rfc3136.txt

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Network Working Group                                L. Slutsman, Editor
Request for Comments: 3136                                     AT&T Labs
Category: Informational                                      I. Faynberg
                                                                   H. Lu
                                                             M. Weissman
                                                     Lucent Technologies
                                                               June 2001


                        The SPIRITS Architecture

Status of this Memo

   This memo provides information for the Internet community.  It does
   not specify an Internet standard of any kind.  Distribution of this
   memo is unlimited.

Copyright Notice

   Copyright (C) The Internet Society (2001).  All Rights Reserved.

Abstract

   This document describes the architecture for supporting SPIRITS
   services, which are those originating in the PSTN (Public Switched
   Telephone Network)and necessitating the interactions between the PSTN
   and the Internet.  (Internet Call Waiting, Internet Caller-ID
   Delivery, and Internet Call Forwarding are examples of SPIRIT
   services.)  Specifically, it defines the components constituting the
   architecture and the interfaces between the components.

1. Introduction

   This document describes the architecture for supporting SPIRITS
   services, which are those originating in the PSTN (Public Switched
   Telephone Network) and necessitating the interactions between the
   PSTN and the Internet.  (Internet Call Waiting, Internet Caller-ID
   Delivery, and Internet Call Forwarding are examples of SPIRIT
   services.)  Specifically, it defines the components constituting the
   architecture and the interfaces between the components.

   The rest of the document is organized as follows:

   +  Section 2 describes example SPIRITS services from the end-user
      point of view;

   +  Section 3 describes the SPIRITS architecture;




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   +  Section 4 contains security considerations;

   +  Section 5 contains acknowledgments;

   +  Section 6 contains references; and

   +  Appendix contains the figure.

2. Brief Description of Example SPIRITS Services

   To illustrate the motivation for the overall SPIRIT architecture,
   this section provides a brief description of the example SPIRITS
   services:

   +  Internet Call Waiting (ICW),

   +  Internet Caller-ID Delivery, and

   +  Internet Call Forwarding.

   These services are considered from the end-user point of view under
   the assumptions below:

   +  Service subscription (or cancellation) is a separate process and
      may be done over the telephone, via postal mail, or over the Web.

   +  The subscriber's IP host (e.g., a PC) is loaded with the necessary
      software [including a Personal Identification Number (PIN) and the
      IP addresses of the SPIRITS servers] for realizing the SPIRITS
      services.  The software may be sent by postal mail or downloaded
      from the Web.

   +  The subscriber activates a SPIRITS service by an act of service
      session registration, which can take place anytime after he (or
      she) is connected to the Internet.  The subscriber may specify the
      life span of the session.  As soon as the session ends, the
      SPIRITS service is deactivated.  Naturally, the subscriber should
      also be able to deactivate a SPIRITS service anytime during the
      service session.

   For certain services (such as ICW or Caller-ID Delivery) the
   assumption is that the service subscriber has a single telephone line
   and a PC, which is connected to the Internet via this telephone.
   (Only under this assumption these services make sense.)
   Nevertheless, in other services (such as Web-based Call Center, in
   which a call center assistant could re-direct or reject a call
   presented in a pop-up window) this assumption may be unnecessary or
   even inapplicable.



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2.1 Internet Call Waiting (ICW)

   The Internet call waiting service enables a subscriber engaged in an
   Internet dial-up session to

      o  be notified of an incoming call to the very same telephone line
         that is being used for the Internet connection;

      o  specify the desirable treatment of the call; and

      o  have the call handled as specified.

   The details of the ICW service lie in the ways that a waiting call
   can be treated [1].  Typical ways for handling a call include:

   +  Accept the incoming call over the PSTN by terminating the Internet
      connection.  (As switching cannot be done immediately, the caller
      may hear an opening announcement followed by the "ringing" tone.)

   +  Forward the incoming call to another telephone number.  The
      subscriber will remain connected to the Internet, while the caller
      will hear an announcement indicating the call is being forwarded
      and eventually be connected to the new destination number.

   +  Accept the incoming call by voice over IP.  The subscriber will
      answer the incoming call via the already established Internet
      connection.  (The proposed SPIRITS architecture, however, does not
      reflect this feature.)

   +  Redirect the incoming call to voice mail.  The subscriber will
      remain connected to the Internet, while the caller will hear an
      announcement inviting him (or her) to leave a message.

