDTH="247"><tt><font FACE="Courier">www.paritysw.com</font></tt> </td>
<td WIDTH="247">Software tools for building your own computer telephony applications, such
as voice mail, fax-on-demand, and so on. </td>
</tr>
<tr>
<td WIDTH="120">Periphonics Corporation</td>
<td WIDTH="247"><tt><font FACE="Courier">www.peri.com</font></tt> </td>
<td WIDTH="247">Makes some of the world's busiest Interactive Voice Response (IVR)
systems. Learn about Voice Processing, IVR, and Computer-Telephony Integration (CTI). </td>
</tr>
<tr>
<td WIDTH="120">PGPfone</td>
<td WIDTH="247"><tt><font FACE="Courier">web.mit.edu/network/pgpfone</font></tt> </td>
<td WIDTH="247">PGPfone, aka Pretty Good Privacy Phone, is a desktop cryptogrphic
telephony application available for download from MIT. </td>
</tr>
<tr>
<td WIDTH="120">PhonetiCs, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.phonetics.com/phonetics</font></tt> </td>
<td WIDTH="247">IVR, voice mail, fax mail, audiotext, computer telephony, systems
integrator, and software developer. Specializing in government and hospitality industries.
</td>
</tr>
<tr>
<td WIDTH="120">Pronexus, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.pronexus.com</font></tt> </td>
<td WIDTH="247">Computer telephony tools with the power of Visual Basic to enable
Windows-based voice and fax processing. </td>
</tr>
<tr>
<td WIDTH="120">PureSpeech, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.speech.com</font></tt> </td>
<td WIDTH="247">Speaker-independent recognition with natural language processing for
personal computers and computer telephony applications. </td>
</tr>
<tr>
<td WIDTH="120">Rhetorex, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.rhetorex.com</font></tt> </td>
<td WIDTH="247">Manufacturer of high-quality DSP-based multi-line computer telephony
platforms. </td>
</tr>
<tr>
<td WIDTH="120">Sandman</td>
<td WIDTH="247"><tt><font FACE="Courier">www.sandman.com</font></tt> </td>
<td WIDTH="247">Catalog of unique telecom products & cable installation tools with
telephony history page. </td>
</tr>
<tr>
<td WIDTH="120">SIM-phony-Home</td>
<td WIDTH="247"><tt><font FACE="Courier">www.sim-phony.com/~simphony</font></tt> </td>
<td WIDTH="247">Providing technology in the field of computertelephony integration. </td>
</tr>
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<td WIDTH="120">SoftTalk, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.softtalk.com</font></tt> </td>
<td WIDTH="247">Vendor of computer telephony.</td>
</tr>
<tr>
<td WIDTH="120">Stanford University's Applied Speech Technology Laboratory </td>
<td WIDTH="247"><tt><font FACE="Courier">www-csli.stanford.edu/users/<br>
bscott/ASTL.html</font></tt> </td>
<td WIDTH="247">"To Humanize Speech Technology." The ASTL is devoted to applying
speech recognition technology to user interfaces, the Internet, telephony, educational
aides, and many other exciting areas. </td>
</tr>
<tr>
<td WIDTH="120">Stylus Innovation, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">northshore.shore.net/~stylus</font></tt> </td>
<td WIDTH="247">Dedicated to the development of easy-to-use toolkits for computer
telephony , voice processing, and faxing. </td>
</tr>
<tr>
<td WIDTH="120">Technically Speaking, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.techspk.com</font></tt> </td>
<td WIDTH="247">Developer of software authoring tools and applications for enterprise
computer telephony integration. </td>
</tr>
<tr>
<td WIDTH="120">Tel-Com</td>
<td WIDTH="247"><tt><font FACE="Courier">www.tel-com.com</font></tt> </td>
<td WIDTH="247">Utilizes modern telephony equipment and personable service to provide
pagers, voice mail, answering service, and alpha dispatch. </td>
</tr>
<tr>
<td WIDTH="120">Teleconnect Magazine</td>
<td WIDTH="247"><tt><font FACE="Courier">www.teleconnect.com</font></tt> </td>
<td WIDTH="247">Phones, voice mail, IVR, convergence technology, and computer telephony. </td>
</tr>
<tr>
<td WIDTH="120">Tellabs Operations, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.tellabs.com</font></tt> </td>
<td WIDTH="247">Manufacturer of telecommunications equipment solutions for wireless, cable
telephony, broadband, wideband, ATM, network management, and SONET/SDH transport and
