📄 rfc2504.txt
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is very difficult to determine for sure who sent a message. This
means that Email itself is a not a suitable way to conduct many types
of business. It is very easy to forge an Email message to make it
appear to have come from anyone.
Another security issue you should consider when using Email is
privacy. Email passes through the Internet from computer to
computer. As the message moves between computers, and indeed as it
sits in a user's mailbox waiting to be read, it is potentially
visible to others. For this reason, it is wise to think twice before
sending confidential or extremely personal information via Email.
You should never send credit card numbers and other sensitive data
via unprotected Email. Please refer to "The Wires Have Ears".
To cope with this problem, there are privacy programs available, some
of which are integrated into Email packages.
One service many Email users like to use is Email forwarding. This
should be used very cautiously. Imagine the following scenario:
A user has an account with a private Internet Service Provider and
wishes to receive all her Email there. She sets it up so that her
Email at work is forwarded to her private address. All the Email
she would receive at work then moves across the Internet until it
reaches her private account. All along the way, the Email is
vulnerable to being read. A sensitive Email message sent to her
at work could be read by a network snoop at any of the many stops
along the way the Email takes.
Note that Email sent or received at work may not be private. Check
with your employer, as employers may (in some instances) legally both
read your Email and make use of it. The legal status of Email
depends on the privacy of information laws in force in each country.
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RFC 2504 Users' Security Handbook February 1999
Many mail programs allow files to be included in Email messages. The
files which come by Email are files like any other. Any way in which
a file can find its way onto a computer is possibly dangerous. If
the attached file is merely a text message, fine. But it may be more
than a text message. If the attached file is itself a program or an
executable script, extreme caution should be applied before running
it. See the section entitled "The Dangers of Downloading".
3.4 Passwords
Passwords may be easily guessed by an intruder unless precautions are
taken. Your password should contain a mixture of numbers, upper and
lower case letters, and punctuation. Avoid all real words in any
language, or combinations of words, license plate numbers, names and
so on. The best password is a made-up sequence (e.g., an acronym
from a phrase you won't forget), such as "2B*Rnot2B" (but don't use
this password!).
Resist the temptation to write your password down. If you do, keep
it with you until you remember it, then shred it! NEVER leave a
password taped onto a terminal or written on a whiteboard. You
wouldn't write your PIN code on your automated teller machine (ATM)
card, would you? You should have different passwords for different
accounts, but not so many passwords that you can't remember them.
You should change your passwords periodically.
You should also NEVER save passwords in scripts or login procedures
as these could be used by anyone who has access to your machine.
Be certain that you are really logging into your system. Just
because a login prompt appears and asks you for your password does
not mean you should enter it. Avoid unusual login prompts and
immediately report them to your security point-of-contact. If you
notice anything strange upon logging in, change your password.
Unless precautions have been taken to encrypt your password when it
is sent over the network, you should, if possible, use "one-time
passwords" whenever you log in to a system over a network. (Some
applications take care of that for you.) See "The Wires Have Ears"
for more information on the risks associated with logging in over a
network.
3.5 Viruses and Other Illnesses
Viruses are essentially unwanted pieces of software that find their
way onto a computer. What the virus may do once it has entered its
host, depends on several factors: What has the virus been programmed
to do? What part of the computer system has the virus attacked?
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RFC 2504 Users' Security Handbook February 1999
Some viruses are 'time bombs' which activate only when given a
particular condition, such as reaching a certain date. Others remain
latent in the system until a particular afflicted program is
activated. There are still others which are continually active,
exploiting every opportunity to do mischief. A subtle virus may
simply modify a system's configuration, then hide.
Be cautious about what software you install on your system. Use
software from "trusted sources", if possible. Check your site policy
before installing any software: Some sites only allow administrators
to install software to avoid security and system maintenance
problems.
Centrally-administered sites have their own policy and tools for
dealing with the threat of viruses. Consult your site policy or find
out from your systems administrator what the correct procedures are
to stay virus free.
You should report it if a virus detection tool indicates that your
system has a problem. You should notify your site's systems
administrators as well as the person you believe passed the virus to
you. It is important to remain calm. Virus scares may cause more
delay and confusion than an actual virus outbreak. Before announcing
the virus widely, make sure you verify its presence using a virus
detection tool, if possible, with the assistance of
technically-competent personnel.
Trojan Horse programs and worms are often categorized with viruses.
Trojan Horse programs are dealt with in the "What Program is This,
Anyway?" section. For the purposes of this section, worms should be
considered a type of virus.
3.6 Modems
You should be careful when attaching anything to your computer, and
especially any equipment which allows data to flow. You should get
permission before you connect anything to your computer in a
centrally-administered computing environment.
Modems present a special security risk. Many networks are protected
by a set of precautions designed to prevent a frontal assault from
public networks. If your computer is attached to such a network, you
must exercise care when also using a modem. It is quite possible to
use the modem to connect to a remote network while *still* being
connected to the 'secure' net. Your computer can now act as a hole
in your network's defenses. Unauthorized users may be able to get
onto your organization's network through your computer!
