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📁 Red Hat Linux 5.1安装指南
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<title>支持政策概述</title>
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<h2><a name="sA.1">A.1 支持政策概述</a></h2>
<a name="i715">

<p>Red Hat Software为购买正版Red Hat Linux产品的用户提供30天的安装支持. </p>

<p>Red Hat 将为盒装Red Hat Linux的注册用户提供支持. 这些支持将通过E-Mail提供. 
如果用户没有E-Mail, 将为那些提供完整注册号的用户提供传真支持. </p>

<p>为了得到支持, 您必须通过 World Wide Web</a><tt><a href="javascript:if(confirm('http://www.redhat.com/support/register  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.redhat.com/support/register'" tppabs="http://www.redhat.com/support/register">http://www.redhat.com/support/register</a></tt> 
进行注册或者将注册号E-Mail至<tt><a href="mailto:register@redhat.com">register@redhat.com</a></tt>. 
</p>

<p>成功注册后, 通过发送一定格式的信件至<tt><a href="mailto:support@redhat.com">support@redhat.com</a></tt> 可以得到支持. 
信件的格式请参见: </p>

<p><tt><a href="javascript:if(confirm('http://www.redhat.com/support/register/support-how2.html  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.redhat.com/support/register/support-how2.html'" tppabs="http://www.redhat.com/support/register/support-how2.html">http://www.redhat.com/support/register/support-how2.html</a></tt> 
</p>

<p>这个e-mail将传到Red Hat Software然后分给某个Red Hat支持工程师. </p>

<p>安装支持中心将帮助您成功地在您的计算机中安装Red Hat Linux. 
它包括三方面的 支持: 

<ul>
  <li>回答安装之前的问题, 例如: <ul>
      <li>硬件兼容性. </li>
      <li>硬盘分区的基本策略. </li>
    </ul>
  </li>
  <li>帮助您顺利安装: <ul>
      <li>使安装程序能识别所支持的硬件.<br>
        (见<tt><a href="javascript:if(confirm('http://www.redhat.com/hardware/  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.redhat.com/hardware/'" tppabs="http://www.redhat.com/hardware/">http://www.redhat.com/hardware/</a></tt>) </li>
      <li>协助用您硬盘上的可用空间创建根分区和交换分区. </li>
      <li>用安装程序配置LILO来启动Red HatLinux, 
        和一个您硬盘上已存在的其他操作系统 (例如DOS, Windows 95, or WindowsNT). 
      </li>
    </ul>
  </li>
  <li>协助最后的配置任务, 例如: <ul>
      <li>在支持的硬件上成功地配置X window系统, 不管使用Metro-X还是XFree86软件. 
        (其他配置, 例如启动时自动启动X, 或修改视窗管理者.) </li>
      <li>配置直接连在Red Hat Linux系统的打印机, 使它能打印出文本文件. </li>
      <li>设置一个鼠标用在基于文本的控制台或者X Window系统. </li>
      <li>取得对CD-ROM的访问. </li>
    </ul>
  </li>
</ul>

<p>虽然,我们的安装支持将使您的系统能运行Red Hat Linux, 
您仍有其他可能的任务 要完成, 例如编译一个客户化的内核, 
增加一个安装程序不包括的设备的支持等等. </p>

<p>为了得到这些任务的支持, 请参考关于Linux许多书籍, 
或不同的在线资源. 您可以 从以下网址开始: </p>

<p>关于Red Hat Linux的信息<tt><a href="javascript:if(confirm('http://www.redhat.com/support/  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.redhat.com/support/'" tppabs="http://www.redhat.com/support/">http://www.redhat.com/support/</a></tt> </p>

<p>或者: </p>

<p>关于一般Linux的信息<tt><a href="javascript:if(confirm('http://www.redhat.com/linux-info/  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.redhat.com/linux-info/'" tppabs="http://www.redhat.com/linux-info/">http://www.redhat.com/linux-info/</a></tt> </p>

<p>另一个好的资源在<br>
<tt><a href="javascript:if(confirm('http://www.linux.org/  \n\nThis file was not retrieved by Teleport Pro, because it is addressed on a domain or path outside the boundaries set for its Starting Address.  \n\nDo you want to open it from the server?'))window.location='http://www.linux.org/'" tppabs="http://www.linux.org/">http://www.linux.org/</a></tt>. </p>

<p>Red Hat Software只对购买正版盒装Red Hat Linux的用户提供支持. 
如果您从其他 发行商处购买Red Hat, 您必须从他们那里得到支持. 
其他发行商包括: 

<ul>
  <li>Macmillan/Sams </li>
  <li>Cheapbytes </li>
  <li>Pacific Hi-Tech (PHT) </li>
  <li>Infomagic </li>
  <li>Linux Systems Labs (LSL) </li>
  <li>ADRAS Computing </li>
</ul>

<p>同时,用以下方式得到Red Hat Linux的将得不到Red Hat Software的支持: 

<ul>
  <li>Red Hat Linux PowerTools Archive </li>
  <li>通过FTP下载. </li>
  <li>包含在诸如Applixware或Motif的软件包中. </li>
  <li>从其他用户的CD中拷贝. </li>
</ul>

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