rfc1855.txt

RFC 的详细文档！

      use a Carriage Return (CR) at the end of the line.  Also, don't
      assume your screen size is the same as everyone else's.  A good
      rule of thumb is to write out no more than 70 characters, and no
      more than 12 lines (since you're using a split screen).

    - Leave some margin; don't write to the edge of the screen.

    - Use two CRs to indicate that you are done and the other person may
      start typing.  (blank line).

    - Always say goodbye, or some other farewell, and wait to see a
      farewell from the other person before killing the session.  This
      is especially important when you are communicating with someone
      a long way away.  Remember that your communication relies on both
      bandwidth (the size of the pipe) and latency (the speed of light).

    - Remember that talk is an interruption to the other person.  Only
      use as appropriate.  And never talk to strangers.

    - The reasons for not getting a reply are many.  Don't assume
      that everything is working correctly.  Not all versions of
      talk are compatible.

    - If left on its own, talk re-rings the recipient.  Let it ring
      one or two times, then kill it.

    - If a person doesn't respond you might try another tty.  Use finger
      to determine which are open.  If the person still doesn't respond,
      do not continue to send.

    - Talk shows your typing ability.  If you type slowly and make
      mistakes when typing it is often not worth the time of trying to
      correct, as the other person can usually see what you meant.

   - Be careful if you have more than one talk session going!







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RFC 1855                 Netiquette Guidelines              October 1995


2.2  Administrator Issues

    - Be sure you have established written guidelines for dealing
      with situations especially illegal, improper, or forged
      traffic.

    - Handle requests in a timely fashion - by the next business day.

    - Respond promptly to people who have concerns about receiving
      improper or illegal messages.   Requests concerning chain
      letters should be handled immediately.

    - Explain any system rules, such as disk quotas, to your users.
      Make sure they understand implications of requesting files by
      mail such as: Filling up disks; running up phone bills, delaying
      mail, etc.

    - Make sure you have "Postmaster" aliased.  Make sure you have
      "Root" aliased.  Make sure someone reads that mail.

    - Investigate complaints about your users with an open mind.
      Remember that addresses may be forged and spoofed.

3.0  One-to-Many Communication (Mailing Lists, NetNews)

   Any time you engage in One-to-Many communications, all the rules for
   mail should also apply.  After all, communicating with many people
   via one mail message or post is quite analogous to communicating with
   one person with the exception of possibly offending a great many more
   people than in one-to-one communication.  Therefore, it's quite
   important to know as much as you can about the audience of your
   message.

3.1 User Guidelines

3.1.1 General Guidelines for mailing lists and NetNews

    - Read both mailing lists and newsgroups for one to two months before
      you post anything.  This helps you to get an understanding of
      the culture of the group.

    - Do not blame the system administrator for the behavior of the
      system users.

    - Consider that a large audience will see your posts.
      That may include your present or your next boss.  Take
      care in what you write.  Remember too, that mailing lists and
      Newsgroups are frequently archived, and that your words may be



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RFC 1855                 Netiquette Guidelines              October 1995


      stored for a very long time in a place to which many people have
      access.

    - Assume that individuals speak for themselves, and what they
      say does not represent their organization (unless stated
      explicitly).

    - Remember that both mail and news take system resources.  Pay
      attention to any specific rules covering their uses your
      organization may have.

    - Messages and articles should be brief and to the point.  Don't
      wander off-topic, don't ramble and don't send mail or post
      messages solely to point out other people's errors in typing
      or spelling.  These, more than any other behavior, mark you
      as an immature beginner.

    - Subject lines should follow the conventions of the group.

    - Forgeries and spoofing are not approved behavior.

    - Advertising is welcomed on some lists and Newsgroups, and abhorred
      on others!  This is another example of knowing your audience
      before you post.  Unsolicited advertising which is completely
      off-topic will most certainly guarantee that you get a lot of
      hate mail.

    - If you are sending a reply to a message or a posting be sure you
      summarize the original at the top of the message, or include just
      enough text of the original to give a context.  This will make
      sure readers understand when they start to read your response.
      Since NetNews, especially, is proliferated by distributing the
      postings from one host to another, it is possible to see a
      response to a message before seeing the original.  Giving context
      helps everyone.  But do not include the entire original!

    - Again, be sure to have a signature which you attach to your
      message.  This will guarantee that any peculiarities of mailers or
      newsreaders which strip header information will not delete the
      only reference in the message of how people may reach you.

    - Be careful when you reply to messages or postings.  Frequently
      replies are sent back to the address which originated the post -
      which in many cases is the address of a list or group!  You may
      accidentally send a personal response to a great many people,
      embarrassing all involved.  It's best to type in the address
      instead of relying on "reply."