access. </td>
</tr>
<tr>
<td WIDTH="120">Universal Interactive Systems</td>
<td WIDTH="247"><tt><font FACE="Courier">www.primenet.com/~vladi</font></tt> </td>
<td WIDTH="247">Vendor of computer telephony software and services. </td>
</tr>
<tr>
<td WIDTH="120">VISIT Computer Telephony Integration</td>
<td WIDTH="247"><tt><font FACE="Courier">www.nortel.com/english/visit</font></tt> </td>
<td WIDTH="247">Neat computer telephony products (preview of a home page). </td>
</tr>
<tr>
<td WIDTH="120">Visual Voice</td>
<td WIDTH="247"><tt><font FACE="Courier">www.stylus.com</font></tt> </td>
<td WIDTH="247">Visual Voice is a telephony toolkit for MS Windows. Build sophisticated
telephony applications such as IVR (e.g. touch-tone banking), fax-on-demand, voice mail
systems. </td>
</tr>
<tr>
<td WIDTH="120">Vive Synergies, Inc.</td>
<td WIDTH="247"><tt><font FACE="Courier">www.vive.com</font></tt> </td>
<td WIDTH="247">Develop and market specialty telephony products for applications that
enhance the productivity of work operations through automated call processing and through
taking advantage of the new services provided by the telephone company. </td>
</tr>
<tr>
<td WIDTH="120">Voice Processing Corporation</td>
<td WIDTH="247"><tt><font FACE="Courier">www.vpro.com</font></tt> </td>
<td WIDTH="247">A speech recognition company that provides voice engines for
speech-enabling telephony and desktop applications. </td>
</tr>
<tr>
<td WIDTH="120">Windows to Technology</td>
<td WIDTH="247"><tt><font FACE="Courier">www.kosone.com/wintech</font></tt> </td>
<td WIDTH="247">A telecommunications and networking company established in 1989 to provide
telephony peripherals such as headsets, interalia, board room conferencing units, and
computer/LAN interfaces. </td>
</tr>
</table>
</center></div><div align="center"><center>
<table BORDERCOLOR="#000000" BORDER="1" WIDTH="80%">
<tr>
<td><b>Note</b></td>
</tr>
<tr>
<td><blockquote>
<p>A more complete listing of these links can also be found in the <tt><font
FACE="Courier">WEBLIST</font></tt> table of the <tt><font FACE="Courier">CDGLISTS.MDB</font></tt>
database on the companion CD-ROM. You can use the database table to search for specific
vendors, products, and so on. </p>
</blockquote>
</td>
</tr>
</table>
</center></div>
<h2><a NAME="OtherOnlineResources"><b><font SIZE="5" COLOR="#FF0000">Other Online
Resources</font></b></a></h2>
<p>Table C.3 lists TAPI-related topics that you can browse on CompuServe. <br>
</p>
<p align="center"><b>Table C.3. TAPI-related CompuServe topics.</b> </p>
<div align="center"><center>
<table BORDERCOLOR="#000000" BORDER="1" WIDTH="50%">
<tr>
<td WIDTH="229"><i>Forum or Topic Name</i></td>
</tr>
<tr>
<td WIDTH="229">Office Automation Forum</td>
</tr>
<tr>
<td WIDTH="229">Windows Components C Forum</td>
</tr>
<tr>
<td WIDTH="229">EDI Forum</td>
</tr>
<tr>
<td WIDTH="229">Windows Extensions Forum</td>
</tr>
<tr>
<td WIDTH="229">Telecom Support Forum</td>
</tr>
</table>
</center></div>
<p>An extensive list of topics for The Microsoft Network can be found in the <tt><font
FACE="Courier">TAPIMSN</font></tt> folder on the CD-ROM. This contains a list of MSN
shortcuts. If you are an MSN subscriber, you can click on these icons to connect directly
to the topic area on MSN. </p>
<h2><a NAME="SoftwareandHardwareResources"><b><font SIZE="5" COLOR="#FF0000">Software and
Hardware Resources</font></b></a></h2>
<p>Table C.4 lists software and hardware vendors who are currently providing, or have
pledged to provide, TAPI-compliant software and/or hardware products. A more complete list
of vendors, including contact names, addresses, and phone numbers can be found in the <tt><font
FACE="Courier">PRODUCTS</font></tt> table of the <tt><font FACE="Courier">CDGLISTS.MDB</font></tt>
database on the companion CD-ROM. You can use the data table to perform searches for
selected products or vendors. </p>
<p>There are six types of entries in the table:
<ul>
<li><i>API</i>-Client API products </li>
<li><i>SPI</i>-Server-side products </li>
<li><i>PBX</i>-PBX/Key system-related products </li>
<li><i>IDSN</i>-IDSN products </li>
<li><i>C/S</i>-Client/server products </li>
<li><i>CELL</i>-Cellular phone products </li>
</ul>