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RFC 2504 Users' Security Handbook February 1999
Be sure you know what you are doing if you leave a modem on and set
up your computer to allow remote computers to dial in. Be sure you
use all available security features correctly. Many modems answer
calls by default. You should turn auto-answer off unless you are
prepared to have your computer respond to callers. Some 'remote
access' software requires this. Be sure to turn on all the security
features of your 'remote access' software before allowing your
computer to be accessed by phone.
Note that having an unlisted number will not protect you from someone
breaking into your computer via a phone line. It is very easy to
probe many phone lines to detect modems and then launch attacks.
3.7 Don't Leave Me...
Do not leave a terminal or computer logged in and walk away. Use
password-locked screensavers whenever possible. These can be set up
so that they activate after the computer has been idle for a while.
Sinister as it may seem, someone coming around to erase your work is
not uncommon. If you remained logged in, anyone can come by and
perform mischief for which you may be held accountable. For example,
imagine the trouble you could be in for if nasty Email were sent to
the president of your company in your name, or your account were used
to transfer illegal pornography.
Anyone who can gain physical access to your computer can almost
certainly break into it. Therefore, be cautious regarding who you
allow access to your machine. If physically securing your machine is
not possible, it is wise to encrypt your data files kept on your
local hard disk. If possible, it is also wise to lock the door to
one's office where the computer is stored.
3.8 File Protections
Data files and directories on shared systems or networked file
systems require care and maintenance. There are two categories of
such systems:
- Files to share
Shared files may be visible to everyone or to a restricted group
of other users. Each system has a different way of specifying
this. Learn how to control sharing permissions of files and
implement such control without fail.
Guttman, et. al. Informational [Page 9]
RFC 2504 Users' Security Handbook February 1999
- Protected files
These include files that only you should have access to, but
which are also available to anyone with system administrator
privileges. An example of this are files associated with the
delivery of Email. You don't want other users to read your Email,
so make sure such files have all the necessary file permissions
set accordingly.
3.9 Encrypt Everything
Additionally, there are files that are private. You may have files
which you do not wish anyone else to have access to. In this case,
it is prudent to encrypt the file. This way, even if your network is
broken into or the systems administrator turns into Mr. Hyde, your
confidential information will not be available. Encryption is also
very important if you share a computer. For example, a home computer
may be shared by room mates who are friends but prefer to keep their
Email and financial information private. Encryption allows for
shared yet private usage.
Before you encrypt files, you should check your site's security
policy. Some employers and countries expressly forbid or restrict
the storing and/or transferring of encrypted files.
Be careful with the passwords or keys you use to encrypt files.
Locking them away safely not only helps to keep them from prying eyes
but it will help you keep them secure too; for if you lose them, you
will lose your ability to decrypt your data as well! It may be wise
to save more than one copy. This may even be required, if your
company has a key escrow policy, for example. This protects against
the possibility that the only person knowing a pass phrase may leave
the company or be struck by lightning.
Whilst encryption programs are readily available, it should be noted
that the quality can vary widely. PGP (which stands for "Pretty Good
Privacy") for example, offers a strong encryption capability. Many
common software applications include the capability to encrypt data.
The encryption facilities in these are typically very weak.
You should not be intimidated by encryption software. Easy-to-use
software is being made available.
3.10 Shred Everything Else
You would be surprised what gets thrown away into the waste-paper
basket: notes from meetings, old schedules, internal phone lists,
computer program listings, correspondence with customers and even
Guttman, et. al. Informational [Page 10]
RFC 2504 Users' Security Handbook February 1999
market analyses. All of these would be very valuable to competitors,
recruiters and even an overzealous (hungry?) journalist looking for a
scoop. The threat of dumpster diving is real - take it seriously!
Shred all potentially useful documents before discarding them.
You should also be aware that deleting a file does not erase it in
many cases. The only way to be sure that an old hard disk does not
contain valuable data may be to reformat it.
3.11 What Program is This, Anyway?
Programs have become much more complex in recent years. They are
often extensible in ways which may be dangerous. These extensions
make applications more flexible, powerful and customizable. They
also open the end-user up to all sorts of risks.
- A program may have "plug-in" modules. You should not trust the
plug-ins simply because you are used to trusting the programs
they plug into. For example: Some web pages suggest that the
user download a plug-in to view or use some portion of the web
page's content. Consider: What is this plug-in? Who wrote it?
Is it safe to include it in your web browser?
- Some files are "compound documents". This means that instead of
using one single program, it will be necessary to run several
programs in order to view or edit a document. Again, be careful
of downloading application components. Just because they
integrate with products which are well-known does not mean that
they can be trusted. Say, you receive an Email message which can
only be read if you download a special component. This component
could be a nasty program which wipes out your hard drive!
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