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RFC 1855                 Netiquette Guidelines              October 1995


    - Delivery receipts, non-delivery notices, and vacation programs
      are neither totally standardized nor totally reliable across the
      range of systems connected to Internet mail.  They are invasive
      when sent to mailing lists, and some people consider delivery
      receipts an invasion of privacy.  In short, do not use them.

     - If you find a personal message has gone to a list or group, send
       an apology to the person and to the group.

     - If you should find yourself in a disagreement with one person,
       make your responses to each other via mail rather than continue to
       send messages to the list or the group.  If you are debating a
       point on which the group might have some interest, you may
       summarize for them later.

    - Don't get involved in flame wars.  Neither post nor respond
      to incendiary material.

    - Avoid sending messages or posting articles which are no more than
      gratuitous replies to replies.

    - Be careful with monospacing fonts and diagrams.  These will
      display differently on different systems, and with different
      mailers on the same system.

    - There are Newsgroups and Mailing Lists which discuss topics
      of  wide varieties of interests.  These represent a diversity of
      lifestyles, religions, and cultures.  Posting articles or sending
      messages to a group whose point of view is offensive to you
      simply to tell them they are offensive is not acceptable.
      Sexually and racially harassing messages may also have legal
      implications.  There is software available to filter items
      you might find objectionable.

3.1.2  Mailing List Guidelines

   There are several ways to find information about what mailing lists
   exist on the Internet and how to join them.  Make sure you understand
   your organization's policy about joining these lists and posting to
   them.  In general it is always better to check local resources first
   before trying to find information via the Internet.  Nevertheless,
   there are a set of files posted periodically to news.answers which
   list the Internet mailing lists and how to subscribe to them.  This
   is an invaluable resource for finding lists on any topic.  See also
   references [9,13,15] in the Selected Bibliography.

    - Send subscribe and unsubscribe messages to the appropriate
      address.  Although some mailing list software is smart enough



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RFC 1855                 Netiquette Guidelines              October 1995


      to catch these, not all can ferret these out.  It is your
      responsibility to learn how the lists work, and to send the
      correct mail to the correct place.  Although many many mailing
      lists adhere to the convention of having a "-request" alias for
      sending subscribe and unsubscribe messages, not all do.  Be sure
      you know the conventions used by the lists to which you subscribe.

    - Save the subscription messages for any lists you join.  These
      usually tell you how to unsubscribe as well.

    - In general, it's not possible to retrieve messages once you have
      sent them.  Even your system administrator will not be able to get
      a message back once you have sent it.  This means you must make
      sure you really want the message to go as you have written it.

    - The auto-reply feature of many mailers is useful for in-house
      communication, but quite annoying when sent to entire mailing
      lists. Examine "Reply-To" addresses when replying to messages
      from lists.  Most auto-replys will go to all members of the
      list.

    - Don't send large files to mailing lists when Uniform
      Resource Locators (URLs) or pointers to ftp-able versions
      will do.  If you want to send it as multiple files, be
      sure to follow the culture of the group.  If you don't
      know what that is, ask.

    - Consider unsubscribing or setting a "nomail" option (when it's
      available) when you cannot check your mail for an extended
      period.

    - When sending a message to more than one mailing list, especially
      if the lists are closely related, apologize for cross-posting.

    - If you ask a question, be sure to post a summary.  When doing so,
      truly summarize rather than send a cumulation of the messages you
      receive.

    - Some mailing lists are private.  Do not send mail to these lists
      uninvited.  Do not report mail from these lists to a wider
      audience.

    - If you are caught in an argument, keep the discussion focused on
      issues rather than the personalities involved.







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RFC 1855                 Netiquette Guidelines              October 1995


3.1.3  NetNews Guidelines

   NetNews is a globally distributed system which allows people to
   communicate on topics of specific interest.  It is divided into
   hierarchies, with the major divisions being: sci - science related
   discussions; comp - computer related discussions; news - for
   discussions which center around NetNews itself; rec - recreational
   activities; soc - social issues; talk - long-winded never-ending
   discussions; biz - business related postings; and alt - the alternate
   hierarchy.  Alt is so named because creating an alt group does not go
   through the same process as creating a group in the other parts of
   the hierarchy.  There are also regional hierarchies, hierarchies
   which are widely distributed such as Bionet, and your place of
   business may have its own groups as well.  Recently, a "humanities"
   hierarchy was added, and as time goes on its likely more will be
   added.  For longer discussions on News see references [2,8,22,23] in
   the Selected Bibliography.

    - In NetNews parlance, "Posting" refers to posting a new article
      to a group, or responding to a post someone else has posted.
      "Cross-Posting" refers to posting a message to more than one
      group.  If you introduce Cross-Posting to a group, or if you
      direct "Followup-To:" in the header of your posting, warn
      readers!  Readers will usually assume that the message was