<p align="center"><b>Table C.4<font FACE="AGaramond">.</font> TAPI-related software and
hardware.</b> </p>
<div align="center"><center>
<table BORDERCOLOR="#000000" BORDER="1" WIDTH="80%">
<tr>
<td WIDTH="131"><i>Type</i></td>
<td WIDTH="230"><i>Company</i> </td>
<td WIDTH="230"><i>Products</i></td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Active Voice</td>
<td WIDTH="230"> </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Alcatel Business Systems </td>
<td WIDTH="230">Alcatel pc-Tel Basic, Alcatel Proprietary PBX phone set adapter with
Windows-based telephone manager including PBX feature access journal and phone books. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">AlgoRhythms, Inc.</td>
<td WIDTH="230">PhoneKits, Integrated Telephony with on-screen phone, call log, answering
machine, address book, and fax. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">AnswerSoft</td>
<td WIDTH="230"> </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Aurora Systems, Inc.</td>
<td WIDTH="230">FastCall (a middleware program that provides CTI for desktop call
processing environments). </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">ccOM Information Systems </td>
<td WIDTH="230">PhoneLine for Windows; PhoneLine is a fully configurable Computer
Telephone Integrated (CTI), enterprise-wide directory manager providing online access to
corporate and personal directory information. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Clearwave Communications, Inc. </td>
<td WIDTH="230">Intellect, the telephone/pc link that organizes all your communication. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">ConnectWare, Inc.</td>
<td WIDTH="230">Cruiser (an intelligent communications integrator managing your mail and
phone calls, allowing your correspondents to reach you wherever you are, organizing your
calendar, and allowing you to focus on your work). </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Delrina</td>
<td WIDTH="230">WinFax PRO with Voice-The leading pc fax software now includes voice
mail/messaging and telephony functionality. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Envision Telephony</td>
<td WIDTH="230">SoundByte-record telephone conversations as they occur; play back and
review via the computer screen. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Ericsson Business Communications </td>
<td WIDTH="230"> </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Executone Information Systems </td>
<td WIDTH="230">Execudex-Rolodex-style TAPI application providing call control, call
monitoring, and address book. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Exepos Software Solutions </td>
<td WIDTH="230">EasySpeak.</td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Franklin Quest</td>
<td WIDTH="230">Ascend 4.0 Personal Information Manager. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Global Communications Ltd. </td>
<td WIDTH="230">WorldWindows-a personal telephony productivity tool to simplify access to
telephony features. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Harris Digital Telephone Systems </td>
<td WIDTH="230">Harris Telephone Services application-a TAPI-compliant Windows application
which allows a user to access telephone services from a user configurable interface. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Intel Corporation</td>
<td WIDTH="230"> </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Jensen-Jones</td>
<td WIDTH="230">Commence 3.0 Personal Information Manager. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Logical Solutions</td>
<td WIDTH="230">PhoneBar TAPI call control and personal voice mail application. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">MediaTrends</td>
<td WIDTH="230">Unified Messaging Systems (UMS), Integrated auto attendant and voice mail
system for Windows 95. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">MegaSoft GmbH</td>
<td WIDTH="230">WinPhone-a very comfortable dialer that acts like an assistant. </td>
</tr>
<tr>
<td WIDTH="131">API</td>
<td WIDTH="230">Microsoft Corporation </td>
<td WIDTH="230">TAZZ (beta) TAPI-compliant voice mail application. </td>
</tr>
<tr>
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