📄 rfc3351.txt
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Voice->(Speech-to-Text)-Text->(Text-to-SL)-Video->(Person B)
---- Voice ----> (Speech-to-Text) ---- Text ----> (Person C)
---- Voice ----> (Speech-to-Text) ---- Text ----> (Person E)
Voice->(Speech-to-Text)-Text->(Text-to-SL)-Video->(Person E)
(Person E) -Video-> (SL-to-Text) -Text-> (Text-to-Speech) -> (Person A)
--------------------- Video --------------------> (person B)
---- Video ----> ( SL-to-Text ) ---- Text ----> (Person C)
-Video-> (SL-to-Text) -Text-> (Text-to-Speech) -> (Person D)
Remarks: - Some services might be shared by users and/or other
services.
- Person E uses two parallel streams (SL and English Text).
The User Agent might perform time synchronisation when
displaying the streams. However, this would require
synchronisation information to be present on the streams.
- The session protocols might support optional buffering of
media streams, so that users and/or intermediate services
could go back to previous content or to invoke a
transcoding service for content they just missed.
- Hearing impaired users might still receive audio as well,
which they will use to drive some visual indicators so
that they can better see where, for instance, the pauses
are in the conversation.
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RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002
7. Some Suggestions for Service Providers and User Agent Manufacturers
This section is included to encourage service providers and user
agent manufacturers in developing products and services that can be
used by as wide a range of individuals as possible, including deaf,
hard of hearing and speech-impaired people.
- Service providers and User Agent manufacturers can offer to a deaf,
hard of hearing and speech-impaired person the possibility of being
able to prevent their specific abilities and preferences from being
made public in any transaction.
- If a User Agent performs auditory signalling, for example a pager,
it could also provide another signalling method; visual (e.g., a
flashing light) or tactile (e.g., vibration).
- Service providers who allow the user to store specific abilities
and preferences or settings (i.e., a user profile) might consider
storing these settings in a central repository, accessible no
matter what the location of the user and regardless of the User
Agent used at that time or location.
- If there are several transcoding services available, the User Agent
can be set to select the most economical/highest quality service.
- The service provider can show the cost per minute and any minimum
charge of a transcoding service call before a session starts,
allowing the user a choice of engaging in the service or not.
- Service providers are encouraged to offer an alternative stream to
an audio stream, for example, text or data streams that operate
avatars, etc.
- Service providers are encouraged to provide a text alternative to
voice-activated menus, e.g., answering and voice mail systems.
- Manufacturers of voice-activated software are encouraged to provide
an alternative visual format for software prompts, menus, messages,
and status information.
- Manufacturers of mobile phones are encouraged to design equipment
that avoids electro-magnetic interference with hearing aids.
- All services for interpreting, transliterating, or facilitating
communications for deaf, hard of hearing and speech-impaired people
are required to:
Charlton, et al. Informational [Page 13]
RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002
- Keep information exchanged during the transaction strictly
confidential
- Enable information exchange literally and simply, without
deviating and compromising the content
- Facilitate communication without bias, prejudice or opinion
- Match skill-sets to the requirements of the users of the service
- Behave in a professional and appropriate manner
- Be fair in pricing of services
- Strive to improve the skill-sets used for their services.
- Conference call services might consider ways to allow users who
employ transcoding services (which usually introduce a delay) to
have real-time information sufficient to be able to identify gaps
in the conversation so they could inject comments, as well as ways
to raise their hand, vote and carry out other activities where
timing of their response relative to the real-time conversation is
important.
8. Acknowledgements
The authors would like to thank the following individuals for their
contributions to this document:
David R. Oran, Cisco
Mark Watson, Nortel Networks
Brian Grover, RNID
Anthony Rabin, RNID
Michael Hammer, Cisco
Henry Sinnreich, Worldcom
Rohan Mahy, Cisco
Julian Branston, Cedalion Hosting Services
Judy Harkins, Gallaudet University, Washington, D.C.
Cary Barbin, Gallaudet University, Washington, D.C.
Gregg Vanderheiden, Trace R&D Center University of Wisconsin-Madison
Gottfried Zimmerman, Trace R&D Center University of Wisconsin-Madison
Security Considerations
This document presents some privacy and security considerations.
They are treated in Section 5.6 Confidentiality and Security.
Charlton, et al. Informational [Page 14]
RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002
Normative References
[1] Bradner, S., "Key words for use in RFCs to Indicate Requirement
Levels", BCP 14, RFC 2119, March 1997.
[2] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A.,
Peterson, J., Sparks, R., Handley, M. and E. Schooler, "SIP:
Session Initiation Protocol", RFC 3261, June 2002.
Informational References
[3] International Telecommunication Union (ITU), "Operational and
interworking requirements for DCEs operating in the text
telephone mode". ITU-T Recommendation V.18, November 2000.
[4] Moore, Matthew, et al. "For Hearing People Only: Answers to Some
of the Most Commonly Asked Questions About the Deaf Community,
Its Culture, and the Deaf Reality". MSM Productions Ltd., 2nd
Edition, September 1993.
[5] http://www.typetalk.org.
[6] http://www.visicast.co.uk.
[7] http://www.speech.kth.se/teleface.
Authors' Addresses
Nathan Charlton
Millpark Limited
52 Coborn Road
London E3 2DG
Tel: +44-7050 803628
Fax: +44-7050 803628
EMail: nathan@millpark.com
Mick Gasson
Koru Solutions
30 Howland Way
London SE16 6HN
Tel: +44-20 7237 3488
Fax: +44-20 7237 3488
EMail: michael.gasson@korusolutions.com
Charlton, et al. Informational [Page 15]
RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002
Guido Gybels
RNID
19-23 Featherstone Street
London EC1Y 8SL
Tel: +44-20 7296 8000
Textphone: +44-20 7296 8001
Fax: +44-20 7296 8199
EMail: Guido.Gybels@rnid.org.uk
Mike Spanner
RNID
19-23 Featherstone Street
London EC1Y 8SL
Tel: +44-20 7296 8000
Textphone: +44-20 7296 8001
Fax: +44-20 7296 8199
EMail: mike.spanner@rnid.org.uk
Arnoud van Wijk
Ericsson EuroLab Netherlands BV
P.O. Box 8
5120 AA Rijen
The Netherlands
Fax: +31-161-247569
EMail: Arnoud.van.Wijk@eln.ericsson.se
Comments can be sent to the SIPPING mailing list.
Charlton, et al. Informational [Page 16]
RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002
Full Copyright Statement
Copyright (C) The Internet Society (2002). All Rights Reserved.
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HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Acknowledgement
Funding for the RFC Editor function is currently provided by the
Internet Society.
Charlton, et al. Informational [Page 17]
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