   +  Play a pre-recorded message to the calling party and disconnect
      the call.  The subscriber will remain connected to the Internet.

   +  Reject the incoming call.  The subscriber will remain connected to
      the Internet, while the caller will hear an announcement rejecting
      the call.

   The subscriber may specify the call treatment on the fly when
   notified of an incoming call.  Alternatively, the subscriber may
   specify a priori a general treatment for all calls (e.g., re-directed
   to voice mail) or call treatments tailored to the origination
   numbers.  As a result, when a call comes in, the subscriber won't be
   presented the call but can examine afterwards the treatment and
   outcome of the call from the log that is kept for all the calls




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   processed during the ICW service.  Typical information recorded in
   the log includes the incoming call date and time, calling party
   number, calling party name, and call disposition.

2.2 Internet Caller-ID Delivery

   This service allows the subscriber to see the caller's number or name
   or both while being connected to the Internet.  If the subscriber has
   only one telephone line and is using the very line for the Internet
   connection, the service is a subset of the ICW service and follows
   the relevant description in Section 2.1.  Otherwise, the subscriber's
   IP host serves as an auxiliary device of the telephone to which the
   call is first sent.

2.3 Internet Call Forwarding

   The Internet call forwarding service allows a service subscriber to
   forward an incoming call to another telephone number while being
   connected to the Internet.  If the subscriber has only one telephone
   line and is using the very line for the Internet connection, the
   service is a subset of the ICW service and follows the relevant
   description in Section 2.1.  Otherwise, the subscriber's IP host
   serves as an auxiliary device of the telephone to which the call is
   first sent.

3. SPIRITS Architecture

   Figure 1 of the Appendix depicts the SPIRITS architecture, which
   includes the following entities:

   1. Service Control Function (SCF) [2], which executes service logic,
      interacts with the entities in the IP domain (e.g., the SPIRITS
      Gateway and PINT Server) through the SPIRITS Client, and instructs
      the switches on how to complete a call.  Physically, the SCF may
      be located in either stand-alone general-purpose computers called
      Service Control Points (SCPs) or specialized pieces of equipment
      called Service Nodes (SNs) [2].

   2. Service Switching Function (SSF) [2], which normally resides in a
      switch and is responsible for the recognition of Intelligent
      Network (IN) triggers and interactions with the SCF.

   3. SPIRITS Client, which is responsible for receiving PSTN requests
      from the SCF as well as sending responses back.  It may be co-
      located with the SCF.  If not, it communicates with the SCF over
      the D interface.





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   4. PINT Server, which receives PINT requests from the PINT Client and
      relays them to the PSTN for execution over the E interface.

   5. SPIRITS Gateway, which is co-located with the PINT Server or PINT
      Gateway (or both when they are co-located as assumed here for
      simplicity) and serves as an intermediary between the SPIRITS
      Server and SPRITS Client via the B and C interfaces, respectively.

   6. PINT Client, which resides in the subscriber's IP host and is
      responsible for initiating PINT requests, which are sent to the
      PINT server over the A interface.

   7. SPIRITS Server, which terminates PSTN requests and is responsible
      for all interactions (e.g., incoming call notification and
      relaying the call treatment) between the subscriber and the
      SPIRITS Gateway.

   The rest of the Section describes the interfaces between the entities
   in detail.

3.1 Interface A

   This interface is used for sending PINT requests to PINT Server.  Its
   principal use is for service session registration and as a result
   activation of a SPIRITS service (see Section 2).  In addition, this
   interface may be used for service subscription.

3.2 Interface B

   This interface serves two main purposes: 1) to notify the subscriber
   of incoming calls together with the calling number and name, if
   available; and 2) to send to the SPRITS Gateway the subscriber's
   choice of call disposition specified on the fly.

3.3 Interface C

   This interface is used for communications between the SPIRITS Client
   and SPIRITS Gateway.  The SPIRITS Gateway may in turn communicate
   with the SPIRITS Server, or may act as a virtual server, terminating
   the requests without sending them down to the SPIRITS Server.

3.4 Interface D

   This interface is for communications between the SPIRITS Client and
   the SCF.  Specifically, from the SCF to the SPIRITS Client, the
   parameters associated with the applicable IN triggers are sent.  From
   the SPIRITS Client to SCF, the subscriber's call disposition is sent.




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